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TownePlace Suites New Orleans Metairie

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TownePlace Suites New Orleans Metairie
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112 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Lawton, Oklahoma
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here prior to our cruise. If you're up for bourbon street night life, it's about a 15-20 minute drive. Not super close but do-able. Hotel was clean and didn't have an issue. Three couples stayed in the two bedroom room. It was really nice. Worked perfectly. Would stay again. Oh and free parking while you cruise if you... More 

Helpful?
Thank kkbug90
Waxahachie, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Solid stay. After a rough drive from another state, we showed up exhausted with kids and even though my vacation planner made an error with our reservations, Michael at the front desk handled things so well and made it work out for us! I've had better breakfast but the sweet blonde lady who served it made it so much better!... More 

Helpful?
Thank Ledbetter04
Roswell, Georgia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Traveling with a family of 6 this was a fantastic deal . We found this hotel at Expedia for less than $200. The suite was spacious and clean . The room contained all the modern amenities and the pool was small but clean . The location was not far from NOLA. I'd stay here again.

Helpful?
Thank GretchieAmy
Hattiesburg, Mississippi
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed during the 4th of July weekend and I was very satisfied with this property. Although it was a busy time in the New Orleans area, this property was quiet and affordable. Everything was consistent with Marriott standards. The complimentary breakfast was a plus. The staff, specifically the night auditor, was exceptionally friendly. I would definitely stay here again.

Helpful?
Thank KCB1002
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hi KCB1002, Thank you so much for a wonderful review, we are so glad to hear that your stay enjoyable. Please come back and visit us again, so we can earn that last star. Hospitabily Yours, Ronnell Williams More 

Harahan, Louisiana
2 reviews
1 of 5 stars Reviewed July 11, 2016

The room I was given looked like there was urine on the bathroom floor. I realized that it was actually coming from the ceiling. The roof is leaking and appears to have been for some time. There is mold over the entire bathroom ceiling. Housekeeping should have seen this long ago. I moved to another hotel and will not book... More 

Helpful?
Thank beb407
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hi beb407, Thank you so much for your most recent review, and your concern for mold at our hotel. We consider mold complaints to be very serious. We are committed to guest safety, and the overall health of all guest. This is the first complaint that we've received regarding "Mold". I have called a mold remediation company to inspect our... More 

Travelers are raving about these Harahan hotels

2 reviews
4 of 5 stars Reviewed June 22, 2016 via mobile

This is the second time we stayed at this location.. nice rooms and bed was very comfortable. We had 13 in our group and 4 rooms to house us. Price was good for what you get and much cheaper than downtown as you also pay to park per day at the hotel. We try to stay with Marriott and was... More 

Helpful?
Thank theboys3k
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello Traveling through NOrleans, Thank you so much for a four star review, please come back and visit us again. We would love the opportunity to host your group again. Hospitabily Yours, Ronnell Williams More 

Level Contributor
113 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed June 1, 2016

This wasn’t the experience I have come to expect from a Marriott branded facility. The staff was helpful but nothing special. After check in I had to change rooms due to a malfunctioning A/C. Later in the new room the TV didn’t work. The staff came to the room and jiggled some wires and it worked temporally. The next morning... More 

Helpful?
1 Thank AndyK5100
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello AndyK5100, I am so sorry to hear about your experience at our hotel. We strive to exceed all of our guest expectations, and it appears we fell below your expectations. I would love the opportunity to speak with you personally, and make this right. Please email me ronnell.williams@tpsmetairie.com or at 504-818-2400. Thank you for your candid comments, and I... More 

1 review
5 of 5 stars Reviewed May 20, 2016 via mobile

Cute, cozy, very clean and super friendly staff. So glad we stayed here! We stayed a week, had a 2 room suite with a kitchen. Very quiet, too! Front desk has snacks, emergency necessities but you are also close to shopping centers. You can do laundry here if needed and breakfast is included.

Helpful?
Thank Misspriss26
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello Misspriss26, Thank you so much for five star review. We are grateful to have some of the best professionals in the business. Please come back and visit us again! Hospitably Yours, Ronnell W More 

Level Contributor
4 reviews
4 of 5 stars Reviewed May 17, 2016 via mobile

Gayle is wonderful at the desk. Keep up the great job. Good breakfast good beds and good prices. Good location the staff is friendly and extremely helpful. The hotel I believe is one of the better ones in the area.

Helpful?
Thank George G
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello George G, Thank you for a great review, We appreciate that you took the time to write about your experience and the great service provided to you by Gayle. We would love to have you back so we can earn the last star. Hospitably Yours, Ronnell Williams More 

Atlanta, Georgia
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 10, 2016

great little find about halfway between airport and downtown! quiet!! full kitchen! and.....wait for it....free wifi!!! our new go-to hotel in New Orleans!! yeah....its next door to a strip club but that can be over looked. next to a mall !!!!

Helpful?
Thank JoeBP
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello JoeBP, Thank you so much for a five star review, we are so glad our location was ideal for you. Please tell your friends about your stay and come back to visit very soon. Hospitabily Yours, Ronnell Williams More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Both business travelers and vacationers alike will enjoy the comfortable and friendly TownePlace Suites New Orleans Metairie extended stay hotel. This New Orleans area pet friendly hotel is designed to meet the needs of an extended stay guest, whether visiting for vacation or business. Enjoy free wireless Internet access and fully equipped, full size kitchens. Enjoy all the comforts of home with complimentary continental breakfast, outdoor swimming pool, on-site fitness center, and personal laundry facility. ... more   less 

Additional Information about TownePlace Suites New Orleans Metairie

Address: 5424 Citrus Blvd, Harahan, LA 70123-6102
Location: United States > Louisiana > Harahan
Price Range: $108 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — TownePlace Suites New Orleans Metairie 2*
Number of rooms: 125
Reservation Options:
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Also Known As:
Towneplace Suites New Orleans Metairie Hotel Harahan
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