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SpringHill Suites Shreveport-Bossier City/Louisiana Downs

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SpringHill Suites Shreveport-Bossier City\/Louisiana Downs
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177 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Tulsa, Oklahoma
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel has been newly remodeled and it looks fabulous. The rooms are huge & loved the décor. Staff are super friendly and rooms were extraordinarily clean. Would definitely stay here again. Hot breakfast was also good. Great Experience!

Helpful?
Thank v0nyad
North Carolima
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

In great shape, still has that new hotel going for it. Rooms are nice, hotel staff is very nice and gave very good and accurate area advice for food. Would stay here next time in area. Next door to the Casuno and horse track, so if you need entertainment it is a very short walk. A few places to eat... More 

Helpful?
Thank jimmymcfly
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thank you for the review! You're right, we've got large, spacious rooms that are 25% bigger than your typical hotel. We're close to some great restaurants (Nicky's, Silver Star, Len's) and are within walking distance of the Harrah's Louisiana Down's Racetrack. Hopefully we'll see you again soon! More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the SpringHill Suites at Louisiana Downs for a family event. The best aspect of this hotel was the excellent customer service. Every staff member greeted us, including the maintenance and housekeeping staff. The morning breakfast hosting staff were excellent. The front desk staff were extremely friendly and proactive in asking if we needed any extra items... More 

Helpful?
Thank RDsquared
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thank you for your review! We take great pride in the level of exemplary service we're able to provide to our guests, so I am glad that you saw that! You're right, our renovation is nearly complete (as of 8/16, should just be a few more day!). I hope you come back sometime soon to check it out. I apologize... More 

Louisiana
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Upon arriving at this hotel I saw that they were under renovations which is all well and good. The problem is that they put me in a room that was being renovated. I called down to the desk and reported the fact that there were not furniture in the room. I was told that I should not have been placed... More 

Helpful?
Thank Milkmantt
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thank you for the review about your prior stay. I'm sorry that there was not a couch in your room. Unfortunately due to an error in the shipping of the replacement couches, we prepared too quickly for the new ones that arrived late. I'm truly sorry that inconvenienced you, I know it would annoy me as well! Hopefully we will... More 

Marion, Arkansas
1 review
5 of 5 stars Reviewed July 14, 2016

We had a great stay for the weekend of July 8-10th. Everything was nice and clean. Construction was complete and the pool was open. The kids had a blast! The staff was very nice!! The rooms were very spacious, clean and comfortable.

Helpful?
Thank dlefl0re
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

So glad that you and your family had a great stay! You're right, we're wrapping up our renovation and should be complete with the finishing touches any day now. We hope to see you again soon! More 

Glenpool, Oklahoma, USA
Level Contributor
251 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 5, 2016

Stayed here on a pass through. Construction continues but only on ground floor rooms so it didn't affect us. Quiet hotel, room was comfortable and great space. Breakfast was good and service excellent.

Helpful?
Thank slas86
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks for the review! You're right, and the renovation is nearly complete. Hopefully on your next pass through the area you can drop by again and see our great new Lobby and breakfast area, finished rooms and refreshed feel to the hotel! More 

Tulsa, Oklahoma
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 30, 2016

Pros: Nice room, very comfortable bed, plenty of room, friendly service (had to call twice for extra pillows but front desk attendant and the gentleman who delivered them were both extremely polite), free decent breakfast, good parking, a/c worked wonderfully (very important in high 90s and high humidity 😉), good shower pressure and temp. Cons: The renovation currently has the... More 

Helpful?
Thank CancunNewlyweds2008
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

We're so glad you enjoyed your stay! With this renovation we are only making some great improvements and hope that you'll be back again soon to see the refreshed hotel. I assure you the pool will be open for your kids, so bring them by! More 

Houston, Texas
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 21, 2016 via mobile

I love Marriott hotels but this time was not the best choice as the hotel is under construction. The AC was noisy. It was impossible to eat breakfast because of the noise. The staff was friendly and apologetic. I believe it will be good in the future.

Helpful?
Thank maggieven
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thanks for the review! We are sorry about the noise and construction during your time, we know it was inconvenient. Let me assure you that in a few weeks when everything is complete, the hotel will look and feel fantastic! I hope the next time you are in town you will visit our hotel again and see what all the... More 

Texas City, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 19, 2016 via mobile

I was not happy with our stay here. We booked well ahead of time as part of a wedding party and were looking forward to hanging out with family. However, the lobby was under construction and even the pool was closed. To visit with family we had to go into our rooms, which was cramped and inconvenient. They did say... More 

Helpful?
Thank ginabedina
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

We completely understand your sentiments and appreciate your review. I know that during a renovation there can be inconveniences (noise, moved breakfast areas, etc.) and odd quirks (bland rooms not yet decorated) and I'm sorry you had to experience those. I hope that the next time you are in town you choose to stay at our hotel again. I feel... More 

Shawnee, Oklahoma
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 31, 2016 via mobile

We stayed here on our way back to Oklahoma from Florida. It was easily accessible from the highway. The hotel itself is pretty typical of a Springhill Suites. One unique thing about the place is the view it offers of the race track. The rate we paid was cheap compared to what we have paid for other stays at places... More 

Helpful?
Thank rod_cstl
Daniel H, General Manager at SpringHill Suites Shreveport-Bossier City/Louisiana Downs, responded to this review

Thank you for the kind review! We're so happy that you enjoyed our spacious rooms and view of the race track. You're right that our breakfast area could use a different configuration and that will be addressed in the next month during the renovation! Come back soon and see the new layout! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites Shreveport-Bossier City/Louisiana Downs

Address: 8010 E Texas St, Bossier City, LA 71111-7016
Location: United States > Louisiana > Bossier City
Price Range: $96 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Shreveport-Bossier City/Louisiana Downs 3*
Number of rooms: 150
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Also Known As:
Springhill Suites Shreveport-Bossier City/Louisiana Downs Hotel Bossier City
Springhill Suites Bossier City
Hotel Style:
#8 Business Hotel in Bossier City
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