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Boomtown Hotel Casino

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207 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Richardson, Texas
Reviewed 2 days ago NEW

They obviously cater to the casino guests over hotel as the parking, drop off situation is one lane covered for hotel and three lanes covered at casino, where the valet was located. It was pouring rain when we got in and we were behind one of those people who just abandoned their van in the drop off area to check...

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Helpful?
Thank meredithm272
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a review. We are glad you could get checked in early and got a peaceful night's sleep. We are disappointed that you were woken up earlier than what you were wanting to be during your getaway. We will forward this review over to the rest of our hotel team so they...

Haworth, Oklahoma
Reviewed 1 week ago via mobile

My husband and I came here for Thanksgiving to check the area out. The hotel rooms are spacious, clean & comfortable. The bathrooms in the rooms could use a little sprucing up, but we're clean & nice. The dinner buffet was really good with a lot of variety ( make sure to get the rewards card before going so you...

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Helpful?
Thank 702christyl
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for the great review, Christy. We are so thankful you and your husband decided to spend Thanksgiving with us and had a great feast. We thank you for every recommendation you pass along for us. We look forward to having you stay again soon.

Plano, Texas
Reviewed October 29, 2016

We arrived late in from a drive from Dallas around 10 p.m. and they had already re-booked our room to someone else so we were forced to take a room with only 1 Bed instead of the 2 bedroom room that we paid for and requested. They didn't offer us any assistance other than offer us a cot. We had...

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Helpful?
2Thank Gopokes25
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a review. We are disappointed your stay wasn't what you expected it to be. We will forward this review over to our Guest Relations Manager so he can look into this situation for you. We would like to invite you to send us a private message so we can get more...

Reviewed October 26, 2016

We hated our stay there. We left our daughter's tablet in there and have called several times to see if room service returned it after they cleaned it...nothing. The front office would constantly switch us back from front office to security which was a nightmare. You would have thought that the front office would know who cleaned our room but...

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Helpful?
Thank Mrs_Urban
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a review. We are disappointed that this incident happened while you were staying with us. We are going to forward this review over to our Guest Relations Manager so he can take a look in to your situation. We would like you to contact us so we can learn more about...

Placerville, California
Reviewed October 19, 2016 via mobile

Recently I took my three grandchildren to stay at the Best Western Hotel Boomtown Nevada. Unfortunately I did not inquire as to whether the swimming pool was open so that was a disappointment but otherwise it was a wonderful weekend. The hotel even though it's partnered with a casino is extremely accomodating to children. The arcade was fun, although a...

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Helpful?
Thank U347WOelizabethd
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for your review. We are glad you enjoyed your family vacation at Boomtown Nevada. However, we are not affiliated with that property. We hope that one day you and your family will be in our area and stay with us. Until then, have a great vacation.

Mansfield, Louisiana
Reviewed October 17, 2016 via mobile

The rooms were very clean, the Jacuzzi tubs are so relaxing! Slept like a Queen & King in their oh, so comfortable bed!! Flat screen televisions made the experience feel more like home. The hallways are quiet and the temperature was just right. Food was delicious as well!

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Helpful?
Thank LynQuiesha W
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for this amazing review. We are so glad you found our hotel to be welcoming and comfortable like your home away from home. We can't wait until your next stay with us!

Houma, Louisiana
Reviewed October 1, 2016 via mobile

Not very happy with our visit...never received complimentary water, phone service wasn't available, requested extra towels at 4:00pm Friday and it's 2:40 on Saturday and STILL haven't gotten them, was refused access to the pool chairs to sit out in the nice weather, our room key stop working after the first night and had to get it re-activated, & wi-fi...

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Helpful?
Thank Jessica G
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a review, Jessica. We are disappointed that your stay wasn't what you were expecting. We would like to know more about this stay. We would like to invite you to send us a private message so we can look into this situation for you.

Lufkin, Texas, United States
Reviewed September 4, 2016

my wife have stayed at boomtown 7-8 nights this summer and we've never been disappointed yet. give them a chance if you haven't tried them as there staff are friendly and try to make you feel special. boomtown will reward a player for playing at there business and we like that so we'll be back soon

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Helpful?
Thank Mike W
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a five-star review, Mike. We are glad you and your wife enjoy staying with us. We really enjoy having you here. W can't wait to make you your next reservation.

Lafayette, LA
Reviewed September 1, 2016 via mobile

I've stayed at Boomtown on many a business trip to Bossier, and every time the rooms are spotless, the food at the bar is great, and the all around service is excellent. This time, the service was above and beyond. Here's why. I was shooting craps by myself Wednesday night, 8/31 around 8pm. I was really lingering, smoking a cigar,...

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Helpful?
1Thank zuluking
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us such a great review. We will definitely make sure the team sees this and will let the dealer and supervisor know how much you enjoyed their service. We also want to thank you for being so patient and allowing us to give every guest the customer service they deserve. We look...

Reviewed August 27, 2016 via mobile

My wife and I stopped at Boomtown on our way back home to Texas from a disappointing trip to the Riverwalk Casino/Hotel in Vicksburg, Mississippi. We gambled and had a good time at Boomtown for 6 or 7 hrs even though we lost ( risk of the game ). A few weeks later I wanted to go back because it's...

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Helpful?
Thank Ken J
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us such an amazing review. We are thrilled that you got to experience that southern hospitality we are so proud of. We are glad you and your wife think so highly of us to continue to drive past other casinos. We are glad you enjoy your suite. We can't wait until September...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly remodeled guest rooms at Boomtown are just steps away from all of the casino action, yet tucked away in a sanctuary where you can recharge. Our 186 rooms include 88 garden suites and four suites. Each room features plush new pillow top mattresses, Plasma TVs and brand new furniture and spacious bathrooms with marble granite finishes and includes a variety of convenient in-room amenities. ... more   less 

Additional Information about Boomtown Hotel Casino

Address: 300 Riverside Dr, Bossier City, LA 71111-5017 (Formerly Casino Magic)
Location: United States > Louisiana > Bossier City
Price Range: $61 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Boomtown Hotel Casino 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Boomtown Hotel Bossier City
Boomtown Bossier City
Boomtown Casino Hotel
Boomtown Casino Bossier City
Hotel Style:
#3 Casino Hotel in Bossier City
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Questions & Answers

Here's what travelers have asked, with answers from Boomtown Hotel Casino staff and other travelers.
6 questions
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Questions? Get answers from Boomtown Hotel Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Never book a room here, you have been warned.”
 of 5 bubbles Mrs_Urban, Oct 26, 2016 | Read review
“all there rooms are nice”
 of 5 bubbles 4MikeW, Sep 4, 2016 | Read review
“Go to another Hotel”
 of 5 bubbles travelbunny39, Aug 17, 2016 | Read review
“Very quiet”
 of 5 bubbles 7779AM, Jul 23, 2016 | Read review
“Ask for a non-smoking room.”
 of 5 bubbles amyholland723, May 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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