Holiday Inn New Orleans West Bank Tower, an IHG Hotel
Lowest prices for your stay
Hotel direct offer!IHG One Rewards Members Save More
$129
$125
Free cancellation until 07/03/22
Reserve now, pay at stay
Booking.com
Traveluro
ZenHotels.com$129
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (178)178
Room & Suite (68)
Dining (21)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn New Orleans West Bank Tower, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 7 hotels in Gretna
Location
3.8
Cleanliness
4.2
Service
4.2
Value
3.9
GreenLeaders Bronze level
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value!
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Salon
BBQ facilities
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Iron
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
Contact
275 Whitney Avenue, Gretna, LA 70053
Getting there
Rental CarsSee all Gretna rental cars
395Reviews17Q+A95Room tips
Reviews
Traveler rating
- 136
- 136
- 73
- 26
- 24
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
It is far from French Quarter, at least not walking distance. Rooms need maintainability, mainly in bathrooms. No safe box, no body wash. There is a refrigerator and microwave in the rooms. Full restaurant but not great. The hoyel is good though.
Read more
Date of stay: September 2021Trip type: Traveled solo
Helpful
Hotel's Favorite
We arrived early on a Friday and our room was already ready and reserved for us. The unique shape of the building makes for a nice room experience. We had a view over the city but the noise was negligible. Restaurant/Bar was quiet but served good food and drinks. We safely left the car there for a week while we cruised. It was a 5 minute Uber to the port.
Read more
Date of stay: February 2022
Value
Cleanliness
Service
Room Tip: The hotel is well insulated so noise is not a problem.
See more room tips
Helpful
It is far from French Quarter, at least not walking distance. Rooms need maintainability, mainly in bathrooms. No safe box, no body wash. There is a refrigerator and microwave in the rooms. Full restaurant but not great.
Read more
Date of stay: February 2020Trip type: Traveled solo
4 Helpful votes
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn New Orleans West Bank Tower, an IHG Hotel
Responded Mar 8, 2020
Hi ETame, It's always our pleasure to get feedback from our visitors. Thank you for allowing us to host you when you had your trip to New Orleans, LA. One of our aims is to fascinate our guests with our features and assistance. I'm very sorry that you weren't satisfied with our location and room maintenance. I have recorded your thoughts and conveyed them to our upper management, along with your feedback about the restaurant. Please trust that your remarks will encourage us to make an efficient upgrade plan to achieve improvement across all service levels and amenities. I'm hoping that you'd let us bridge the gap and allow us to give you an effortlessly authentic stay. Warm regards, Leni C. Case Manager IHGService
Read more
Two stars might be a little harsh, as the price was reasonable, our bedroom was fine and the front desk personnel were friendly, but there were several small issues that left us disappointed overall. Anyone with claustrophobia should steer clear of the bathroom; we actually hated how tiny the toilet/tub section was, and there seemed to be plenty of room to have planned the layout differently. We had 2 meals in the restaurant. Dinner was so-so; there was plenty of food but it was just blah, and my friend and I both agreed that the sauce on the chicken alfredo didn't taste like any alfredo sauce we've ever had. The breakfast buffet was definitely not worth $11; it was no better than many free hotel breakfasts. The bedroom temperature control was confusing to us, since there was a wall thermostat with controls plus a radiator with controls under the window, but we finally figured it out through trial and error. At check-out, there was a problem with our bill that the first staff member didn't seem to care about, until a second staff member stepped in. All in all, our one night there just didn't provide the pleasant, stress-free experience that we expect from a hotel.…
Read more
Date of stay: February 2020
2 Helpful votes
Helpful
Response from IHGService, General Manager at Holiday Inn New Orleans West Bank Tower, an IHG Hotel
Responded Feb 26, 2020
Hello Lilosa, It's great to hear from you and thank you for reaching out to us and providing your feedback. It is great to know that you liked the cleanliness and comfort of your room and Friendly service provided by the front desk. Unfortunately, your experience at the restaurant was not as comparable and Driver's License not meet your expectations. We are determined to deliver a combined sense of comfort and happiness with touches of real wonder and delight in your next stay. Thus, we have informed the Managers of our restaurant personnel of the concerns you raised. At the end of the day, it is the smile that we see in our guests and the joy that you share of your stay that we always look forward to. Looking forward to your visit in the future. Hector P Case Manager IHGService
Read more
I've past by this hotel many times over the years but never thought I'd be staying there. What a pleasant surprise. Being an older property was much better than I thought. My room was nice and roomy with a nice view of the expressway. Lobby was nice and comfortable. Check in was very good. I highly recommend this hotel if you're in the area. It's very close to the new Orleans business district and the s of bourbon street.
