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Embassy Suites by Hilton Baton Rouge

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725 Reviews from our TripAdvisor Community

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Showing 724: English reviews
Mandeville, Louisiana
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I'm here for a business meeting and my review is of the lobby and meeting rooms only as I did not stay in a room for this meeting. The lobby looks nice and the meeting room was pretty good also. It was well lit and the room was nice.

Helpful?
Thank Rancor418
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

Lobby and meeting rooms are just as important as our guest suites, so thank you for taking the time to share your feedback about them! I appreciate the kind words. Hope you'll choose us again next time you need to host any meetings. Best, Ed , General Manager More 

Panama City Beach, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I highly recommend you stay at the Embassy Suites in Baton Rouge, Louisiana. Professional staff, complimentary breakfast with eggs cooked to order and real food to include sausage and bacon. The hotel restaurant is great and they provide in suite service. The rooms are large and the lay out is terrific. Very nice and enjoyable! You will feel right at... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank M740SBrobertc
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

Thank you for this excellent recommendation! I appreciate your kind words and support. Hope to see you again next time you're in town. All the best, Ed , General Manager More 

New York City, New York
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Decent hotel for a short stay or business meeting. Not much around, you will need a car or taxi transportation. Average on the cleanliness side in the rooms and some updates are needed. Breakfast was good and happy hour cheap drinks. No recognition of Hilton status if you have one. Bad arrangements from front desk for airport transportation resulted me... More 

Helpful?
Thank 1109travel
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

Thanks for your honesty here. It sounds like there are some things we could be working on, so I appreciate you bringing them to my attention. My apologies for the mix-up with the airport as well. I hope you'd give us another shot if you find yourself in Baton Rouge again. All the best, Ed , General Manager More 

Birmingham, AL
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Embassy Suites and this was one of the worst experiences at a hotel I have ever had. I received a call from the hotel asking if I was still going to stay and let them know I would. Of course they failed to inform me that I-12 was closed and would be difficult for me... More 

Helpful?
Thank Shadow925
Ed B, Owner at Embassy Suites by Hilton Baton Rouge, responded to this review

Shadow925, I'm not sure what to tell you here except that we were devoting our resources to helping people rebuild our city, which as you know and saw, recently suffered an extreme natural disaster. People lost their homes (including 50+ of our employees who were staying here as well). We called to make sure you were still coming because most... More 

Travelers are raving about these Baton Rouge hotels

The Woodlands, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel room was in very poor condition. It had a musty odor. The toilet seat was disgusting, in need of replacement. The door handle on the bedroom door was broken. The shower handle was missing a part. There was a very obvious scum line on the tub. I am absolutely dissatisfied with the quality of the hotel room. It's... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sal T
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

I promise you that we take great pride in our rooms, Sal. We're going through a lot right now in this city, but that doesn't mean our service should suffer. I'll keep this feedback in mind and do my best to avoid it happening again in the future. Thank you for your candid comments. Best, Ed , General Manager More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Bad service, food and room. Have stay here before but notice service is very bad now the value is not there. It was very loud and floors were dirty wet in the hallway and food was bad. The lines for breakfast were long. You could not find a place to sit. I ask why the coffee was so bad but... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank T7171ZZjanel
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

Janel, I apologize that you didn't enjoy your stay with us. If you were here during the extreme flooding that just happened in Baton Rouge, then I hope you can understand that what you experienced isn't normal for us at all. But if it was before then, please know that I'll implement your feedback to the best of my ability.... More 

Powell, Texas, United States
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nicely remodeled hotel. Easy access to highway. Breakfast was great and evening reception was nice. The waitstaff in the breakfast area were very attentative. The pool looked very inviting. The only problem I had was after the first night of a 3 night stay my key card did not work and had to go back down to the lobby the... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Dorothy F
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

I apologize about your key, Dorothy, but thank you for acting so quickly so we could get you all settled in. And thank you so much for sharing your experience with us here! It's great to hear that your stay was fantastic. You're welcome back anytime you need a place in BR. Take care, Ed , General Manager More 

Alexandria, Louisiana
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very well kept. The staff does an excellent job and the service is always with a smile. Our room was clean and ready when we arrived. The breakfast was great. No wonder it's called world class! The breakfast servers go above and beyond to insure that everyone enjoys their breakfast experience. We did not make to the... More 

Helpful?
1 Thank Charmilla
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

Thank you so much for taking the time to leave us with such kind words, Charmilla. I'm happy to hear you enjoyed your stay from top to bottom. Hope you'll choose us again next time you need a place to stay in BR! Best wishes, Ed , General Manager More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed here previously and never had a problem with this hotel, but I was major disappointed this trip. Check in was easy, front desk was nice. I get up to my room (326) and it has this terrible musty smell to it, slightly sewer like. I saw a notice about them cleaning carpets so maybe... I open a drawer... More 

Helpful?
Thank Joanne W
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

I'm so sorry about this, Joanne. You're entitled to a clean, sparkling room, and we made a mistake. Thank you for bringing this to my attention, though, as I'll be following up with the team to make 100% sure that this never happens again. My apologies. As you know from staying with us before, this kind of thing isn't the... More 

Morgan City, La
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has a lot of potential. It could be beautiful. But housekeeping does a VERY poor job of keeping it cleaned. Hair everywhere in the bathroom and room. Dust falling off the headboard onto the pillows. Mold throughout the tub. The pool looked disgusting and some cover in the middle was floating off. I won't stay here again. The... More 

Helpful?
Thank JMK_MC
Ed B, Manager at Embassy Suites by Hilton Baton Rouge, responded to this review

I'm sorry to hear that your room wasn't in the condition it should've been. We can definitely work on that, and we will. Thanks for bringing this to my attention. I hope you can give us another chance next time you need a place to stay in BR. We can do much better than what you've described here. Take care,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a spacious home on the road in Louisiana's capital city at the Embassy Suites Baton Rouge hotel. We have completed a multi-million dollar renovation of all spaces in our hotel. We are centrally located for all that Baton Rouge has to offer. Wake up in a spacious bedroom and revitalize in an elegant bathroom in a two-room suite at Embassy Suites Baton Rouge. All suites offer two 32-inch TVs, a refrigerator, coffee maker and microwave for convenience. Modern cardio machines and weights in the fitness center combine with a pool to allow tailoring any exercise program. Or host any function, from a pre-meeting briefing for 16 to weddings or company seminars for 500. Enjoy a free cooked-to-order breakfast, savor Cajun specialties at Zydeco Bar & Grill, and join us every night at Evening Reception. We also offer a free shuttle to and from the airport! ... more   less 

Additional Information about Embassy Suites by Hilton Baton Rouge

Address: 4914 Constitution Ave, Baton Rouge, LA 70808-3327
Location: United States > Louisiana > Baton Rouge
Price Range: $121 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Baton Rouge 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Embassy Suites Baton Rouge
Baton Rouge Embassy Suites
Hotel Style:
#20 Business Hotel in Baton Rouge
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