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TownePlace Suites New Orleans Metairie

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TownePlace Suites New Orleans Metairie
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109 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Hattiesburg, Mississippi
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed during the 4th of July weekend and I was very satisfied with this property. Although it was a busy time in the New Orleans area, this property was quiet and affordable. Everything was consistent with Marriott standards. The complimentary breakfast was a plus. The staff, specifically the night auditor, was exceptionally friendly. I would definitely stay here again.

Helpful?
Thank KCB1002
Harahan, Louisiana
2 reviews
1 of 5 stars Reviewed 2 weeks ago

The room I was given looked like there was urine on the bathroom floor. I realized that it was actually coming from the ceiling. The roof is leaking and appears to have been for some time. There is mold over the entire bathroom ceiling. Housekeeping should have seen this long ago. I moved to another hotel and will not book... More 

Helpful?
Thank beb407

Travelers are raving about these Harahan hotels

2 reviews
4 of 5 stars Reviewed June 22, 2016 via mobile

This is the second time we stayed at this location.. nice rooms and bed was very comfortable. We had 13 in our group and 4 rooms to house us. Price was good for what you get and much cheaper than downtown as you also pay to park per day at the hotel. We try to stay with Marriott and was... More 

Helpful?
Thank theboys3k
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello Traveling through NOrleans, Thank you so much for a four star review, please come back and visit us again. We would love the opportunity to host your group again. Hospitabily Yours, Ronnell Williams More 

Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed June 1, 2016

This wasn’t the experience I have come to expect from a Marriott branded facility. The staff was helpful but nothing special. After check in I had to change rooms due to a malfunctioning A/C. Later in the new room the TV didn’t work. The staff came to the room and jiggled some wires and it worked temporally. The next morning... More 

Helpful?
1 Thank AndyK5100
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello AndyK5100, I am so sorry to hear about your experience at our hotel. We strive to exceed all of our guest expectations, and it appears we fell below your expectations. I would love the opportunity to speak with you personally, and make this right. Please email me ronnell.williams@tpsmetairie.com or at 504-818-2400. Thank you for your candid comments, and I... More 

1 review
5 of 5 stars Reviewed May 20, 2016 via mobile

Cute, cozy, very clean and super friendly staff. So glad we stayed here! We stayed a week, had a 2 room suite with a kitchen. Very quiet, too! Front desk has snacks, emergency necessities but you are also close to shopping centers. You can do laundry here if needed and breakfast is included.

Helpful?
Thank Misspriss26
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello Misspriss26, Thank you so much for five star review. We are grateful to have some of the best professionals in the business. Please come back and visit us again! Hospitably Yours, Ronnell W More 

Level Contributor
4 reviews
4 of 5 stars Reviewed May 17, 2016 via mobile

Gayle is wonderful at the desk. Keep up the great job. Good breakfast good beds and good prices. Good location the staff is friendly and extremely helpful. The hotel I believe is one of the better ones in the area.

Helpful?
Thank George G
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello George G, Thank you for a great review, We appreciate that you took the time to write about your experience and the great service provided to you by Gayle. We would love to have you back so we can earn the last star. Hospitably Yours, Ronnell Williams More 

Atlanta, Georgia
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 10, 2016

great little find about halfway between airport and downtown! quiet!! full kitchen! and.....wait for it....free wifi!!! our new go-to hotel in New Orleans!! yeah....its next door to a strip club but that can be over looked. next to a mall !!!!

Helpful?
Thank JoeBP
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello JoeBP, Thank you so much for a five star review, we are so glad our location was ideal for you. Please tell your friends about your stay and come back to visit very soon. Hospitabily Yours, Ronnell Williams More 

1 review
1 of 5 stars Reviewed May 9, 2016

Checked in on a Friday evening with my son and two dogs. At 1am Saturday morning, I was walking the dogs and one of them stepped on a stinging, poisonous caterpillar and had to be taken to the emergency vet and then driven 2 hours to stay with a family member. The caterpillars were EVERYWHERE. Hundreds of them, The hotel... More 

Helpful?
Thank P M
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello PM, We would like to apologize again regarding your experience. I am so glad that I was able to speak with your regarding your stay. I certainly hope my efforts to make it right changed your view regarding our hotel. We have addressed the following items mentioned in your review. Please come back and visit us again, and I... More 

Custer, South Dakota
Level Contributor
230 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed April 27, 2016

Great location close to airport, main highways to get to downtown New Orleans. Good sleeping beds and rooms. Wonderful staff made us feel so welcome and provided suggestions on where to eat. Usual free breakfast. Close to shopping area. Located along boulevard area so have to know where you are going to get to hotel or you will be backtracking.

Helpful?
Thank Mountainman827
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello Mountainman827, Thank you so much for a five star review, we are so glad to hear our staff were all wonderful. Please tell your friends about your stay and come back to visit very soon Hospitabily Yours, Ronnell Williams More 

Kaysville, Utah
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 26, 2016

I read the reviews and was a little apprehensive, but knowing that Marriott has not disappointed in the past, we decided to stay here. I am glad we did. If you are a person who doesn't mind spending a lot and you like to be right in the middle of all of the action, then stay right in New Orleans.... More 

Helpful?
Thank Tamera B
Ronnell W, General Manager at TownePlace Suites New Orleans Metairie, responded to this review

Hello Tamera B, Thank you so much for a five star review, we take pride in the fact that our hotel is priced right, and we have some amazing professionals that work here. Please tell your friends about your stay and come back to visit very soon. Hospitably Yours, Ronnell Williams More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Both business travelers and vacationers alike will enjoy the comfortable and friendly TownePlace Suites New Orleans Metairie extended stay hotel. This New Orleans area pet friendly hotel is designed to meet the needs of an extended stay guest, whether visiting for vacation or business. Enjoy free wireless Internet access and fully equipped, full size kitchens. Enjoy all the comforts of home with complimentary continental breakfast, outdoor swimming pool, on-site fitness center, and personal laundry facility. ... more   less 

Additional Information about TownePlace Suites New Orleans Metairie

Address: 5424 Citrus Blvd, Harahan, LA 70123-6102
Location: United States > Louisiana > Harahan
Price Range: $110 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — TownePlace Suites New Orleans Metairie 2*
Number of rooms: 125
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Also Known As:
Towneplace Suites New Orleans Metairie Hotel Harahan
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