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Residence Inn New Orleans Covington/North Shore

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Residence Inn New Orleans Covington\/North Shore
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123 Reviews from our TripAdvisor Community

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Showing 123: English reviews
St. Albert, Canada
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had planned to travel to New Iberia that night but decided to stay in Covington because of the flooding. Like staying at Mariot property's so glad they had a room available. My friends dropped me off so I could go to the pool while they shopped. Nice pool with a hot tub. They also have a fire pit outside... More 

Helpful?
Thank Julie S
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed here the night before running a half marathon and the this hotel is such a wonderful value. The staff were very accommodating and the rooms were nice and clean. There are also a few wonderful restaurants walking distance from the hotel.

Helpful?
Thank Ryan G
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

We were delighted to read your comments regarding your recent stay at our beautiful Residence Inn Hotel in Covington LA. Our staff takes great pride in providing a clean, pleasant and comfortable environment for our guest to enjoy. We hope to see you again should your travel plans include the Covington area. Thank you, Darrius Gray General Manager More 

Chattanooga, Tennessee
Level Contributor
182 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Enjoyed our overnight stay at this Residence Inn. Check in and check out was quick and easy. Room was very comfortable and clean. We checked out the "Residence Inn Mix" in the lobby the evening we arrived and enjoyed grilled sausage, salad, beer and wine. Breakfast was plentiful and tasty. Since we will now traveling in area we'll be sure... More 

Helpful?
Thank MrsBo
Antioch, Tennessee
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 20, 2016

Reserved a 1 bdrm king suite for 1 night as we were traveling thru to New Orleans and needed a room for the night until we checked into our main hotel. On arrival we had not blankets for the sofa bed nor did we have towels, washcloths or a trash can and had to continue to call the front desk... More 

Helpful?
Thank D B
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

Thank for choosing our hotel for your recent stay in the Covington area. While we appreciate your business, we are also very concerned with the service issues you encountered during your visit. Your comments will be shared with my team and action will be taken immediately to correct the issues you experienced. Please consider our hotel should you return to... More 

Houston, Texas
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

We travel from Houston to central Alabama every 6 or so weeks and are always looking for a good bargain in a clean friendly hotel along I-12. We tried this hotel last week and have found what we are looking for. The rate was under $100, the staff was very friendly and helpful, and the room was spotless. The location... More 

Helpful?
Thank micmac1414
Covington, Louisiana
1 review
1 of 5 stars Reviewed June 29, 2016

We are Silver...we got here on June 23rd...we moved here from out of state and staying here to find a home for Job transfer. I should have known when we saw trash can under cabinet, which was full of trash from last person in the room. Hubby had to take it out. As I pulled back the sheets, they were... More 

Helpful?
Thank galrazdnsth
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

I am truly sorry that your recent stay in our hotel was completely unacceptable by any standard. Your comments are taken seriously and rest assured, immediate action will be taken to address the condition of your room and the with the person that was assigned to clean to the room. There is no excuse for what you encountered during your... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 27, 2016

If you happen to find yourself visiting the North Shore area, you should stay at the Residence Inn New Orleans Covington/North Shore. It is tucked away at the end of the street off highway 190. The staff is wonderful and helpful. The rooms are clean and spacious. Residence Inn offers events they call The Mix which are social mixers and... More 

Helpful?
Thank yvettewashington
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

We are truly delighted to read your comments concerning your experience with our hotel during your recent stay. Our associates that a great deal of pride in taking care of our valued guests and was pleased to know that your stay represent the level of service we want to provide. Your comments will be shared with our team. We hope... More 

edmond, oklahoma
Level Contributor
295 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed June 23, 2016

We loved the layout of the room here and used the kitchen, the pool, the laundry, and ate their breakfast! Everything was clean and well maintained. My only complaint - a small one - is that there weren't any bananas on the breakfast buffet for 3 days. They had some cut melon and green apples in a bowl instead.

Helpful?
Thank edmondite
Tylertown, Mississippi
Level Contributor
24 reviews
8 hotel reviews
5 of 5 stars Reviewed June 22, 2016

Great staff, very accommodating. Happy hours are ok, but there are so many great food choices to visit in the area as well. Beds are comfy, a/c is a bit noisy. Breakfast was surprisingly refreshing, hot and well presented.

Helpful?
Thank JS39667
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 29, 2016 via mobile

Stayed at the Residence Inn in Covington, LA for 11 days. Hotel is in great shape and clean in the public areas. However, we were very disappointed with the room cleanings. They left dirty dishes in the sink (we had emptied the dishwasher before they cleaned), dirty and wet dish towels, and never seemed to wipe down any kitchen or... More 

Helpful?
2 Thank Keith B
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

Please accept my apology for the problems you encountered during your recent stay in our hotel. I deeply regret the housekeeping issues you experienced and will make sure that your concerns are shared with our associates and leadership. Appropriate action will be taken to ensure this occurrence is not repeated. Thank you for your feedback. I value your business and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn New Orleans Covington/North Shore

Address: 101 Park Pl, Covington, LA 70433-5074
Location: United States > Louisiana > Covington
Price Range: $116 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Covington/North Shore 3*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Covington
#6 Family Hotel in Covington
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