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    Diamond Jack's - Bossier City

    711 Diamondjacks Blvd, Bossier City, LA 71111-5046
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    2/4/2018 2/5/2018
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    $55
    $53
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    $55
    $53
    Traveler (134)
    Room & Suite (20)
    Pool & Beach (3)
    Overview
    • Excellent12%
    • Very good17%
    • Average16%
    • Poor20%
    • Terrible35%
    2 weeks ago
    “Very nice room”
    3 weeks ago
    “You get what you pay for”
    Free Internet
    Free Parking
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Fitness center
    Wheelchair access
    Business Center
    Casino
    3.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (540)
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    1 - 5 of 540 reviews

    Reviewed 3 days ago

    Thoroughly enjoyed the clean, cozy room and the convenience to the casino. I was in town visiting my family and stumbled upon Diamond Jacks. Not only was I able to get a room where I felt safe and close to family in Shreveport, the room...More

    Review collected in partnership with this hotel
    Thank DrKeisha
    Reviewed 3 days ago

    We where inside the casino and gor stuck on the elevator they has to come rescue us and it took a while.. Ruin our whole trip for my sister birthday it happen January 13,2018 all we got was a free meal so not pleased

    Review collected in partnership with this hotel
    Thank m_kandi06
    Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 2 days ago

    I am so sorry to hear of the frustrating situation you had during your visit. I am glad everyone was okay and appreciate you sharing your experience. Mike Howard VP/GM

    Reviewed 4 days ago

    TV was old, Bed was Hard, No Fridge or Microwave. The toilet would flush, Shower was Dirty, light in bathroom wasnt working, house keeping didnt clean our room, it was TERRIBLE stay and we end up staying longer because we were SNOWED in. I will...More

    Review collected in partnership with this hotel
    Thank KimberlyEllis
    Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 2 days ago

    I am deeply troubled and truly sorry to hear of all the issues you encountered during your stay. There is no excuse for not being checked in to a clean and comfortable room. Please accept my sincerest apologies and know we can do better than...More

    Reviewed 2 weeks ago

    We really enjoyed our room. It was tops. There wasn't many places to eat didn't cost and arm and a leg. If fact we went out to eat. The check in experience wasn't very friendly. 20% of the slots were out of order. If it...More

    Review collected in partnership with this hotel
    Thank 250harry
    Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 1 week ago

    I appreciate & value your comments. I am happy you had some good moments during your stay and apologize some areas did not meet your expectations. Thank you for bringing these issues to my attention. Mike Howard VP/GM

    Reviewed 2 weeks ago

    This hotel is gross. With outdated rooms, rust on the floors, dirty blankets with blood stains. Was a horrible experience. Internet didn't work and when I called the front desk, they weren't helpful. They just said there was nothing they could do. Only reason they...More

    Review collected in partnership with this hotel
    Thank Kristy v
    Response from Mike H, General Manager at Diamond Jack's - Bossier CityResponded 1 week ago

    I am truly sorry your overall experience at DiamondJacks did not meet your expectations. Mike Howard VP/GM

    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Business Center with Internet Access
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    • Outdoor pool
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $55 - $141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Casino Hotel in Bossier City
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 497
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Priceline and TripOnline SA so you can book your Diamond Jack's - Bossier City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Bossier City
    • Also Known As
    • Diamondjacks Hotel Bossier City ,
    • Isle Capri Hotel Casino Bossier City La ,
    • Diamondjacks Bossier City ,
    • Isle Capri Bossier La
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    Traveler (134)
    Room & Suite (20)
    Pool & Beach (3)
    Hotel & Grounds (92)
    Bathroom (23)
    Business Center & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 35 hotels in Bossier City
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    Nearby Restaurants
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    Nearby Attractions
    Louisiana Boardwalk
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    Sci-Port Discovery Center
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    Horseshoe Casino
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    Shreveport Aquarium
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    Ask a question
    Questions & Answers
    Dru S
    July 10, 2016|
    Answer
    Response from Cathy E | Reviewed this property |
    I am not sure but you can call and ask 1 866 552 9629 I think that number is toll free
    0
    Votes
    Mimintx98
    July 6, 2016|
    AnswerShow all 4 answers
    Response from thesteevesgroup | Reviewed this property |
    Yes, read my review. I attached pictures of it with my review. It is really too bad but I am sure they are doing zero repairs and fixes. I would never stay there, again. It is obvious that housekeeping does not care... More
    1
    Vote
    Room Tips
    "Very soft beds; not much back support though."
    Read review
    "Not worth the price"
    Read review
    "Ask for a refrigerator if needed."
    Read review
    "Everything is right there."
    Read review
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