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La Quinta Inn Baton Rouge University Area

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La Quinta Inn Baton Rouge University Area
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280 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Reviewed 3 days ago NEWvia mobile

This Inn looks nothing like the picture. The exterior run down and the reception area is no different. To get to my room, I had to drive through the dark parking area, which concerned me, a female traveling solo. My room smelled of smoke, even though it was supposed to be a non smoking room and the walls could use...

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Helpful?
Thank shmitch2
Lanny F, General Manager at La Quinta Inn Baton Rouge University Area, responded to this review

Dear valued guest. Thank you for your review. I have shared your comments with my cleaning staff, but I would really like to see your photos. Thanks again. Lanny F.

Baton Rouge, United States
Reviewed 1 week ago

Horrible. Room wasn't clean when arrive. I was gone the next day until 9pm and room wasn't cleaned. Manager James very rude. Front desk was rude also. Breakfast was another issue. frozen waffles instead of making them yourself.

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Helpful?
Thank tracyt901
Lanny F, General Manager at La Quinta Inn Baton Rouge University Area, responded to this review

Dear valued guest. First let me apologize for your experience. I take pride in my hotel, and when things do not go well for my guest I take it very personally. I have shared your comments with my staff. James is not a manager, he is a front desk associate who in all likelihood will be out of a job...

Slidell, United States
Reviewed 2 weeks ago

It is a nice hotel on regular nights. The breakfast was disappointing. Due to a football game the price almost tripled for our 2nd night. It was definitely not worth the price we paid. The room was clean and adequate and is our usual place to stay for our professional convention.

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Helpful?
Thank Pam H
Lanny F, General Manager at La Quinta Inn Baton Rouge University Area, responded to this review

Dear Valued guest. Thank you for your review. I apologize if you thought the rate was high, but we were the lowest priced hotel located as close to LSU as we are. I hope you continue to stay with us in the future. We value all comments since that is the only way one can improve. Thanks again. Lanny F.

Greenbrier, Arkansas
Reviewed November 3, 2016 via mobile

This hotel should truly be ranked 0 stars and nobody should ever visit our stuart here. I am a big man who carries a concealed firearm and even I didn't know if I was going to make it from my truck to my room alive. The property is filthy and crawling with thugs. Do not stay here under any circumstance.

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Helpful?
Thank gaige1212
Lanny F, General Manager at La Quinta Inn Baton Rouge University Area, responded to this review

Dear valued guest. Thank you for your review. I hope we have another opportunity to serve your lodging needs again soon. Thanks again. Lanny F

conroe, United States
Reviewed October 27, 2016

Obviously the staff is not trained in customer service. Being told "it's not my problem" is in fact a problem. I have been traveling for work for 12 years, I have even stayed at this particular hotel before several years ago. This is the worst service I've had EVER.

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Helpful?
Thank Joe W
Lanny F, General Manager at La Quinta Inn Baton Rouge University Area, responded to this review

Dear Joe. Thank you for your review. When we spoke earlier today, I thought I made it clear how unacceptable it is for anyone on my staff to give anything less than an impeccable guest experience. As I said earlier today, I am looking forward to your next stay to apologize to you personally. Thanks again. Lanny F

A TripAdvisor Member
1 review
Reviewed October 19, 2016

Property is in need of repairs. Not a decent breakfast. Employees forgot to provide towels on two different days. Observed plumbing problems and toiler was designed for potty training because it is so low to the floor.

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Helpful?
Thank A TripAdvisor Member
Lanny F, General Manager at La Quinta Inn Baton Rouge University Area, responded to this review

Dear valued guest. Thank you for your review. We are acutually upgrading many of our guest rooms. As to the height of the toilet, they are all standard height. The only rooms where they are higher are the ADA rooms. I'm not sure what plumbing problems you are referring to, but if you can call me at the hotel I...

opelika, United States
Reviewed October 19, 2016

Greatly overpriced for the quality of the room and service and for the advertised price on website. we've been a Gold Card member for some time but this was a disappointment to for the price. Hope you are not taking advantage of flood victims in Baton Rouge area

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Helpful?
Thank Lela L
Lanny F, General Manager at La Quinta Inn Baton Rouge University Area, responded to this review

Dear valued guest. Thank you for your review and question. First, let me say that our rates, like any hotel are based on availability. As to flood victims, as you may or may not know, during an SOE (state of emergency) a hotel is not able to raise rates. The rate must be no higher than the lowest rate we...

washington, dc
Reviewed October 18, 2016

Damp, smelly rooms with what looks like mold (black stains) on the ceilings and in the bathrooms. I was so disgusted by the room I was originally given, I immediately switched. The new room had less of the stains on the ceilings but it appeared that was due to a new coat of paint. The front desk staff tries to...

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Helpful?
Thank DCtotheBeach
Lanny F, General Manager at La Quinta Inn Baton Rouge University Area, responded to this review

Dear valued guest. I have reviewed your comments with my staff and will take the appropriate steps where necessary to correct any issues. We are in the process of upgrading many of our rooms, so we hope you try us again for your next hotel needs. Thank you for your review. Lanny F

Baton Rouge, United States
Reviewed October 11, 2016

First and foremost, the appearance of the rooms were way below my expectations! Upon arrival at 9pm on 10/7 I entered the room and the odor was overall disgusting, the carpet was stained in several areas, big black spots and brown spots. I had a room that had 2 full size beds, and the bed sheets were obviously NOT changed...

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Helpful?
Thank Christine P
Lanny F, General Manager at La Quinta Inn Baton Rouge University Area, responded to this review

Dear valued guest. Thank you for taking the time to let us know about your stay. I have discussed your commments in detail with all departments, based on all of the other avenues you used to comment, and will make any corrections that are necessary. Thank you again

Kansas City, Missouri
Reviewed October 1, 2016 via mobile

Overall dirty impression. Bed linens do seem clean but the condition of the room is dated/cheaply remodeled. Noise level is awful. We can hear the microwave beep in the room above us, people shuffle when walking by, etc. The lights work 1/2 the time, a/c unit works but smells awful & sounds terrible when turned on. Little things like soap...

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Helpful?
Thank wendy9113
Lanny F, General Manager at La Quinta Inn Baton Rouge University Area, responded to this review

Dear valued guest. Thank you for taking the time to write your review. I have read your comments to my staff, and will make any changes necessary. I'm not quite sure what you mean by the lights working 1/2 the time. I would like to hear more about that, so if you can call the property at your convenience and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn Baton Rouge University Area

Address: 2333 S Acadian Thruway, Baton Rouge, LA 70808-2304
Location: United States > Louisiana > Baton Rouge
Price Range: $77 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Baton Rouge University Area 2.5*
Number of rooms: 142
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Also Known As:
La Quinta Inn Baton Rouge Hotel Baton Rouge
Baton Rouge La Quinta
La Quinta Baton Rouge
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Questions & Answers

Questions? Get answers from La Quinta Inn Baton Rouge University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for first floor, no elevator.”
 of 5 bubbles 667cyns, Sep 8, 2016 | Read review
“Free Wifi but very weak signal.”
 of 5 bubbles Doodleebks, Aug 23, 2016 | Read review
“Upgrades/renovation, need updated a/c unit - good overall ”
 of 5 bubbles Whitesoxfan263, Aug 3, 2016 | Read review
“toward the back side away from the thruway traffic”
 of 5 bubbles 435allenm, Jun 25, 2016 | Read review
“Get one near the car so you don't have far to travel with luggage”
 of 5 bubbles lindagS2063VT, Jun 22, 2016 | Read review
5 of 5
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