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Crowne Plaza Hotel Executive Center Baton Rouge

CrownePlaza.com$117*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Crowne Plaza Hotel Executive Center Baton Rouge
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321 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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Houma, Louisiana
Reviewed 1 week ago

This was my second time staying at this hotel for a convention, things have changed somewhat since the last time we stayed here. The waiter staff is way understaffed both in the restaurant and in their banquet hall. Tried the day we got here for a late check out and they told me to call on the day I needed...

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Helpful?
Thank knightforet
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you for taking the time to leave us your review. We apologize for the poor dining services you experienced and we appreciate your feedback. We hope to welcome you to a better third stay in the future. Safe travels!

HOTEL’S FAVORITE REVIEW
Reviewed October 14, 2016 via mobile

Stayed here for the recent bodybuilding competition, you would never know it was booked to capacity. The lobby, lounge, and bar were so spacious and welcoming. Decor and comfort of the hotel and rooms was top notch. Gift shop is really extensive and reasonable for a hotel! Our stay was wonderful, staff went out of their way to be accommodating....

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Helpful?
1Thank Jbeauvil78
About Hotel's Favorite Review
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Jbeauvil78, Thank you for your wonderful review of the Crowne Plaza Baton Rouge. We're delighted to hear about your positive service, location and overall hotel stay with us. We will pass along your praises to the rest of the Crowne Plaza team and hope to welcome you back again soon. Thank you, Guest Service

Byram, Mississippi
Reviewed 1 week ago via mobile

The hotel is older and the decor is a bit dated for my taste. The staff was nice and helpful. The gym is great. The a.c. unit in the room is really loud like an airplane making sleeping soundly a challenge.

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Helpful?
Thank dth9230
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear dth9230, Thank you for taking the time to leave us your review. We apologize for the issues you mentioned and appreciate the feedback. We hope to have the opportunity to welcome you again to a better night stay in the future. Thank you, Guest Service

Bossier City, Louisiana
Reviewed 3 weeks ago via mobile

This is not our first Crown Plaza we have stayed at. We came here on business. Very convenient to the freeway. If you are not used to noises of the freeway then you may want to rethink coming here. (Not the hotel's fault) They were friendly and nice. My only complaint is if check out is 11:00, then why is...

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Helpful?
Thank Sherry R
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Sherry, Thank you for taking the time to leave us a review of your recent stay at the Crowne Plaza Baton Rouge. We're happy to hear you had a pleasant stay with us and we appreciate your detailed feedback. We hope to have the opportunity to welcome you again soon. Thank you, Guest Service

New York City, New York
Reviewed 4 weeks ago via mobile

When I arrived I waited at the front desk behind someone and the front desk staff never even acknowledged that I was standing there or waiting as they helped the other customer. Eye contact and acknowledging your customers that have been waiting for a while should be the number one customer service behavior taught to the staff. The check in...

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Helpful?
Thank Magicdeb
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear MagicDeb, Thank you for taking the time to leave us your review. We apologize for the comments you mentioned and will pass along your feedback to our management team to review. We appreciate all the feedback we receive, as we're always looking for ways to improve our facilities and services. We hope to have the opportunity to welcome you...

Boston, Massachusetts
Reviewed 4 weeks ago

Nice pool area. Forget the espresso drinks at the coffee stand. What they sell as a latte is lukewarm milky coffee. Starbucks is worth the short walk. The front desk staff was nice but the invoice at the end of the stay was incorrect. The room was dated. The bathroom floor was dirty iin corners and the room had paint...

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Helpful?
Thank CarolineMcMuffin
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Caroline, Thank you for taking the time to leave us your feedback. We apologize for the issues you mentioned and will pass along your comments to our management team to review. We appreciate all the feedback we receive, as we're always looking for ways to improve our facilities and services. We hope to have the opportunity to welcome you...

Louisiana
Reviewed 4 weeks ago via mobile

Clean rooms & friendly staff particularly the male worker at the omelet station. Space for small business conventions. Room was not ready on arrival for many of us but were compensated with friendly service & free drinks. Air stopped working in our room but staff immediately fixed it. Recommend the concierge floor for complimentary breakfast and evening drinks & hors...

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Helpful?
Thank Julie G
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Julie G, Thank you for taking the time to leave us your review. We're happy to hear you got a very restful stay! We are also happy that you enjoyed the executive floor as well as our service. We hope to see you again soon. Safe travels!

