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Residence Inn New Orleans Covington/North Shore

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101 Park Place Blvd, Covington, LA 70433
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WWII Musuem Package
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Residence Inn New Orleans Covington\/North Shore
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Antioch, Tennessee
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Reserved a 1 bdrm king suite for 1 night as we were traveling thru to New Orleans and needed a room for the night until we checked into our main hotel. On arrival we had not blankets for the sofa bed nor did we have towels, washcloths or a trash can and had to continue to call the front desk... More 

Helpful?
Thank D B
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

Thank for choosing our hotel for your recent stay in the Covington area. While we appreciate your business, we are also very concerned with the service issues you encountered during your visit. Your comments will be shared with my team and action will be taken immediately to correct the issues you experienced. Please consider our hotel should you return to... More 

Houston, Texas
Level Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We travel from Houston to central Alabama every 6 or so weeks and are always looking for a good bargain in a clean friendly hotel along I-12. We tried this hotel last week and have found what we are looking for. The rate was under $100, the staff was very friendly and helpful, and the room was spotless. The location... More 

Helpful?
Thank micmac1414
Covington, Louisiana
1 review
1 of 5 stars Reviewed 4 weeks ago

We are Silver...we got here on June 23rd...we moved here from out of state and staying here to find a home for Job transfer. I should have known when we saw trash can under cabinet, which was full of trash from last person in the room. Hubby had to take it out. As I pulled back the sheets, they were... More 

Helpful?
Thank galrazdnsth
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

I am truly sorry that your recent stay in our hotel was completely unacceptable by any standard. Your comments are taken seriously and rest assured, immediate action will be taken to address the condition of your room and the with the person that was assigned to clean to the room. There is no excuse for what you encountered during your... More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

If you happen to find yourself visiting the North Shore area, you should stay at the Residence Inn New Orleans Covington/North Shore. It is tucked away at the end of the street off highway 190. The staff is wonderful and helpful. The rooms are clean and spacious. Residence Inn offers events they call The Mix which are social mixers and... More 

Helpful?
Thank yvettewashington
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

We are truly delighted to read your comments concerning your experience with our hotel during your recent stay. Our associates that a great deal of pride in taking care of our valued guests and was pleased to know that your stay represent the level of service we want to provide. Your comments will be shared with our team. We hope... More 

edmond, oklahoma
Level Contributor
292 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We loved the layout of the room here and used the kitchen, the pool, the laundry, and ate their breakfast! Everything was clean and well maintained. My only complaint - a small one - is that there weren't any bananas on the breakfast buffet for 3 days. They had some cut melon and green apples in a bowl instead.

Helpful?
Thank edmondite
Tylertown, Mississippi
Level Contributor
16 reviews
6 hotel reviews
5 of 5 stars Reviewed June 22, 2016

Great staff, very accommodating. Happy hours are ok, but there are so many great food choices to visit in the area as well. Beds are comfy, a/c is a bit noisy. Breakfast was surprisingly refreshing, hot and well presented.

Helpful?
Thank JS39667
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 29, 2016 via mobile

Stayed at the Residence Inn in Covington, LA for 11 days. Hotel is in great shape and clean in the public areas. However, we were very disappointed with the room cleanings. They left dirty dishes in the sink (we had emptied the dishwasher before they cleaned), dirty and wet dish towels, and never seemed to wipe down any kitchen or... More 

Helpful?
2 Thank Keith B
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

Please accept my apology for the problems you encountered during your recent stay in our hotel. I deeply regret the housekeeping issues you experienced and will make sure that your concerns are shared with our associates and leadership. Appropriate action will be taken to ensure this occurrence is not repeated. Thank you for your feedback. I value your business and... More 

Calgary, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 17, 2016

We moved to a competitor's property after the first night of a five-night anticipated stay. The room was not cleaned to an appropriate Marriott standard, the furniture was very worn and the rooms we were assigned were in need of renovation. Some staff were very helpful, while others seemed put out by the issues we were experiencing. Management was kind... More 

Helpful?
1 Thank 289charlesv
Darrius G, General Manager at Residence Inn New Orleans Covington/North Shore, responded to this review

I am truly sorry that your recent stay at our hotel was less than satisfactory. The issues you raised will be addressed by our team. I regret the responsiveness of our associates was not consistent during your stay. Action will be taken to correct the apparent inconsistencies you encountered. I am confident the staff will respond appropriately to the concerns... More 

League City, Texas
Level Contributor
180 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 12, 2016 via mobile

We stayed at this Residence Inn and liked it a lot. It was in a quiet location off I-10 and the directions on the website were a big help. Once you see the Marriott Courtyard sign you turn on that street and go to the end. The suite we were given on the 4th floor was very nice and bright.... More 

Helpful?
Thank ssbeagle
Yatesville, Georgia
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 7, 2016

The hotel is excellent with lots of amentias, Laundry room, suite with kitchen, free breakfast everyday and free food in the afternoon Mon - Wed. The hotel is very clean, the grounds are neat, the hotel staff is very friendly and customer focused. The location is great with restaurants and shopping near by. I would stay there again for business... More 

Helpful?
Thank clrdl
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn New Orleans Covington/North Shore

Address: 101 Park Place Blvd, Covington, LA 70433
Location: United States > Louisiana > Covington
Price Range: $116 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Covington/North Shore 3*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#4 Romantic Hotel in Covington
#6 Family Hotel in Covington
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