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Chase Suite Hotel

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175 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Baton Rouge, Louisiana
1 review
Reviewed 5 days ago NEW

On November 29, 2016 at about 7:15 am, I entered the breakfast area. I fixed an egg omelet in a bowl, retrieved 3 forks and 2 napkins and was approached by an employee by the name of Doris, asking me why did I get 3 forks. I asked her why and she stated because someone been taking all the forks.... More 

Helpful?
Thank tfine57375
Shewveport
2 reviews
Reviewed 1 week ago

We had stayed in the Chase Suites several times in the past - but several years ago. We stayed there this past Friday & were expecting the same quality we had experienced before. Boy, were we ever disappointed! The carpet is worn & dirty - the shower curtain was literally covered in black mold !!!( very obviously not changed or... More 

Helpful?
Thank Brenda P
Collin W, Manager at Chase Suite Hotel, responded to this review

Hello Brenda, Thank you for coming back to see us at the Chase Suite, however, I do apologize for your most recent experience with us. Your concerns are certainly valid and we are currently putting solutions into place to rectify them. We do hope that you will give us another opportunity to provide a great experience; please contact me directly... More 

Travelers are raving about these Baton Rouge hotels

Sherwood Park, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 12, 2016

This hotel is worn out. Carpet is loose and piling up. The décor is dated. The tub was chipped. Check in time was 3 pm but I could not get into my room until 6:30 pm because it hadn't been cleaned yet. And check out time for the people before me was noon. Stairs leading up to the suite were... More 

Helpful?
Thank Rob S
Collin W, Manager at Chase Suite Hotel, responded to this review

Hello Rob, Thank you for your feedback and I apologize for the inconvenience you experienced at check-in. While some high occupancy nights can make it difficult for our housekeeping staff to clean all rooms before 3:00 PM, I can certainly understand your frustration. Additionally, I will follow up on the maintenance issues you have brought to our attention. Once more,... More 

Liverpool, United Kingdom
Level Contributor
112 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 17, 2016 via mobile

We had visited here when this was a Residence Inn a few years ago and returned with fond memories. However the suite itself was quite tired and had several issues. We were only here on a short stay on this occasion. Carpets and curtains were stained. We had a leak in the kitchen from the very tired looking fridge. I... More 

Helpful?
1 Thank Katwak
Collin W, Manager at Chase Suite Hotel, responded to this review

Hello Katwak, Thank you for your feedback regarding your most recent stay at the Chase Suite Hotel. I am sorry your experience was not up to expectation, but I hope you will give us another opportunity on your next stay in Baton Rouge! More 

Pensacola, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 27, 2016

I write this review so that all people know how awful this hotel, first on arrival I wanted cook and i had no pans and i called the lobby they tell me they had no more pans. I want know, This is a hotel? after three day they bring me one. Second the housekeeping AWFUL, I was there a week... More 

Helpful?
1 Thank pamflaquitah
Collin W, Manager at Chase Suite Hotel, responded to this review

Hello, My name is Collin and I represent the Chase Suite Hotel here in Baton Rouge. I wanted to reply to your review personally and offer my apologies that your experience with us was less than optimal. We have made several changes at our property since your review, including changing our housekeeping operations and providing more kitchen items for our... More 

Los Angeles
Level Contributor
122 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed August 22, 2016

Stayed here as part of a trip to New Orleans for Mardi Gras. We got there in the evening after a long drive from Houston. Check-in was quick and after taking a short rest, we headed on down to NO for Mardi Gras. We got back late at night and didn't even take a shower, just hit the bed and... More 

Helpful?
Thank Beenaround73
Collin W, Manager at Chase Suite Hotel, responded to this review

Hello! I just wanted to thank you for your feedback regarding your stay for Mardi Gras! Our suites are designed to be a comfortable place for one evening or a home away from home for long-term guests. Please let us know the next time you are in Baton Rouge! We would love to have you back. Mardi Gras 2017 perhaps?... More 

Shreveport, Louisiana
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 22, 2016

I really was worried when we first go there because the poor cleaning lady was the only one cleaning this HUGE property (seriously... if the facility is reading this.... Please get this very sweet lady some help!) and we had to wait for her to check to make sure the room was finished being cleaned. The lady at the front... More 

Helpful?
Thank Darcy P
1 review
Reviewed June 17, 2016 via mobile

My daughter is very ticky,I'm in a way skin of sort of.When I tell you that this hotel was so nice the staff,hospitality was amazing, they made us felt welcome.Check in time was later than we suspected.They were so kind to let us hang around.I never slept at a hotel that had a basketball goal.We felt comfortable my grandson played... More 

Helpful?
Thank brownsugar1962
Groton, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 6, 2016

We stayed here for two months for work. Everything is old and when speaking to the staff, no plans to work on replacing anything. House keeping is all but non existent. Mondays and Fridays are their housekeeping "days". On the days in between you are lucky to get trash taken out and fresh towels after asking three or four times.... More 

Helpful?
1 Thank dms554
Louisiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 1, 2016 via mobile

Electronic keys did not work. Had to go back to office several times. Television signal was digitized, unable to watch tv. Place has really gone down bad since new manager came. I stay here regularly on business. Manager berated employees in front of customers. Went from complimentary evening meal to cheese and crackers. If you get a downstairs room, I... More 

Helpful?
Thank Roadhustler
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A stay at the Chase Suites includes a daily upgraded breakfast buffet, complimentary daily newspaper, valet dry cleaning service, and a complimentary social hour Monday through Thursday. Daily maid service with kitchen clean up, 24-hour message service, grocery-shopping service, hi-speed internet and cable television are also included. Area Attractions Our hotel’s location is in the heart of Baton Rouge and is close to many restaurants, shopping centers, and local businesses. Barnes & Noble bookstore and United Artist Theater are two blocks away as well as Citi Place Shopping Center. Just some of the restaurants within walking distance are Ruby Tuesday’s, Mansur’s, Macaroni Grill, Sullivan’s, Koto Japanese Restaurant, On The Border, Starbuck’s Coffee, Jason’s Deli, and many more. ... more   less 

Additional Information about Chase Suite Hotel

Address: 5522 Corporate Blvd., Baton Rouge, LA 70808
Location: United States > Louisiana > Baton Rouge
Price Range: $131 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel 3*
Number of rooms: 80
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Also Known As:
Chase Hotel Baton Rouge
Chase Suite Baton Rouge
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Questions & Answers

Here's what travelers have asked, with answers from Chase Suite Hotel staff and other travelers.
4 questions
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San Antonio, Texas
10 months ago
over a year ago

See all questions (4)

Questions? Get answers from Chase Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to a different hotel”
 of 5 bubbles brendapS2974KW, 1 week ago | Read review
“Choose a different hotel!!”
 of 5 bubbles 731robs, Oct 12, 2016 | Read review
“If you have to stay, definitely ask for an upstairs room. The lesser of some evils.”
 of 5 bubbles dms554, Jun 6, 2016 | Read review
“Get a room on the second floor”
 of 5 bubbles trickydnc, May 3, 2016 | Read review
“Get a room at another property.”
 of 5 bubbles chellebr, Apr 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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