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DiamondJacks Casino and Resort

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414 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Dallas, Texas
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW

Diamond Jacks biggest draw has to be it's RV park. The casino is older and poorly maintained. Many of the slots have multiple sticking buttons but their payout is acceptable. The floor is crowded, and the rug is well worn. overall the employees were very friendly and helpful, but it was not what I expected.

Helpful?
Thank Glennlab
Lake Dallas, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for one night on our first visit to Shreveport. The price was right and I didn't expect any grand luxury accommodations, and I wasn't disappointed. However the room was spacious and clean, but could certainly use a renovation. We had 2 queen beds and one cover was as lumpy as the other. Never saw anything like that.... More 

Helpful?
Thank Chrismo814
Yukon, Oklahoma, United States
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First place the person making the reservation acted put out and when we arrived I had to call because they didn't leave our reservation on the door with the others. The park is a bit run down, the cleanest part was my own RV. Also I was awakened off and on all night long from trains and other guest who... More 

Helpful?
Thank LifeInYukon
Livingston, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stay here every time we go to St. Louis area. The management is friendly and helpful,. The office, laundry, and shower facilities are always impeccably clean.The grounds are well maintained and we feel safe here.

Helpful?
Thank franksharenn
Victoria, Texas, United States
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just average. Casino was small. No table games, dissapointed. After the first night, we always went to other casinos for casino and food. We left one day to go to the horse races. Had a better time at other places. Front desk staff needs to be more informative on local activities. No one at casino knew anything about horse races... More 

Helpful?
Thank Leticia S
Lake Charles, Louisiana
Level Contributor
204 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Diamond Jacks Casino is the former Isle of Capri. That said, Isle casinos are not know to be top end casinos to start with. So, Diamond Jacks has done some nice looking renovations. However they are still stuck with a low budget casino. The casino is small, smokey and a bit outdated. I do believe they are trying to improve... More 

Helpful?
Thank JMurray71
Ruston, LA
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I haven't stayed in the hotel. We've gone to several concerts. Small area (probably seats 2-3K. Sound quality is good. The seating floor is flat so your view can be obstructed. The two video screens appear to have a lag with flat colors.

Helpful?
Thank RustonTraveller
A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago via mobile

AMERICAN HORROR STORY MOTEL!!! Most horrible experience I ever had in my life!!! The staff was nice and courteous but the hotel room.... I'm gonna need therapy after this!!! Save your money and sleep under a bridge. They need to burn the WHOLE ENTIRE hotel down and start over from scratch. They make to much money in the casino to... More 

Helpful?
2 Thank A TripAdvisor Member
Longview, Texas
Level Contributor
15 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

It's been sevaral months scnce I visited, only visited the buffet on a Friday. Expected to be able to eat some crawfish as it was the season for them. Didn't have a very good selection of seafood, was very disappointed with the rest of the buffet. Was told by a patron at Margaritiville that they have a new owner, if... More 

Helpful?
Thank stoywooster81
Monroe, Louisiana
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 8, 2016

Hands down the most AWFUL hotel stay I've ever had in my life! I reserved a room about 2 months in advance on their website. Checked in at 3:00 pm on the day of our stay, the girl at the front counter was obviously bothered that we had come in and inconvenienced her with our presence. She said rudely "can... More 

Helpful?
1 Thank john b
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about DiamondJacks Casino and Resort

Address: 711 Diamondjacks Blvd, Bossier City, LA 71111-5046
Location: United States > Louisiana > Bossier City
Price Range: $63 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DiamondJacks Casino and Resort 3*
Number of rooms: 497
Reservation Options:
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Also Known As:
Diamondjacks Hotel Bossier City
Isle Capri Hotel Casino Bossier City La
Diamondjacks Bossier City
Isle Capri Bossier La
Hotel Style:
#6 Casino Hotel in Bossier City
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