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Boomtown Hotel Casino

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200 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Lufkin, Texas, United States
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

my wife have stayed at boomtown 7-8 nights this summer and we've never been disappointed yet. give them a chance if you haven't tried them as there staff are friendly and try to make you feel special. boomtown will reward a player for playing at there business and we like that so we'll be back soon

Helpful?
Thank Mike W
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a five-star review, Mike. We are glad you and your wife enjoy staying with us. We really enjoy having you here. W can't wait to make you your next reservation. More 

Lafayette, LA
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed at Boomtown on many a business trip to Bossier, and every time the rooms are spotless, the food at the bar is great, and the all around service is excellent. This time, the service was above and beyond. Here's why. I was shooting craps by myself Wednesday night, 8/31 around 8pm. I was really lingering, smoking a cigar,... More 

Helpful?
1 Thank zuluking
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us such a great review. We will definitely make sure the team sees this and will let the dealer and supervisor know how much you enjoyed their service. We also want to thank you for being so patient and allowing us to give every guest the customer service they deserve. We look... More 

2 reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

My wife and I stopped at Boomtown on our way back home to Texas from a disappointing trip to the Riverwalk Casino/Hotel in Vicksburg, Mississippi. We gambled and had a good time at Boomtown for 6 or 7 hrs even though we lost ( risk of the game ). A few weeks later I wanted to go back because it's... More 

Helpful?
Thank Ken J
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us such an amazing review. We are thrilled that you got to experience that southern hospitality we are so proud of. We are glad you and your wife think so highly of us to continue to drive past other casinos. We are glad you enjoy your suite. We can't wait until September... More 

Lufkin, Texas
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 17, 2016

Casino not the nicest in town but still fun , staff friendly easy to get a beverage. A bit smokey in some places. Buffet nothing to write home about but decent. They do offer a carry out buffet plate, that is very cool. I will return.

Helpful?
Thank Michael P
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for your review Michael. We are thrilled you had a fun at our property. We can't wait to see you on your next visit! More 

Dallas, Texas
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 17, 2016

My best friend and I chose to stay a night at the Boom Town Casino Hotel for my Birthday. We put our stuff in our room and went to gamble. Did not like any of the games, they seemed dated and were not paying out. In fact the most I was able to win at one time was 50.00. I... More 

Helpful?
Thank travelbunny39
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for your review. We are disappointed that your stay with us wasn't what you were expecting. We are glad that the staff took care of your room issue. We will pass this review to our team so we can correct the issues you encountered so your next stay with us will be the five-star experience you deserve. More 

Grayson, La
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 31, 2016 via mobile

We stayed at Boomtown while staying in Bossier for a concert. Our rooms were very comfortable. We ate the seafood buffet and the selection was what you would expect. The food was all very good, and the staff friendly. We also had a snack from Boomers, it was good as well. The second floor of the casino (the entry floor)... More 

Helpful?
1 Thank Mitchbratton
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a review Mitch. We are glad you enjoyed your visit with us. We will let Deidre know you enjoyed her kindness. We look forward to having you stay with us next time. More 

Dallas, Texas
1 review
4 of 5 stars Reviewed July 23, 2016

We stay for two nights celebrating our anniversary and birthday!! The staffing was great and friendly. We went shopping on the boardwalk, dine at Joe Crab and gamble. Our suite was very clean and comfortable.

Helpful?
Thank 7779AM
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Happy belated birthday and anniversary. We are honored that you chose our property to celebrate such important dates in your lives. We are thrilled to see you enjoyed every bit of your stay with us. We can't wait to celebrate many more birthdays and anniversaries with you. More 

Texas
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 6, 2016

First let me say that I am a gambler. First and foremost. I am a Diamond player with Harrah's/Caesar's properties. I have played at everyone of their properties in Las Vegas, MS, Tunica, Reno/Tahoe, California, New Orleans, Shreveport and Cherokee, NC. I visit other properties too like Pearl River in MS and Coushatta Casino in Kinder, LA. I have had... More 

Helpful?
1 Thank Gaye M
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for your honest review Gaye. Thank you for yours and your sister's patronage. To know you would drive hours just to get to us makes us feel very special and we love our guests like you. We are disappointed that your recent stays with us haven't been the five star experience you are used to getting from us.... More 

Bossier City, Louisiana
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 2, 2016

Room and food was great.. Would stay there again with family. The beds were very soft and housekeeping was very tidy. My daughter even enjoyed the room. This hotel had a business office if you needed to use it.

Helpful?
Thank deanw542
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

We are thrilled that you enjoyed your stay with us and we look forward to you coming to stay with us again! More 

Diana, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 1, 2016

Stayed there last night well if you stay there you won't be lonely the running toilet will keep you company thats not your thing? How about the leaky shower? not enough well was totally disappointed when I felled the hot tub and it didn't even work

Helpful?
1 Thank cjcr1107
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for your review. We are disappointed that your stay with us wasn't the five star experience you deserve. We will direct these issues you had to the correct departments so your next stay with us will be five star. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The newly remodeled guest rooms at Boomtown are just steps away from all of the casino action, yet tucked away in a sanctuary where you can recharge. Our 186 rooms include 88 garden suites and four suites. Each room features plush new pillow top mattresses, Plasma TVs and brand new furniture and spacious bathrooms with marble granite finishes and includes a variety of convenient in-room amenities. ... more   less 

Additional Information about Boomtown Hotel Casino

Address: 300 Riverside Dr, Bossier City, LA 71111-5017 (Formerly Casino Magic)
Location: United States > Louisiana > Bossier City
Price Range: $63 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Boomtown Hotel Casino 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Boomtown Hotel Bossier City
Boomtown Bossier City
Boomtown Casino Hotel
Boomtown Casino Bossier City
Hotel Style:
#3 Casino Hotel in Bossier City
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