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BEST WESTERN Hammond Inn & Suites

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BEST WESTERN Hammond Inn & Suites
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212 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Pace, Florida
Reviewed 2 weeks ago via mobile

We booked a two night stay here as part of a baseball team. When we got to the hotel there were tons of people hanging around in the parking lot. They were smoking, drinking and cussing loudly. We also witnessed what appeared to be questionable transactions with exchanges of money for small plastic containers/bags. Apparently there are people living at...

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Helpful?
Thank Brudda94
shekela c, Front Office Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Greetings Brudda94, Our hotel is currently housing flood victims which is clearly stated in our lobby. Due to this noise and activity has been heightened and we do our best to control these inconveniences to our arriving guests. This is their temporary home for however long they may need to stay so we can not force the victims to stay...

Savannah, Georgia
Reviewed 3 weeks ago via mobile

After driving 11 hrs we looked up motels on line. Best Western Hammond, La. listed at $81. We called & were quoted &135!! When we asked for AARP rate we were told $101. When asked why not the $81 on the web they said it was the last room. So why does that make it 20 or $51 more!! Arrived...

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Helpful?
1Thank RayRMD
shekela c, Front Office Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Greetings RayRMD, We here at Best Western send our deepest apologies concerning your stay. The employee you spoke with should have informed you that online and walk in prices do vary, however we do our best to give you the best rate possible. I apologize for the inconvience due to WiFi connection, it is currently being taken care of to...

Reviewed 4 weeks ago

The front desk employee was couching in her hand and handling my credit card and Id with our using the antibacterial gel right in front of her. The room was tacky and the towel rack was not even screwed in the wall. Breakfast was piss poor

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Helpful?
1Thank peggie k
shekela c, Front Office Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Hello,Peggie k I would like to apologize about the experience you had, I am sorry about the employee not using antibacterial gel after he/she coughed, Also I am deeply sorry about the concerns with the room and the breakfast was not to your satisfaction, we hope you decide to give us another try and have a better stay, please if...

San Antonio, Texas
Reviewed 4 weeks ago via mobile

And had to climb the stairs (with joint replacements) as nothing was available on first floor and no elevator. The room was fine although the slide bar security feature was broken on door. The worst part was NO working internet. This is inexcusable. Seems management does does care or won't train anyone on night crew to fix it as travelers...

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Helpful?
Thank Goodolelady
shekela c, Front Office Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Hi, Goodolelady I am deeply sorry for the trouble you had during your stay, Thanks for your feedback this will help us improve. Thank you and again I am truly sorry.

Houston, Texas
Reviewed August 13, 2016

This was a random overnight unplanned stop on my way to Florida. The motel is somewhat dated but was clean and the desk staff was wonderful both at check in and check out. As a single woman travelling alone I particularly appreciated a phone call from the young woman at the front desk to make sure I was able to...

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Helpful?
Thank KLMer21
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Greetings KLMer21, Our entire staff would like to thank you for your kind words towards our accommodations. We are quite pleased to know we have met another guests expectations and we truly hope you will return to our hotel so we can give you another gratifying stay!

La Vernia, Texas
Reviewed July 31, 2016 via mobile

The front desk clerk was very kind and helpful. The hotel, however, needs work. The pool was filthy and my husband had to clean it before we allowed our child to swim. The next day, a different staff member said it was supposed to be closed...kind of scary! Our room was clean but needs some attention such as the bathroom...

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Helpful?
Thank Sheri B
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Hello Sheri B, Thank you for you kind review of or property. Although we are extremely disappointed and deeply apologetic that we could not thoroughly satisfy your stay, we hope you will return to us sometime soon and allow us to provide you a much more pleasurable stay that we are more than capable of.

Navarre, Florida
Reviewed July 23, 2016 via mobile

Had a great night of sleep in a clean room and a great breakfast the next morning. Stayed here with my son for a baseball tourney and it was perfect. On a budget and the price was well worth our stay. Drive down to NO for the day and came back. Good place to stay in a prime location. Lots...

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Helpful?
Thank Fantasma17
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Hi Fantasma17, This entire staff is so happy and enlightened to know that our accommodations suited you so well. We work extremely to please every one that walks through our doors and we are more than glad to hear we have succeeded yet again. Thank you for your gracious review and we all do hope you will return to us...

San Antonio, TX
Reviewed July 15, 2016 via mobile

Prices have been reduced since we last stayed so we were very happy! It's always clean and comfortable. It's already been mentioned about the ceiling fans. Also my husband is very happy that the shower head is mounted very high - maybe 7 ft. Lots of pillows!!!

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Helpful?
Thank Marymillicent
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Dear Mary Millicent, Your kind words do sincerely warm our hearts. We couldn't be happier to hear that your stay was very satisfactory for you and your family. We appreciate you for returning to our property and hope you will do so once again sometime soon. Thank you so much!

Weeki Wachee, Florida
Reviewed June 23, 2016

First of all when you get off the interstate be very careful because you merge into traffic that is coming off of a round about. There are two round abouts and it is very confusing. The hotel room was okay but after being there about 2 hours we both noticed a smell like a wet diaper. The room was nice...

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Helpful?
Thank lovetotravel0075
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Hello Lovetotravel0075, Thank you for your kind words about our property we are happy to hear our staff pleased you but disappointed to hear your stay wasn't completely to your liking. We do apologize but hope you will have a change of heart and allow us to show you a more appeasing stay.

Reviewed June 22, 2016

excellent in every respect The room was excellent and very clean. The service was first class. From Check in to Check out we were satisfied.The staff did every thing possible to make our stay excellent.

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Helpful?
Thank stepheny857
Shekela_GM, General Manager at BEST WESTERN Hammond Inn & Suites, responded to this review

Hello Stepheny857, Thank you very much for your kind words of our property, it truly exercises our great pleasure to know we have met and exceeded our guests needs and standards. We hope you stay with us sometime soon so we can give you a very pleasing stay once more!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hammond Inn & Suites

Address: 107 Duo Dr, Hammond, LA 70403-6131
Location: United States > Louisiana > Hammond
Price Range: $75 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Hammond Inn & Suites 2.5*
Number of rooms: 63
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Also Known As:
Hammond Best Western
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Questions & Answers

Questions? Get answers from BEST WESTERN Hammond Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“try and find a better hotle for 100 a night”
 of 5 bubbles 240peggiek, 4 weeks ago | Read review
“Stay away from the stairs”
 of 5 bubbles lovetotravel0075, Jun 23, 2016 | Read review
“Go to the Holiday Inn, or lock yourself in your room ready for a robbery.”
 of 5 bubbles justint485, Jun 5, 2016 | Read review
“Don't get room 103”
 of 5 bubbles Dianna2810, May 22, 2016 | Read review
“Ask for a first floor room to avoiding the exterior stairs to your room. This makes for a much easier time lugging in & out your belongings.”
 of 5 bubbles lauralcanada, Mar 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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