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Holiday Inn Baton Rouge South Hotel

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176 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Houston, Texas
Reviewed 4 days ago NEWvia mobile

Maybe 15 years ago before the flood this place was nice. You can tell the glory days have past. From the paint chipped walls to stained carpet floors. If you can spend more than $70 on a hotel I would. Completely regret the 3 days here. P.S woke up at midnight with a severe headache. Was told by the front...

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Helpful?
Thank Joshua O
Vernon, Connecticut
Reviewed 4 days ago NEWvia mobile

The Hotel is operated very well, the staff is well trained and the management is on top of things. It has 3 pools, 2 outdoor and 1 indoor. It has a full bar and restaurant that has great food and will pretty much accommodate any dish you want that is not on the menu. From what I see renovations have...

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Helpful?
Thank Mihir Amitkumar P
Denham Springs, Louisiana
Reviewed 6 days ago NEW

When I checked in they had updated the system and was checking in customers. the manager was yelling at her employees shaming them in front of customers who patiently waited over an hour in line with 4-5 workers. she was yelling at customers as well. we were moved to THREE different rooms, once because there was a huge gap in...

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Helpful?
Thank mrsparkercole
Montgomery, United States
Reviewed 1 week ago via mobile

This place is old musty, run down. Water stains on the ceiling and door exterior rooms. Really !? Big thumps down for me. Checking out in the morning. This is not acceptable too me. Lobby area was very nice. Website photos are very deceiving though. Very disappointed.

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Helpful?
Thank Brian M
Hilliard, Ohio
Reviewed 2 weeks ago

The folks at the front desk needed some help with the registration process. One customer in front of me had made a room request, and it took the front desk a long time to figure it out. "Long" as in 15 minutes. The other desk clerk was equally stymied by another customer's request. I don't think it's necessarily the desk...

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Thank Knot_my_reel_name
Indianola, Mississippi
Reviewed 3 weeks ago

It's hard not to be impressed by the spacious bar area as you enter the hotel but that impression wears off quickly! I stayed two night for business and was put in the Hotel side of the building. It's nice but nothing special. However, we decided not to leave town and checked back in for a third night - this...

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Helpful?
Thank Bryan L
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hello Bryan L! Thank you for your feedback regarding your stay at Holiday Inn Baton Rouge-South, LA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness. However, we’re sorry we fell below your expectation regarding breakfast selection and customer service. We will address these concerns.We take...

Snellville, Georgia
Reviewed 3 weeks ago via mobile

The hotel has the potential to be nice however they don't take care of it. The head of housekeeping needs to do a better job checking behind employees. There was dust every where, stains on curtains, mildew in the shower, and just random areas they need attention. If you can't clean it maybe you should re-chaulk it at minimum. Vacuuming...

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Helpful?
Thank CoachJ75
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Dear CoachJ75, Thank you for choosing to stay at the hotel and for sharing your comments. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to to provide comfortable and clean accommodations. Your feedback concerning the unsatisfactory level of cleanliness throughout the hotel will be certainly looked into. Please be assured I will...

Louisville, Kentucky
Reviewed 5 weeks ago

Stayed for three horrible days. The desk clerk did not know how to check us in. The room was not clean and moldy. We were treated like crap the entire time except for one gentleman but he could not make up for the rest. H I has continued to decrease in their performance. I have found some very good but...

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Helpful?
Thank Dan6801
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Hi Dan6801, Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we were not able to meet your expectations of the IHG brand when it comes to customer service delivered, cleanliness level of the property, and room...

Reviewed January 1, 2017 via mobile

Worst holiday inn we've ever stayed in! Front desk was HORRIBLE -took 30 minutes to check in -clerk wouldn't even look up much less speak. Handed receipt and pen to sign without a word or even looking up. Handed key cards and pointed to room number. The place is huge and when I asked how to get to our room...

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Helpful?
Thank Mrsktk
IHGService, Guest Relations Manager at Holiday Inn Baton Rouge South Hotel, responded to this review

Dear Mrsktk, We are grateful to you for being one of our guests at Holiday Inn Baton Rouge South Hotel, LA, and getting out of your way to leave us your feedback. We are pleased to know that you find our security kind and housekeeping doing a fine job. However, we understand that your stay was not a complete success...

Louise, Texas
Reviewed December 4, 2016 via mobile

We booked this room from the lobby through our IHG app and received an excellent rate. Kenny checked us in and was very friendly and helpful when we asked for a good eating place. He suggested Drusilla Seafood and gave us a coupon for a free cup of gumbo or étouffée which was a great suggestion! Our room was very...

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Helpful?
Thank Kay B
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Baton Rouge-South!The Holiday Inn Baton Rouge-South is the largest full-service hotel near the city, located less than 6 miles from downtown Baton Rouge, LA and 13 miles from Baton Rouge Metro (BTR). Our prime Baton Rouge location, near Louisiana plantation homes, puts you near Blue Bayou Water Park and Dixie Landin Theme Park as well as Baton Rouge Town Center shopping. Our hotel s recent renovation of 334 well-appointed guestrooms and suites includes a state-of-the-art fitness facility, indoor and outdoor pools, Business Center with complimentary High Speed Internet access and complimentary wireless Internet access in the atrium areas. On-site is the full-service Cafe Galvez Restaurant & Bar, and the Alamo Lounge for after dinner cordials. Room service is available from 6am until 11pm.Our location near downtown Baton Rouge puts us close to: LSU, Louisiana Arts & Sciences Museum/Planetarium, Southern University, the Louisiana State Capital, the Mall of Louisiana, the USS Kidd, the Greater Baton Rouge Zoo, and Casino Rouge.Holiday Inn South features more than 9,000 square feet of flexible meeting space with a special reception capacity for up to 500. Our experienced staff is more than happy to help with all arrangements for your conference, wedding, exhibit or special event we are your first choice in Baton Rouge! Relax, it s Holiday Inn! ... more   less 

Additional Information about Holiday Inn Baton Rouge South Hotel

Address: 9940 Airline Highway, Baton Rouge, LA 70816
Location: United States > Louisiana > Baton Rouge
Price Range: $84 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Baton Rouge South Hotel 3*
Number of rooms: 334
Reservation Options:
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Also Known As:
Holiday Inn Baton Rouge
Baton Rouge Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Baton Rouge South Hotel staff and other travelers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“do not use this hotel, see above comment we were not welcomed and interrupted, children mistreated; moved 3 times”
 of 5 bubbles mrsparkercole, 6 days ago | Read review
“Keep your request simple.”
 of 5 bubbles Knot_my_reel_name, 2 weeks ago | Read review
“Don't get a garden view - that is the motel side.”
 of 5 bubbles 436BryanL, 3 weeks ago | Read review
“Get tower rooms”
 of 5 bubbles 897jayt, Nov 19, 2016 | Read review
“The rooms in the tower area may be better.”
 of 5 bubbles SKAT23, Nov 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question