Covington, Louisiana
Reviewed April 10, 2017

The rooms were clean and very nice. The bed was so comfortable and the bathroom was spacious. We were there for a Saturday night and Sunday morning they have a buffet brunch. Very nice. We will go back.

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Helpful?
Thank caroled470
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear caroled470, Thank you for your superb review of the Crowne Plaza Baton Rouge. We're glad to hear what a fantastic stay you had with us, especially regarding our rooms and Sunday Brunch. We look forward to welcoming you back again in the near future. Safe travels, Guest Service

Natchitoches, Louisiana
Reviewed April 7, 2017

Stayed a few nights for a conference hosted at hotel. I was shocked that breakfast was not included with stay, but was offered at a discounted rate of $9.50. That seems high for breakfast, especially considering it was a 'discounted rate'. The gym was excellent because the cardio, free weights, and weigh machines were truly gym quality. Gym was clean,...

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Helpful?
Thank RLiles
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Thank you for your recent review of the Crowne Plaza Baton Rouge. We appreciate all your feedback and will pass along your comments to the management team. We hope to welcome you back on many more occasions. Thank you, Guest Service

Lafayette, Louisiana
Reviewed March 28, 2017 via mobile

Called to make a reservation and no one ever answered the reservation line. Before I was transferred, the receptionist was asking someone "Why you didn't bring me something to eat?" I waited several days before calling back. Before checking in, because there was a line, I went to buy something in the gift shop. One of the employees asked the...

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Helpful?
Thank 132mollyw
hotelstaff1234, Guest Relations Manager at Crowne Plaza Hotel Executive Center Baton Rouge, responded to this review

Dear Molly, Thank you for taking the time to leave us your review of the Crowne Plaza Baton Rouge. We appreciate your feedback and apologize for the poor service you encountered. We take great pride in our service and are very disappointed to hear that you experienced anything other than wonderful. We will pass along your comments to upper management...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Executive Center Baton Rouge (formerly Holiday Inn Select) Enjoy the premier hotel location in the Baton Rouge area. Situated with direct access to I-10 at College Dr. & Constitution Ave., the hotel is conveniently located to shopping, dining, local attractions & corporate headquarters. Business travelers appreciate the hotel s proximity of the Crowne Plaza Executive Center Baton Rouge to Shell Oil, Exxon Mobil, Shaw Group, & Dow Chemical. The hotel is also within minutes of several renowned medical facilities such as Mary Byrd Perkins Center, Our Lady of the Lake Hospital, Baton Rouge General, Pennington Biomedical Research Center & Ochsner Health System. The River Center is a 10 minute drive from the hotel. Leisure guests will find the Crowne Plaza Executive Center Baton Rouge the perfect base for exploring local attractions such as Louisiana State University (LSU), USS Kidd, Southern University (SU), the Blue Bayou Waterpark & Dixie L&in . Shoppers will love visiting The Mall of Louisiana, Perkins Rowe, Tanger Outlets, & Towne Center. A day trip to New Orleans French Quarter entertainment is a quick trip down I-10. The hotel features a business center, free wireless Internet, a 24 hour health club, restaurant, lounge, & gift shop. The plaza level offers a private lounge & concierge service. Relax in our tropical outdoor pool. ... more   less 

Additional Information about Crowne Plaza Hotel Executive Center Baton Rouge

Address: 4728 Constitution Ave, Baton Rouge, LA 70808-3206
Location: United States > Louisiana > Baton Rouge
Price Range: $116 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Executive Center Baton Rouge 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Crowne Plaza Baton Rouge
Baton Rouge Holiday Inn
Hotel Style:
#24 Business Hotel in Baton Rouge
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Executive Center Baton Rouge staff and other travelers.
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Questions? Get answers from Crowne Plaza Hotel Executive Center Baton Rouge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want quite request a room away from the pool.”
RLiles, Apr 7, 2017 | Read review
“Don't stay here”
ruthdToronto, Nov 7, 2016 | Read review
“Check your room when you first get there to make sure everything works properly.”
751julies, Sep 15, 2016 | Read review
“If you do stay, stay on the Concierge 5th Floor”
Ted-Christy, Sep 13, 2016 | Read review
“Higher floors are more quiet.”
MommaGiiGii, Jul 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
CrownePlaza.com
$117* /night
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Prices are for 1 room, 2 adults
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