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Holiday Inn Express Hotel & Suites Bossier City

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7970 E Texas St, Bossier City, LA 71111-7014
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Traveler (12)
Dining (15)
Room & Suite (8)

About

#13 of 36 hotels in Bossier City
Location
Cleanliness
Service
Value
Holiday Inn Express Hotel & Suites Bossier City is an excellent choice for travelers visiting Bossier City, offering many helpful amenities designed to enhance your stay. You’ll enjoy relaxing rooms that offer air conditioning and a minibar, and you can stay connected during your stay as Holiday Inn Express Hotel & Suites Bossier City offers guests free wifi. The hotel features a 24 hour front desk. Plus, Holiday Inn Express Hotel & Suites Bossier City offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. During your visit, be sure to check out a popular Bossier City steakhouses such as Silver Star BBQ & Steakhouse, which is a short distance from Holiday Inn Express Hotel & Suites Bossier City. Enjoy your stay in Bossier City!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Fax / photocopying
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Good to know
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Chinese, Japanese
Hotel links
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101Reviews1Q+A13Room tips
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Popular mentions
Friendly staff at check in. Rooms are comfortable and clean. Free parking. Walking distances to casino and one restaurant that I saw. (Mexican, it was ok) Breakfast was average for HI Express. The breakfast attendant could have been a little more friendly.
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I was so disappointed with our room. The smell of dog urine hit us as soon as we opened the door. I understand that this is a pet friendly hotel, but that doesn’t excuse the smell. They need better workers that will mop and vacuum each room with carpet freshener to get rid of that smell. The beds were comfy but I coughed and sneezed all night due to that smell. Unfortunately they didn’t have any other rooms available for me to switch to and handed me a bottle of air freshener when I complained. Also, there was a ROACH in the bathtub. GROSS. There were also grease smudges on the furniture where you could tell a worker half cleaned it. This hotel should invest in better cleaning products, workers, and a waffle maker because the pancakes were terrible. Also, there was a creepy man that works behind the counter staring at my family as if he wanted to kill us when we walked through the doors. My husband spoke to him just to ease the tension. Apparently he doesn’t care for black people. We will not be coming back or recommending this hotel to anyone. There are lots of other hotels in the area so try some of those.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City
Responded Jan 16, 2020
Hello SouthernClassic225, Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn about the unpleasant smell in the room allocated for you. Along with your observations about the housekeeping services, I have shared your comments with the hotel management. I trust that the actions taken will make your next stays with us better than the last. I have also sent you a private message regarding your experience. I hope you give us another try! Best regards, Clayton G. Case Manager IHGService
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The lady that checked us in was super nice and the guy that checked us out was nice as well. Overall it was a decent stay and I would stay again. The only gripe I had was the towels were wet when I went to use them but I figure they came out of the dryer too soon. They replaced them no problem and also they could have mopped the lobby area. My room was clean though and that's super important to me.
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Response from IHGService, General Manager at Holiday Inn Express Hotel & Suites Bossier City
Responded Jan 6, 2020
Hello lisamariezandi, Thank you for reaching out to us, we value your feedback. Your stay at our property could have been great, had it not been for the amenities in the bathroom and the level of cleanliness of the lobby. How ever we appreciate that you liked the service provided by our front desk and the cleanliness of your room. We want our guests to have an engaging place to rest, provide you with efficient and seamless experiences and fresh, practical, and efficient accommodations. In this case, we were not able to deliver the entire package. Our Hotel Management, particularly our house keeping team, has taken a closer look into these concerns and are finding ways to ensure that these instances do not recur. We hope that you can find time to visit us in the future and give us another chance to host your stay Safe travels. Hector P Case Manager IHGService
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I stay almost exclusively in holiday inn expresses This hotel is a bit date but in good location. Front desk clerk was friendly and assured we had extra coffee. Beds arent the most comfortable and entire complex needs a little clean up. Probably not the best in town but next to all activities
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City
Responded Jan 5, 2020
Hi trouthook69, Thank you for taking the time to post your feedback. I am pleased you liked our location and the level of customer service provided by our front desk staff satisfactory. I want to assure you that we work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. On the other hand, I'm sorry if the quality of the bed and the hotel's cleanliness did not meet your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Again, thank you for your comments and I hope in the future you give us another opportunity to hosting you. Sincerely, Dhang R Case Manager IHGService
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I have stayed here many times because of the location, but I probably won’t stay here again. This place has gone downhill. There are so many issues. It needs a remodel. We didn’t have a knob on the bathroom door, the curtains had something nasty on them. Everything was dusty. The toilet is too low and the seat splits apart too much. The girl working breakfast was slow, inefficient, rude! She couldn’t keep up with the crowded breakfast area. We were sitting in the sitting area and 3 people who checked out had complaints about their room. I probably will stay somewhere else next time and I’m a gold elite member and HIE are going downhill. And the new soap smells horrible!
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bossier City
Responded Aug 18, 2019
Hello WSargent, Thank you for your stay and for taking the time to leave us feedback. As one of our repeat guests, I want all your stays with us to be pleasant. I know this requires our capacity to ensure that the rooms are well-maintained. I am sorry that the condition of the room received fell below expectations. Along with your observations at breakfast, I have shared your comments with the hotel management. I am positive that the actions taken will improve your next stays with us. I hope to welcome you back! Best regards, Clayton G. Case Manager IHGService
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PRICE RANGE
$98 - $160 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaBossier City
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Frequently Asked Questions about Holiday Inn Express Hotel & Suites Bossier City
Which popular attractions are close to Holiday Inn Express Hotel & Suites Bossier City?
Nearby attractions include Harrah's Louisiana Downs (0.3 miles), Barksdale Global Power Museum (4.0 miles), and Harrah's Casino (0.01 miles).
What are some of the property amenities at Holiday Inn Express Hotel & Suites Bossier City?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Hotel & Suites Bossier City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Express Hotel & Suites Bossier City?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Hotel & Suites Bossier City?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Hotel & Suites Bossier City?
Conveniently located restaurants include 2 Johns, Silver Star Smokehouse, and Shane's Seafood & Barbeque.
Are there opportunities to exercise at Holiday Inn Express Hotel & Suites Bossier City?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Hotel & Suites Bossier City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Hotel & Suites Bossier City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Hotel & Suites Bossier City offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Hotel & Suites Bossier City?
The staff speaks multiple languages, including English, Chinese, and Japanese.