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Courtyard Shreveport-Bossier City/Louisiana Boardwalk

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Courtyard Shreveport-Bossier City\/Louisiana Boardwalk
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208 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Reviewed 1 week ago via mobile

Great service, nice room, great view of river. Located right next to the boardwalk. Plenty to do without having to drive anywhere. No free breakfast and everything closes at 10pm. Otherwise, we had a great trip.

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Helpful?
Thank Valerie T
Jennifer B, Director of Sales at Courtyard Shreveport-Bossier City/Louisiana Boardwalk, responded to this review

Thank you for sharing your experience during your recent stay Courtyard Shreveport-Bossier City/Louisiana Boardwalk. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have exceeded your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer...

Lone Star State
Reviewed 2 weeks ago

We stayed at the Courtyard Shreveport-Bossier City/Louisiana Boardwalk for a weekend getaway. We genuinely enjoyed our stay at this hotel. The room we were in was spotless! The bathroom was sparkling clean and well supplied. The front desk staff were friendly and helpful. Also, this hotel is directly adjacent to shopping at the Boardwalk Outlet Mall. I fully endorse this...

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Helpful?
Thank wee-buy
Jennifer B, Director of Sales at Courtyard Shreveport-Bossier City/Louisiana Boardwalk, responded to this review

Dear wee-buy: Thank you for taking your valuable time to share your positive impressions of our hotel and staff during your recent stay. Our guest feedback is extremely important and enables us to guide service and accommodations to exceed your expectations every visit. We appreciate your comments about the directions. We have contact TomTom several times to make corrections -...

Chicago, Illinois
Reviewed January 16, 2017

The room seemed recently updated and was in good shape. Nice wardrobe as well as very large closet to hang dress clothes. Comfortable reading chair and light in addition to decent desk area. Lobby was OK, with some parts showing signs of wear. Pool and hot-tub are outside. Although they appeared lighted, at 35 degrees outside, I did not venture...

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Helpful?
Thank foreverlearningTC
Jennifer B, Director of Sales at Courtyard Shreveport-Bossier City/Louisiana Boardwalk, responded to this review

Dear foreverlearningTC: Your feedback is very important to us and we appreciate you sharing your observations of our hotel. We are very excited about our renovations. You are absolutely right about the Lobby and it is currently being updated and we expect to be completely finished with the entire hotel renovation in the next few weeks. We apologize that the...

Reviewed January 16, 2017

I had the best Customer service from the Event Manager Tony Hunter. Its my first wedding and he was very kind,honest,and helpful. I was able to make my decision on where to have my Engagement Dinner. Tony wasn't pushy or rude he helped me figure out what would be the best choice for my event. I will always use this...

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Helpful?
Thank Tia V
Jennifer B, Director of Sales at Courtyard Shreveport-Bossier City/Louisiana Boardwalk, responded to this review

Dear Tia V: Thank you for taking the time for such a thoughtful review and for recognizing Tony personally. We are fortunate to have such a genuine, caring leader on our team to care for guests like yourself. Congratulations on your marriage and we hope that you will return for many more celebrations of your union. Travel brilliantly, Jennifer Boone

United States of America
Reviewed January 2, 2017

Upon arrival I shared the visit was for my husband's birthday. During the two night visit the staff continually ask my husband if he was having a great birthday. Once we checked in with David, shortly after we arrived at our room, he called to make sure the room met our expectations. Every time we entered or exited the hotel...

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Helpful?
Thank DO20132013
Jennifer B, Director of Sales at Courtyard Shreveport-Bossier City/Louisiana Boardwalk, responded to this review

Dear DO20132013: THANK YOU for taking the time to write about your awesome experience at our hotel. Cleanliness and comfort are always a top priority but what makes our hearts soar is hearing that you genuinely felt cared for during your stay. This is what sets us a part and also makes for a kinder and gentler world. We will...

Reviewed December 30, 2016 via mobile

Checked in with our family went well. However, upon arriving, we overheard a conversation about the elevator not working and it was a little scary to use the elevator. It hesitated to open many times. Once in the room, we discovered that one of the beds was dirty, including the pillows. We checked into two different rooms but we got...

