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Diamond Jack's - Bossier City

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Traveler (162)
Room & Suite (42)
Pool & Beach (4)
Overview
711 Diamondjacks Blvd, Bossier City, LA 71111-5046 See on map
AMENITIES
Free Internet
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star accommodation
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Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (656)
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656 results
Traveler rating
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207
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Time of year
LanguageEnglish
80
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207
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1 - 5 of 656 reviews
Reviewed 4 days ago

hotel room was big and nice, liked the jetted tub in room and vanity in restroom. It would be nice to have a second tv in the sitting area. The room tv should be updated to a flat screen. It would also be nice if...More

Review collected in partnership with this hotel
Thank Q3678KJmaryr
Response from Trip318780, General Manager at Diamond Jack's - Bossier CityResponded 3 days ago

We appreciate your feedback and 4* review. Paul Hutchens, GM

Reviewed 1 week ago

I enjoyed the stay. When going to gamble a lot of the machines you could not put a dollar in them of a ticket. I believe the place needs to be updated really bad. The bed was comfortable & the room was ok.More

Review collected in partnership with this hotel
Thank bmelton686
Response from Trip318780, General Manager at Diamond Jack's - Bossier CityResponded 1 week ago

Thanks for your recent visit and feedback. We are working on some new & exciting slot and table game ideas for our casino floor. The past couple of weeks we have made some major moves with our pits and the second floor layout. We are...More

Reviewed 3 weeks ago

From the moment we FINALLY walked up the hill (one of has COPD, the other has serious back problems). We used the valet parking the rest of the trip.We didn't eat at any of restaurants or grill, but maybe next time.The room was huge, as...More

Review collected in partnership with this hotel
Thank Debbie W
Response from Trip318780, General Manager at Diamond Jack's - Bossier CityResponded 1 week ago

What a wonderful review to read; thank you Debbie! It's fantastic to hear of your good experiences at our property and know you were so well taken care of. Paul Hutchens, GM

Reviewed 3 weeks ago

I will never stay here again. The room was in poor condition. The furniture was very old and beat up. The tv in the room was older than I am. And worst of all.... My $300 security deposit was never returned. I have made multiple...More

Review collected in partnership with this hotel
Thank rsmith667992
Response from Paul H, General Manager at Diamond Jack's - Bossier CityResponded 3 weeks ago

I am sorry your experience did not meet your expectations. The room deposit is placed in a pending status within your account and never actually withdrawn. It is released by us at check-out. However, your bank or credit card company may have a longer hold...More

Reviewed 3 weeks ago

The personnel at the front desk are not customer-friendly. They need training in customer service skills. Also, there are no door tags for your room for "do not disturb." Generally speaking, a bit of attention to areas that seem could be easily rectified would be...More

Thank Janice P
Response from Paul H, General Manager at Diamond Jack's - Bossier CityResponded 3 weeks ago

Janice, please accept my sincerest apologies. There is no excuse for not providing you with friendly service at the front desk. We can do better than this. Paul Hutchens, GM

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Banquet Room
Business Center with Internet Access
Casino and Gambling
Conference Facilities
Hot Tub
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Wheelchair access
Beachfront
Room Service
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Casino
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Casino
Room types
Suites, Non-Smoking Rooms
Number of rooms
497
Price range
$57 - $154 (Based on Average Rates for a Standard Room)
Also Known As
Diamondjacks Hotel Bossier City
,
Isle Capri Hotel Casino Bossier City La
,
Diamondjacks Bossier City
,
Isle Capri Bossier La
Location
United States > Louisiana > Bossier City
Hotel class
Hotel Style
Casino
Room types
Suites, Non-Smoking Rooms
Number of rooms
497
Price range
$57 - $154 (Based on Average Rates for a Standard Room)
Also Known As
Diamondjacks Hotel Bossier City
,
Isle Capri Hotel Casino Bossier City La
,
Diamondjacks Bossier City
,
Isle Capri Bossier La
Location
United States > Louisiana > Bossier City
Photos
Traveler (162)
Room & Suite (42)
Pool & Beach (4)
Nearby
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Nearby RestaurantsSee all 242 restaurants in Bossier City
Jack Binions Steak House
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.70 miles away
Ralph & Kacoo's Seafood Restaurant
746 reviews
.72 miles away
Flying Heart Brewing & Pub
47 reviews
.41 miles away
Four Winds
67 reviews
.64 miles away
Nearby AttractionsSee all 27 attractions in Bossier City
Louisiana Boardwalk
804 reviews
.98 miles away
Horseshoe Casino
1,054 reviews
.69 miles away
Sci-Port Discovery Center
297 reviews
.85 miles away
Shreveport Aquarium
121 reviews
.95 miles away
Questions & Answers
Ask a question
victoria56
September 1, 2018|
AnswerShow all 2 answers
Response from Janice P | Reviewed this property |
Sorry I am not sure as I play slots They do have table games though
0
Votes
Dru S
July 10, 2016|
Answer
Response from Cathy E | Reviewed this property |
I am not sure but you can call and ask 1 866 552 9629 I think that number is toll free
0
Votes
Room Tips
"carpet in rooms need to be replaced, look old and musty"
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"go somewhere else."
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"Why place someone so far away when the hotel was empty. A closer room to the elevators would have been nice."
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"At least make sure the bulbs in the bathroom work."
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