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MainStay Suites

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40 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Level Contributor
84 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We travel a lot for business and if we have a car trailer being hauled the biggest concern is do the hotel have parking room and how easy is it to get out. It's hard to find hotels that will accommodate trailers or 18 wheelers . The front desk was helpful over the phone before we booked the room and... More 

Helpful?
Thank ThrivingDaisy
Louisiana
Level Contributor
113 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This Hotel was sufficient. However it could have been so much better. You have a container for oatmeal where's the oatmeal. The bread is stale the yogurt is at check-in instead of in The Breakfast area. The elevator didn't work at one point we were told we were getting a queen size bed it was a double. It was a... More 

Helpful?
Thank Armywarrior1234
Pawleys Island, South Carolina
1 review
2 of 5 stars Reviewed July 12, 2016

I was never informed that sheets and towel or a general housekeeping was not included at Main Stay Suites Policy. I asked for a freshen up for the room once it happen and once it was promised but never happened.

Review collected in partnership with this hotel

Helpful?
Thank 149dan
Jacques B, General Manager at MainStay Suites, responded to this review

Dear 149dan. Please accept my apology for the misunderstanding. As Mainstay Suites are considered an extended stay property, we are on a different cleaning schedule than properties that are considered transient. I will reiterate with my staff that per our policy, a guest may request to receive full housekeeping services at any time and that we are to honor that... More 

Houma, Louisiana
1 review
5 of 5 stars Reviewed July 6, 2016

This will be our home for at least 4 months. It's perfect - extremely clean, great breakfast every morning, good location and the entire staff couldn't be any more professional and friendly. I love my home away from home.

Review collected in partnership with this hotel

Helpful?
Thank pastewart23
Jacques B, General Manager at MainStay Suites, responded to this review

Dear pastewart23. Thank you for taking the time to leave such an awesome review and allowing others to know that you are pleased with your accommodations. Sites such as tripadvisor have become extremely important in the hospitality industry and I appreciate what you have done to send fellow travelers our way. Enjoy your day! Please, let us know if you... More 

Hull Texas
1 review
5 of 5 stars Reviewed June 28, 2016

Been staying here since January, 4 days a week I always have a clean room and greeted by polite and courteous employees of Main-Stay. No issues with the parking area (door dings etc.) Shopping and Restaurants close by.

Review collected in partnership with this hotel

Helpful?
Thank cecil_taylor
Jacques B, General Manager at MainStay Suites, responded to this review

Dear cecil_taylor. Thank you. I appreciate you taking the time to review our property. It has certainly been our pleasure to have had you as our guest for this extended period of time. Please, enjoy your day! I am sure that we see you soon. Sincerely. Jacques Boutte. GM More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed June 8, 2016

The room was great. The front desk staff was awesome. However, the housekeeping crew left much to be desired. They ignored the Do Not Disturb sign. Took towels and didn't replace them. At least they were friendly in the hallways, though not very efficient.

Review collected in partnership with this hotel

Helpful?
Thank travelerC4043XG
Jacques B, General Manager at MainStay Suites, responded to this review

Dear travelerC4043XG. Thank you for taking the time to review our property. Please accept my apology for falling short of your expectations in our housekeeping department. I have printed your review and I have spoken with my entire staff in regard to the importance of honoring requests such as DND. If you allow that we redeem ourselves, I would greatly... More 

New Orleans, Louisiana
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2016

This is one of the cleanest and quiet hotels I've ever stayed in. The rooms are very nice. I enjoy having a small kitchen. The staff are always friendly. This is my goal to place to stay when I'm in Houma.

Review collected in partnership with this hotel

Helpful?
Thank kginwoman
Jacques B, General Manager at MainStay Suites, responded to this review

Dear kginwoman. Thank you very much. I appreciate you taking the time to review our property. If your travels bring you back into the Houma, LA area, it would be a pleasure to accommodate you once again. Sincerely. Jacques Boutte. GM More 

Stone Mountain, Georgia
1 review
4 of 5 stars Reviewed May 16, 2016

Everyone was friendly and helpful. I missed getting lotion from hotel. Enjoyed breakfast every morning. Needed extra towels. Staff was helpful. 200 characters is too many. Sharing pool with another hotel is different.

Review collected in partnership with this hotel

Helpful?
Thank Natlyn M
Jacques B, General Manager at MainStay Suites, responded to this review

Dear Natlyn M. Thank you for taking the time to review our property. It is important to us that travelers such as yourself let others know that your stay went well. I would agree, it may seem a little strange that we share a pool with our sister property next door. We trade off, they use our fitness room, we... More 

Sarasota, Florida
1 review
5 of 5 stars Reviewed May 10, 2016

We were impressed with how clean This place was and at such a great value! The staff was friendly and accommodating to our request to check out late. We had no issues during our trip but sure if we did they would have been addressed!

Review collected in partnership with this hotel

Helpful?
Thank jimmy55bass
Jacques B, General Manager at MainStay Suites, responded to this review

Dear jimmy55bass. Thank you for taking the time to review our property. It seems that your stay went well and I appreciate you letting others know. If we may assist with future reservations, please give us a call at: (985) 876-6210. Sincerely. Jacques Boutte. GM More 

little staughton u.k.
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 4, 2016 via mobile

We stayed in room 305 for two nights (May 2/3/4) excellent stay. Large, well appointed,quiet room. Very clean and well maintained hotel. Breakfast was good with guide varied food available. The location is good for New Orleans and touring around the bayous. All the staff were very friendly, helpful,professional and polite. I can thoroughly recommend Main Stay Suites Houma and... More 

Helpful?
Thank chrispalmer
Jacques B, General Manager at MainStay Suites, responded to this review

Dear chrispalmer. Thank you very much. I appreciate you letting others know that you enjoyed your stay with us. I trust that you and Mrs. Palmer will enjoy the remainder of your visit to the states. I am sure that you guys will love Nashville and beyond...Have a safe flight back to England Mr. Palmer; I enjoyed our conversation and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Currently ranked amongst the "top ten" Mainstay Suites country wide. ... more   less 

Additional Information about MainStay Suites

Address: 1650 Grand Caillou Rd, Houma, LA 70363-7007
Location: United States > Louisiana > Houma
Price Range: $73 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — MainStay Suites 2*
Number of rooms: 83
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