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Helpful?
Thank Oct2016
Jennifer B, Director of Sales at Courtyard Shreveport-Bossier City/Louisiana Boardwalk, responded to this review

Hello and Happy New Year to you. Thank you so much for taking your valuable time to write a thorough review of your recent stay. We are disappointed that your experience fell short of perfect. Perfection is always our goal and we always strive to to make what may go wrong right by our guests. We understand how concerns of...

Sharon, Mississippi
Reviewed December 28, 2016 via mobile

I was traveling alone to do some final Christmas shopping and was very grateful to find a hotel located on the same grounds as the Boardwalk shopping center. Hotel was nice. Shopping only steps away from the hotel. There is also a Joe's crab shack and Copeland's cheesecake bistro nearby with great food.

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Helpful?
Thank Janieth A
Jennifer B, Director of Sales at Courtyard Shreveport-Bossier City/Louisiana Boardwalk, responded to this review

Dear Janieth A: We are so appreciative of our guests and thank you for choosing our hotel. We hope that you were able to catch some of the great holiday sales that were going on at the Outlet stores. Did you know that if you present your Courtyard room key to the Louisiana Boardwalk Visitor Center you get a shopping...

Gulf Breeze, Florida
Reviewed December 24, 2016 via mobile

Booked room for family visit. Was running late so I called 3 times to make sure they held my room which by the way was prepaid. Ended up in a handicapped room. Not too happy....Bar in shower had to be tied up just so we could use it. Mold growing in shower. Service good. Employees friendly.

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Helpful?
Thank maryloubel
Jennifer B, Director of Sales at Courtyard Shreveport-Bossier City/Louisiana Boardwalk, responded to this review

Dear maryloubel: I am very sorry to hear about your disappointing experience. We strive to excel in both accommodations and service and it sounds like we dropped the ball. Your feedback is very important to us as is the opportunity to make things right. Maintenance will be informed of the attention that the room required. In regards to the ADA...

Shreveport, Louisiana
Reviewed December 18, 2016

First off, My wife and I recently relocated to Shreveport to come and care for my wife's mother as she has Alzheimer's. So we planned a little getaway for a night as our most wonderful caregiver that helps us agreed to spend the night so we could get a break. Upon checking in to the hotel we were greeted by...

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Helpful?
Thank bullet113
Reviewed December 11, 2016 via mobile

The staff at Courtyard Marriot delivered first class customer service during our recent stay. Tony Hunter was very friendly and professional. His hospitality was beyond our expectations. We'll definitely visit again.

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Helpful?
Thank Stephanie T
Jennifer B, Director of Sales at Courtyard Shreveport-Bossier City/Louisiana Boardwalk, responded to this review

Dear Stephanie: We are over the moon happy to hear that you enjoyed your recent stay and that the service you encountered by Tony exceeded your expectations in every way. You commitment to return means so much to us. Thank you for choosing our Courtyard by Marriott hotel on the Louisiana Boardwalk. We look forward to welcoming you back! Sincerely,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Shreveport-Bossier City/Louisiana Boardwalk

Address: 100 Boardwalk Blvd, Bossier City, LA 71111-4386
Location: United States > Louisiana > Bossier City
Price Range: $135 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Shreveport-Bossier City/Louisiana Boardwalk 3*
Number of rooms: 128
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Also Known As:
Courtyard Shreveport-Bossier City/Louisiana Boardwalk Hotel Bossier City
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Questions & Answers

Questions? Get answers from Courtyard Shreveport-Bossier City/Louisiana Boardwalk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are conveniently located near the lobby and check-in.”
 of 5 bubbles wee-buy, 2 weeks ago | Read review
“Rooms facing the courtyard or the Boardwalk are better. There is a side that faces a railroad. The trains do blow their horn.”
 of 5 bubbles 95KimberlyW, Sep 5, 2016 | Read review
“Double check your email for room details, some are pricey premium room if they are booked”
 of 5 bubbles wejcop, Aug 8, 2016 | Read review
“if pool is important to you, they have rooms, that you walk right out to it..be good for kids, sliding door to your room..”
 of 5 bubbles jeffCentervilleOh, Jul 22, 2016 | Read review
“Havent had a bad room yet! The best has been overlooking the red river”
 of 5 bubbles jeffkE5705IL, Jul 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question