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Holiday Inn New Orleans West Bank Tower

332 reviews
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Traveler (122)
Room & Suite (60)
Dining (11)
Overview
  • Excellent38%
  • Very good35%
  • Average16%
  • Poor6%
  • Terrible5%
Travelers talk about
“round house”(13 reviews)
“new orleans”(98 reviews)
“french quarter”(42 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Holiday Inn New Orleans West Bank Tower
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (332)Write a Review
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Traveler rating
117
113
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117
113
56
20
16
Show reviews that mention
All reviewsround housenew orleansfrench quarterfront deskhotel restaurantbar and grillwest bankroad noiseattached restaurantlight sleepersink areaa great staytop floorwould stay here againacross the riverenjoyed my staybourbon street
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1 - 5 of 322 reviews
Reviewed 1 week ago via mobile

Awesome staff, easy to find, plenty of stuff nearby, easy access to the highway, clean hotel, excellent service, parking lot is a little tight though. Hotel has a restaurant attached to purchase breakfast lunch dinner.

Thank ladylapoet
Hotel's Favorite
Reviewed January 3, 2018

Our room was good and even the extra bed was comfy. The location of the hotel is nice; it´s easy to come and go by car and there´s plenty of parking space. The breakfast at the restaurant was really good! The staff working at the...More

Thank KMKstar
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded January 4, 2018

Hi KMKstar, Thank you for taking the time to tell us about your experience at Holiday Inn NEW ORLEANS WEST BANK TOWER. We are so pleased that you enjoyed your stay. Thanks for mentioning our comfortable beds, convenient location, and most importantly our staff. Our...More

Reviewed 1 week ago via mobile

The hotel is located near the a busstop and the bus takes you to downtown New Orleans for only 2 bucks. The room is spacious and the bed was fine. There was sad to say a small problem that could have been fixed easy but...More

Thank Natasja S
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 1 week ago

Hi Natasja, Thank you for taking the time to tell us about your experience at Holiday Inn NEW ORLEANS WEST BANK TOWER. We are so pleased that you enjoyed your stay. Sorry about the issues you experienced during your visit. I'd love to discuss this...More

Reviewed 2 weeks ago

First of all I am disabled and in a wheelchair with a Disable plaquer for my vehicle. The front desk called my room and told me I had to move my vehicle that was parked in a Disabled parking spot. That it is in the...More

Thank Bobby G
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 1 week ago

Hi Bobby, Thank you for taking the time to tell us about your experience at Holiday Inn NEW ORLEANS WEST BANK TOWER. I would like to start by apologizing to you for not meeting your expectations. I'd love to discuss this more with you offline....More

Reviewed 3 weeks ago via mobile

We had a rough night and when we checked in I made a mistake when I booked, but Adrianna was so helpful and understanding!! Thank you Adrianna for making everything ok!! Our family so appreciates you saving the night...we will be back anytime we visit...More

Thank hrainbows
Response from HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank TowerResponded 2 weeks ago

Hi H Rainbows, Thank you for taking the time to tell us about your experience at Holiday Inn NEW ORLEANS WEST BANK TOWER. We are so pleased that you enjoyed your stay. Thanks also for mentioning Adrianna in your review. I will be sure to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$122 - $248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$122 - $248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (122)
Room & Suite (60)
Dining (11)
Questions & Answers
Ask a question
rose82d
August 30, 2017|
Answer
Response from chayesocali | Reviewed this property |
The manager there is great! I doubt there would be a problem. We went on a 7 day cruise and our car remained safe.
0
Votes
SeNoraB11
March 13, 2017|
AnswerShow all 3 answers
Response from HolidayInnWestbank | Property representative |
Hi to our friend from the windy city! Although the hotel does not operate a shuttle service we are happy to help coordinate transportation with our recommended vendor - A+ transportation and their number is 504-266-4986... More
0
Votes
Deborah Angel L
February 16, 2017|
AnswerShow all 4 answers
Response from HolidayInnWestbank | Property representative |
Hey Deborah, We'd love to check availability and rates for you. You mentioned you emailed me but it didn't go through - can you verify you used dfloyd at hiwestbank (sorry TA won't allow links or email in response... More
0
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Room Tips
"Don't stay here."
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"Rooms with numbers ending in 8,9,10, or 11 might be better as they should face away from the highway."
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"Select a room away from the highway"
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"ask for a room at the opposite side of the overpass"
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