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DiamondJacks Casino and Resort

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DiamondJacks Casino and Resort
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402 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Marshall
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Casino is a good spot for penny slots they have a good balance of slots new and old. the service is good on the Casino floor. The beverage service is ok usually only 1 server per floor on the week days. They girls take in stride and they still manage to keep up

Helpful?
Thank Cathy E
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We were very skeptical of playing the slots.. We've been to many casinos and all different. At Diamond Jacks we didn't hear many slots making noise and/or attracting attention. So we decided to play on the tables. That was super great! I'll definitely go back for the tables!

Helpful?
Thank Annabell P
Daleville, Alabama
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

That's pretty much how I feel about the rooms in this hotel. Staff at the front counter was very friendly, but the room was just not good. The hotel was booked for me for business. It had a queen sized bed, no fridge, no microwave, furniture was broken, and it didn't have anything that comes standard with a hotel room... More 

Helpful?
Thank AlyssaDanniele
Bossier City, Louisiana
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

My family and I had a reservation for four nights. We left after the first night because the service was so horrible. They say they have free wi-fi in every room, however that is a lie. I spent four hours on the phone with an outside vendor because they could/would not fix the problem for me.

Helpful?
Thank deanw542
Keithville
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We absolutely loved diamond jacks great employess great slotsand tables will definately be ba k great food and lits of fun my wife loved her 21st birthday thanks to diamondjacks we will be back soon to win some more money

Helpful?
Thank desigreg2015
Greenbrier, Arkansas
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

What a dirty, nasty place. You would be better off staying in any other Bossier/Shreveport casino or any other non-casino hotel in the area. Really a funky place. Rooms are like a crackhouse. Terrible.

Helpful?
Thank gaige1212
Louisiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 22, 2016

The property insisted there were none in our room, so no claim could be filed. The hotel just felt dirty and it smelled of mold so strong in the rooms and general areas. We love the Shreveport area, but sadly places like this give the area a bad rep.

Helpful?
1 Thank GlobalCitizen861
Timpson, Texas
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 20, 2016

A very sweet friend gave us 2 free nights at this hotel for a little weekend getaway. The room was extremely outdated and the comforter was a joke! It looked as if it had been washed way too many times and should have been thrown out! (well, at least it had been washed). We had set the thermostat on 68... More 

Helpful?
2 Thank tsamford
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 14, 2016 via mobile

My wife and I visited here on June 11&@12 and I must say its just plain terrible. The best hope for this hotel and casino is to be leveled and completely rebuilt. The rooms are filthy, our air didn't work which caused us to go to the local Walmart for a fan. It has a horrible smell in the lobby... More 

Helpful?
Thank Thomas W
Orlando, Florida
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed June 5, 2016

Both beds had lumpy comforters that were not inviting. Top sheet was placed on the top of the comforter instead of the bottom and comforter was not covered with anything but the sheet. Stains all over the carpet, sofa and chairs. We did not feel like welcome guests during the check in process and they did not ask how our... More 

Helpful?
Thank Entwistle_bunch
Questions? Get answers from hotel staff and past guests. Ask a question

124 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free Internet
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Casino and Gambling
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about DiamondJacks Casino and Resort

Address: 711 Diamondjacks Blvd, Bossier City, LA 71111-5046
Location: United States > Louisiana > Bossier City
Price Range: $65 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DiamondJacks Casino and Resort 3*
Number of rooms: 497
Reservation Options:
TripAdvisor is proud to partner with Priceline and Travelocity so you can book your DiamondJacks Casino and Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Diamondjacks Hotel Bossier City
Isle Capri Hotel Casino Bossier City La
Diamondjacks Bossier City
Isle Capri Bossier La
Hotel Style:
#6 Casino Hotel in Bossier City
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