Don't stay here unless you like being treated like a thief. The first thing fhat the clerk said when we checked in was that there's no coffee makers in the rooms because people steal them. Our stay went down from there. The hotel pictures are false advertising as the hot tub looks like it hasn't worked in years and the 'waterfall' is also broken. That they make you go through a process of getting pool passes to use that dirty pool is ridiculous. There is no free breakfast and if you want a cup of coffee, you ask at the front counter and you are not trusted with the sugar and creamer, they add it for you. They claim that you get a full kitchen here, but there are no kitchen supplies in the room. You have to sign out for plates, glasses, etc. Except they are out of forks, so bring your own. The rooms are old, stinky and need a good cleaning. There were oily handprints on the doors and don't open your glass windows because the screens are torn up and bugs will get inside. Carpet in our room was torn up. At night the parking lot was full of worker trucks, so I guess that's who they mostly cater to here. Go stay somewhere else!…
I needed important documents printed to sign and send out. Thank you Lauren so very helpful . I would recommend Westay to friends and family for a wonderful experience . Swimming pool ,movie room ,laundry ,work out room wi fi cable .Nice helpful staff always ready to help with a smile.
As always my stay was great! The people are amazing and the rooms are sooo clean and spacious, very rare for the price. Definitely the only extended stay option I would choose in the area, hands down. Highly recommended!
Employees were not bothered at check in. The manager had to come and check us in. We booked a king suite and the room was big enough. The AC did not work at all. There was dirt and dust everywhere as if housekeeping rushed cleaning. There were no DND signs and we were told that the hotel had none, but it would be okay because housekeeping only came by to clean rooms if you stayed there longer than a week (ummm...what?). The shower floor was busted and cracked, there was water damage everywhere AND there was a huge leak in the lobby. The property had two vending machines and only one carried water. The walls are PAPER THIN, which did not bother us but may bother other travelers. The ONLY reason I am giving this two stars is because the manager placed us in a room well-positioned for our dogs AND the employee working the night shift was a delight. …
Wonderful hotel stay. This place was so clean and the room was much larger than other extended stay hotels I've been to. The staff was amazing and the price was unbelievable. It was just what I needed to visit my kids for a couple of weeks without spending a fortune or sacrificing quality. It's set up more like an apartment than a hotel room, so it's super convenient and affordable for a longer length of stay. Definetly my new home away from home when I'm in Covington.
Im an extended guest at westay suites in Covington louisiana and the customer service is great. The rooms are really nice and very well cleaned. Lewis who works front desk is very cool and great with customers. The pool is also very nice. It’s also very quite around here never had any complaints. The best thing about this place is that they are pet friendly and everyone around here loves my dog. I highly recommend staying here !!
This hotel was very nice for the price. I especially enjoyed the pool when I had time and it is not to terribly far from Bourbon street considering prices of places closer. The staff was very friendly and the room I stayed in was clean and comfortable. If you need a place to stay I would highly recommend WeStay Suites.
I am very picky when it comes to hotels & hardly never write reviews but this one deserves one. It’s absolutely the BEST hotel ! It’s clean, has a fresh smell to it, the rooms are a comfortable size with a stove, the workers are very helpful , sweet , & will make sure you have a wonderful stay. Ms Candace, my favorite, didn’t miss a beat ! She bent over backwards to make sure my family had everything we needed and more! She made me feel welcomed and you don’t get that from many. & I can’t forget about ms Emily ! she went out of her way to help us get the room we wanted & customized our stay. i will never go to another hotel ...highly recommended !
Walked in was excited to get in the hot tub after a long day at work, only to find out the hot tub was completely broken and not in use or available to use. Secondly we bought food to grill only to find the grill to be so filthy I would have not even cooked my dogs food on that said grill. Also go to take a ahower and find black mold all over the ceiling. I obviously did not read reviews as it seemed like this is a common problem throughout most rooms. See other reviews. I call to discuss my concern. Owner/general manager seemed like it was no big deal rejected refund and didnt seem to care at all. One suggestion get a new general manager who wants to go above and beyond Do not stay in this hotel
The covington Westay is very affordable, especially for the size of the rooms. Nice staff, very friendly and accommodating. Our room was very quiet with easy access to our car. And located right off the highway. Wish they had free breakfast. I'd stay again.