Read more
Date of stay: May 2019
1 Helpful vote
Helpful
We had a fab room, shaped like a trivial pursuit wedge. Plenty of room for all three of us. The restaurant was excellent value but being British they struggled to understand our accents! The only disappointing bit was the pool, it looked run down and definitely not a place for a child. Sadly she was desperate to go in. Oh well.
Read more
Date of stay: November 2019Trip type: Traveled with family
2 Helpful votes
Helpful
First, I’d like to say the staff was excellent and extremely helpful. Shaynette was amazing. I wish every hotel service desk attendant was as happy, friendly, and as personable as her. She deserves a raise! The hotel was nice and clean. It’s not as modern as some Holiday Inn’s but that’s not a bad thing. Breakfast was as expected. The outside of the building looks a little more run down that I expected but the lights at night are pretty! The structure of the hotel was unique. We enjoyed our stay here and would stay there again. It was completely worth the price that we paid for the stay and cruise option. We came back to a safe, untouched car!
Read more
Date of stay: November 2019Trip type: Traveled with family
1 Helpful vote
Helpful
We stayed here because we were leaving the next day on a cruise. It was located a short distance from the port, downtown, and the French Quarter. They also provided free parking while we were on the cruise. It was clean and the staff was helpful.
Read more
Date of stay: October 2019
2 Helpful votes
Helpful
When we arrived our reservation was somehow cancelled and the customer service representative, April, was able to find it and check us in. She was patient, professional and efficient. Brianisha was also very helpful in answering and questions we had during our stay. Ms. Lois, Jennifer and Dawn provided excellent customer service each day of our stay as we began each morning eating breakfast in the restaurant. I highly recommend this Holiday Inn!
Read more
Date of stay: July 2019Trip type: Traveled with friends
Value
Cleanliness
Service
2 Helpful votes
Helpful
Made reservations on the road. Once we entered we regretted it as we heard the front desk lady being rude to an elderly man. The rooms are dated, parking is tough. We stopped at a holiday in express in Texas and it was much nicer!
Read more
Date of stay: June 2019Trip type: Traveled with family
1 Helpful vote
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn New Orleans West Bank Tower, an IHG Hotel
Responded Sep 17, 2019
Hi Pjr1979sf, Thank you for choosing Holiday Inn and taking the time to share your feedback. I'm disappointed you weren't thoroughly impressed with our rooms and the service rendered by our staff let you down! I've looped management of both, and I trust necessary steps will be done to achieve complete guest satisfaction. We hope this incident doesn't stop you from giving us another try in the future! Best, Pam G Case Manager IHGService
Read more
PRICE RANGE
$144 - $193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn new orleans west bank tower hotel gretna, holiday inn gretna, gretna holiday inn
LOCATION
United StatesLouisianaGretna
NUMBER OF ROOMS
181
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Holiday Inn New Orleans West Bank Tower, an IHG Hotel
Which popular attractions are close to Holiday Inn New Orleans West Bank Tower, an IHG Hotel?
Nearby attractions include The Naughty Knight (0.5 miles), Oakwood Center (0.2 miles), and Cristal's (0.6 miles).
What are some of the property amenities at Holiday Inn New Orleans West Bank Tower, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn New Orleans West Bank Tower, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn New Orleans West Bank Tower, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn New Orleans West Bank Tower, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn New Orleans West Bank Tower, an IHG Hotel?
Conveniently located restaurants include Cafe 615 Home of Da Wabbit, Tony Mandina's, and Nine Roses.
Are there opportunities to exercise at Holiday Inn New Orleans West Bank Tower, an IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn New Orleans West Bank Tower, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn New Orleans West Bank Tower, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn New Orleans West Bank Tower, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn New Orleans West Bank Tower, an IHG Hotel?
Many travelers enjoy visiting Our Sacred Stories (2.9 miles), Hermann-Grima House (2.8 miles), and Beauregard-Keyes House (2.8 miles).