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Holiday Inn New Orleans West Bank Tower

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275 Whitney Ave, Gretna, LA 70053-2346
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (124)
Room & Suite (85)
Dining (11)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn New Orleans West Bank Tower
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Gretna
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Salon
BBQ facilities
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Microwave
Refrigerator
Flatscreen TV
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
395Reviews17Q+A94Room tips
Traveler rating
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Popular mentions
ETame wrote a review Feb 2020
Huixquilucan, Mexico948 contributions134 helpful votes
It is far from French Quarter, at least not walking distance. Rooms need maintainability, mainly in bathrooms. No safe box, no body wash. There is a refrigerator and microwave in the rooms. Full restaurant but not great.
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Date of stay: February 2020Trip type: Traveled solo
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Response from IHGService, Guest Relations Manager at Holiday Inn New Orleans West Bank Tower
Responded Mar 8, 2020
Hi ETame, It's always our pleasure to get feedback from our visitors. Thank you for allowing us to host you when you had your trip to New Orleans, LA. One of our aims is to fascinate our guests with our features and assistance. I'm very sorry that you weren't satisfied with our location and room maintenance. I have recorded your thoughts and conveyed them to our upper management, along with your feedback about the restaurant. Please trust that your remarks will encourage us to make an efficient upgrade plan to achieve improvement across all service levels and amenities. I'm hoping that you'd let us bridge the gap and allow us to give you an effortlessly authentic stay. Warm regards, Leni C. Case Manager IHGService
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Lilosa wrote a review Feb 2020
Michigan26 contributions13 helpful votes
Two stars might be a little harsh, as the price was reasonable, our bedroom was fine and the front desk personnel were friendly, but there were several small issues that left us disappointed overall. Anyone with claustrophobia should steer clear of the bathroom; we actually hated how tiny the toilet/tub section was, and there seemed to be plenty of room to have planned the layout differently. We had 2 meals in the restaurant. Dinner was so-so; there was plenty of food but it was just blah, and my friend and I both agreed that the sauce on the chicken alfredo didn't taste like any alfredo sauce we've ever had. The breakfast buffet was definitely not worth $11; it was no better than many free hotel breakfasts. The bedroom temperature control was confusing to us, since there was a wall thermostat with controls plus a radiator with controls under the window, but we finally figured it out through trial and error. At check-out, there was a problem with our bill that the first staff member didn't seem to care about, until a second staff member stepped in. All in all, our one night there just didn't provide the pleasant, stress-free experience that we expect from a hotel.
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Date of stay: February 2020
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Response from IHGService, General Manager at Holiday Inn New Orleans West Bank Tower
Responded Feb 26, 2020
Hello Lilosa, It's great to hear from you and thank you for reaching out to us and providing your feedback. It is great to know that you liked the cleanliness and comfort of your room and Friendly service provided by the front desk. Unfortunately, your experience at the restaurant was not as comparable and Driver's License not meet your expectations. We are determined to deliver a combined sense of comfort and happiness with touches of real wonder and delight in your next stay. Thus, we have informed the Managers of our restaurant personnel of the concerns you raised. At the end of the day, it is the smile that we see in our guests and the joy that you share of your stay that we always look forward to. Looking forward to your visit in the future. Hector P Case Manager IHGService
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Aaron W wrote a review Jan 2020
Arlington, Texas23 contributions1 helpful vote
I've past by this hotel many times over the years but never thought I'd be staying there. What a pleasant surprise. Being an older property was much better than I thought. My room was nice and roomy with a nice view of the expressway. Lobby was nice and comfortable. Check in was very good. I highly recommend this hotel if you're in the area. It's very close to the new Orleans business district and the s of bourbon street.
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Date of stay: May 2019
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Carla R wrote a review Nov 2019
36 contributions10 helpful votes
We had a fab room, shaped like a trivial pursuit wedge. Plenty of room for all three of us. The restaurant was excellent value but being British they struggled to understand our accents! The only disappointing bit was the pool, it looked run down and definitely not a place for a child. Sadly she was desperate to go in. Oh well.
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Date of stay: November 2019Trip type: Traveled with family
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MCJ24899 wrote a review Nov 2019
Huntington, Arkansas8 contributions
First, I’d like to say the staff was excellent and extremely helpful. Shaynette was amazing. I wish every hotel service desk attendant was as happy, friendly, and as personable as her. She deserves a raise! The hotel was nice and clean. It’s not as modern as some Holiday Inn’s but that’s not a bad thing. Breakfast was as expected. The outside of the building looks a little more run down that I expected but the lights at night are pretty! The structure of the hotel was unique. We enjoyed our stay here and would stay there again. It was completely worth the price that we paid for the stay and cruise option. We came back to a safe, untouched car!
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Date of stay: November 2019Trip type: Traveled with family
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PRICE RANGE
$106 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn new orleans west bank tower hotel gretna, holiday inn gretna, gretna holiday inn
LOCATION
United StatesLouisianaGretna
NUMBER OF ROOMS
181
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Frequently Asked Questions about Holiday Inn New Orleans West Bank Tower
Which popular attractions are close to Holiday Inn New Orleans West Bank Tower?
Nearby attractions include The Naughty Knight (0.5 miles), Oakwood Center (0.2 miles), and Cristal's (0.6 miles).
What are some of the property amenities at Holiday Inn New Orleans West Bank Tower?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn New Orleans West Bank Tower?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn New Orleans West Bank Tower?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn New Orleans West Bank Tower?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn New Orleans West Bank Tower?
Conveniently located restaurants include Cafe 615 Home of Da Wabbit, Tony Mandina's, and Nine Roses.
Are there opportunities to exercise at Holiday Inn New Orleans West Bank Tower?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn New Orleans West Bank Tower?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn New Orleans West Bank Tower?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn New Orleans West Bank Tower offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn New Orleans West Bank Tower?
Many travelers enjoy visiting Our Sacred Stories (2.9 miles), Hermann-Grima House (2.8 miles), and Beauregard-Keyes House (2.8 miles).