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Boomtown Hotel Casino

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196 Reviews from our TripAdvisor Community

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There are newer reviews for Boomtown Hotel Casino
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Showing 196: English reviews
Granger, Texas
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 4, 2014

I recently stayed at Boomtown for three nights to celebrate my dad's birthday. The hotel was clean and the staff friendly. The good: The rooms were nice, beds comfortable and the AC worked great. The Not So Good: We had no hot water one day for a couple of hours and I could hear everything from the adjoining room. Fortunately,... More 

Helpful?
1 Thank jburatti
ExcellenceMgr, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for your feedback about the breakfast buffet. We have working on a new exciting items for the buffet and hope you come see them. More 

Longview, Tx
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 29, 2014

Very nice hotel staff! The room was very clean and roomy but the hotel could defintely use some updates to the rooms. The lobby is great but the rooms could use some attention. I will definitely stay here again. I have stayed here several times and have never had any issues. The restaurants are very nice and the service is... More 

Helpful?
1 Thank NewlyWed70
ExcellenceMgr, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to comment on your stay. We hope you enjoy your future stays with us. More 

San Marcos, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

Let me first say that this experience might be better if I was not here with my two kids. This is a Casino Hotel and not a family destination. The rooms are fairly clean, but my crawling baby still found stuff to try and stick in her mouth. The staff is here to do their job and I have had... More 

Helpful?
1 Thank jmburatti
ExcellenceMgr, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for visiting us. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 15, 2014 via mobile

This casino is old and dowdy. The cantina staff is just shy of surly. The boat staff is pleasant when you can find them. The rooms are ok, just a little old. In comparison to the other casinos in town this casino is the worst in all aspects.

Helpful?
2 Thank mugndoli
ExcellenceMgr, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

We apologize you did not enjoy your stay with us. Thank you for the feedback. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

My bf and I were on the way back from Florida and decided to stay at Shreveport and check out the town and test our lck in casinos since I have never been here before. For some strange reason every hotel was booked (I was bummed) long story short we stopped by Boomtown and these guys were awesome. Staff was... More 

Helpful?
2 Thank DDime10
ExcellenceMgr, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for choosing us for your visit! We are thrilled you enjoyed our team members and we have passed on the compliments! We hope to see you again. More 

Arlington, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 11, 2014

We just returned from a one night stay here. The room was actually way nicer than I expected. We had a king non-smoking room and the room was comfortable and clean. We liked the modern feel of it. The casino is rather small and lacks any video blackjack (our favorite). We woke up early the morning of checkout to go... More 

Helpful?
1 Thank alliesmom36
ExcellenceMgr, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

We are glad you enjoyed your room and had a nice stay. More 

El Dorado, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 22, 2014

i arrived to the hotel after 8PM and was completely disappointed by the front desk staff...i was not greeted when i came in and had to initiate the check-in myself!! i was handed my key and pointed in the direction of the elevators and that was it...from previous reviews i was not sure what to expect but the room was... More 

Helpful?
2 Thank Jonathon H
Lea Ann B, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

We apologize your experience checking in was not up to ours and your expectation. We are thrilled to hear that Mark, Shiloh and Chemavia were able to turn your stay around. Thank you for the feedback and we hope to have a visit from you soon. More 

DFW texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 10, 2014

was worried after reading reviews if you expect glitz and glam don't go... we stayed here 8 years ago and it was probably better this time. if super clean rooms are your thing don't stay here rooms weren't filthy just not deeply cleaned...staff was friendly...no issues with room or staff...we earned free buffet both days and ate too much...selection in... More 

Helpful?
1 Thank new2inclusive
Lea Ann B, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Your feedback is greatly aprreciated. We are glad you enjoyed your playing time in the casino and were able to take part in our "Play 30, Get a Buffet" promotion that was going on. We hope you plan a return trip soon. More 

Bossier City, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

My wife and I needed an "escape" from our 3 year old daughter and Boomtown Hotel was recommended to us and it did not disappoint! The front desk agents were very welcoming and we received a complimentary upgrade from the Hotel Supervisor Mark! The room was very clean and very comfortable. We ate at the steakhouse and loved every bite!... More 

Helpful?
1 Thank Mikey W
Lea Ann B, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

We are so happy to hear you enjoyed your stay. We have passed on your praise of Mark and Monica to them. Thank you for taking the time to submit your feedback. We look forward to seeing you again soon! More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 26, 2014 via mobile

You can probably ascertain by the heading that I was not thrilled about Boomtown. I will still attempt to be objective. I decided to stay overnight in Shreveport on a trip to Memphis from Houston to visit my mom. While I am a bit of a hotel snob my main objective on this occasion was price. The Price Was Right... More 

Helpful?
1 Thank foodguy713
Lea Ann B, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for your feedback. We have forwarded your concerns to our housekeeping team about your room cleanliness. We value our guests concerns and will take action to correct them. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The newly remodeled guest rooms at Boomtown are just steps away from all of the casino action, yet tucked away in a sanctuary where you can recharge. Our 186 rooms include 88 garden suites and four suites. Each room features plush new pillow top mattresses, Plasma TVs and brand new furniture and spacious bathrooms with marble granite finishes and includes a variety of convenient in-room amenities. ... more   less 

Additional Information about Boomtown Hotel Casino

Address: 300 Riverside Dr, Bossier City, LA 71111-5017 (Formerly Casino Magic)
Location: United States > Louisiana > Bossier City
Price Range: $72 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Boomtown Hotel Casino 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Boomtown Hotel Bossier City
Boomtown Bossier City
Boomtown Casino Hotel
Boomtown Casino Bossier City
Hotel Style:
#3 Casino Hotel in Bossier City
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