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MainStay Suites

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44 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Lafayette, Louisiana
Reviewed 3 weeks ago

I am away from my home for twice a month for business. MainStay becomes my home away from home. The suites are large and roomy and always clean. The kitchenette is large enough for my needs. The staff is friendly and always willing to help in any way. Laundry rooms are available. Breakfast is served every morning from 6-9. It's...

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Helpful?
Thank debrasams0857
Houma, Louisiana
Reviewed 4 weeks ago

I have no complaints what so ever! My stay was excellent!!! Service was very friendly and room was immaculate!!! Very spacious and very "homey"! We've been back several times and plan to go back several more!

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Thank cdardar2016
Jena, Louisiana
Reviewed November 2, 2016

Friendly, very helpful staff that made sure my reservation was taken care of and had everything ready when I arrived. The clean room with comfortable bed made this a good stay. Coffee maker and coffee in the room is a big plus. Good price and value.

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Thank elbertwhite
Houma, Louisiana
Reviewed October 31, 2016

My husband and self have been staying in extended stays for the past 2 years. MainStay Houma far exceeds any place we ever stayed. Extremely clean and the nicest people you would ever meet. I cried when we left. Thank you Jacque, Jennifer and Carmen for a great stay. The Stewart's

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Thank pastewart23
Reviewed August 11, 2016 via mobile

We travel a lot for business and if we have a car trailer being hauled the biggest concern is do the hotel have parking room and how easy is it to get out. It's hard to find hotels that will accommodate trailers or 18 wheelers . The front desk was helpful over the phone before we booked the room and...

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Thank ThrivingDaisy
Louisiana
Reviewed August 7, 2016 via mobile

This Hotel was sufficient. However it could have been so much better. You have a container for oatmeal where's the oatmeal. The bread is stale the yogurt is at check-in instead of in The Breakfast area. The elevator didn't work at one point we were told we were getting a queen size bed it was a double. It was a...

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Thank Armywarrior1234
Pawleys Island, South Carolina
Reviewed July 12, 2016

I was never informed that sheets and towel or a general housekeeping was not included at Main Stay Suites Policy. I asked for a freshen up for the room once it happen and once it was promised but never happened.

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Thank 149dan
Jacques B, General Manager at MainStay Suites, responded to this review

Dear 149dan. Please accept my apology for the misunderstanding. As Mainstay Suites are considered an extended stay property, we are on a different cleaning schedule than properties that are considered transient. I will reiterate with my staff that per our policy, a guest may request to receive full housekeeping services at any time and that we are to honor that...

Houma, Louisiana
Reviewed July 6, 2016

This will be our home for at least 4 months. It's perfect - extremely clean, great breakfast every morning, good location and the entire staff couldn't be any more professional and friendly. I love my home away from home.

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Thank pastewart23
Jacques B, General Manager at MainStay Suites, responded to this review

Dear pastewart23. Thank you for taking the time to leave such an awesome review and allowing others to know that you are pleased with your accommodations. Sites such as tripadvisor have become extremely important in the hospitality industry and I appreciate what you have done to send fellow travelers our way. Enjoy your day! Please, let us know if you...

Hull Texas
Reviewed June 28, 2016

Been staying here since January, 4 days a week I always have a clean room and greeted by polite and courteous employees of Main-Stay. No issues with the parking area (door dings etc.) Shopping and Restaurants close by.

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Thank cecil_taylor
Jacques B, General Manager at MainStay Suites, responded to this review

Dear cecil_taylor. Thank you. I appreciate you taking the time to review our property. It has certainly been our pleasure to have had you as our guest for this extended period of time. Please, enjoy your day! I am sure that we see you soon. Sincerely. Jacques Boutte. GM

Atlanta, Georgia
Reviewed June 8, 2016

The room was great. The front desk staff was awesome. However, the housekeeping crew left much to be desired. They ignored the Do Not Disturb sign. Took towels and didn't replace them. At least they were friendly in the hallways, though not very efficient.

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Thank travelerC4043XG
Jacques B, General Manager at MainStay Suites, responded to this review

Dear travelerC4043XG. Thank you for taking the time to review our property. Please accept my apology for falling short of your expectations in our housekeeping department. I have printed your review and I have spoken with my entire staff in regard to the importance of honoring requests such as DND. If you allow that we redeem ourselves, I would greatly...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Currently ranked amongst the "top ten" Mainstay Suites country wide. ... more   less 

Additional Information about MainStay Suites

Address: 1650 Grand Caillou Rd, Houma, LA 70363-7007
Location: United States > Louisiana > Houma
Price Range: $62 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 83
Reservation Options:
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Questions & Answers

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Enjoy your stay. ”
 of 5 bubbles pastewart23, Oct 31, 2016 | Read review
“Everything was clean. Staff welling to help. ”
 of 5 bubbles natlynm, May 16, 2016 | Read review
“The back part of the hotel it is a great place to choose!”
 of 5 bubbles maxerezende, May 11, 2015 | Read review
“very quite and clean”
 of 5 bubbles lorettab894, Mar 29, 2015 | Read review
“Inconsiderate guest do slam the stair well door.”
 of 5 bubbles ShockedParent, Oct 15, 2012 | Read review
5 of 5
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