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Richmond Inn & Suites Trademark Collection

Traveler (121)
Room & Suite (79)
Pool & Beach (5)
Certificate of Excellence

About

#12 of 82 hotels in Baton Rouge
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Richmond Inn & Suites, a 100% non-smoking hotel, is committed to providing the best in customer service and accommodations at an affordable rate. The pet-friendly hotel is situated near many businesses and area attractions - perfect for any traveler. Hotel guests are close to Louisiana State University, Baton Rouge corporations, Mall of Louisiana, and many other attractions. This Baton Rouge, Louisiana hotel offers thoughtfully-appointed guest rooms, featuring deluxe rooms and suites with full kitchens, each complete with free wireless high-speed Internet and cable satellite television with HBO(R) on flat screens. Guests will receive a complimentary hot buffet breakfast each morning upon waking. We offer The Advocate newspaper for a nominal fee available at the front desk. Additional amenities include an complimentary USA Today in the hotel lobby, outdoor swimming pool and hot tub, 24 Hr fitness center, 24 Hr business center and meeting facilities.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Green
Hotel links
Visit hotel website

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
46Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
724Reviews
2Q+A
88Room tips
Traveler rating
  • 404
  • 154
  • 67
  • 55
  • 45
Time of year
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Language
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Popular mentions
Every time our company comes to Baton Rouge, we stay at these suites. We are treated with the best service and would definitely recommend her service to everyone. Ms Rose is the sweetest person and has great customer service. Thank you for your hospitality!
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Thank you to Hannah at the front desk who took care of my request with a smile. Thank you to Ms. Rose at the bar who was a fabulous hostess with awesome restaurant choices. She runs the best happy hour in Baton Rouge! Thank you to the rest of the staff who made my stay most
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Response from 19068, General Manager at Richmond Inn & Suites Trademark Collection
Responded yesterday
Thank you for taking the time to share your feedback with us. We are very pleased that the staff was took great care of you especially Hannah and Rose. We will see you on our next trip.
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Has all the amenities. Very good location. Quiet rooms. Staff is very pleasant and professional. The complementary breakfast can’t be beat. Also the pool, jacuzzi, & gym are very clean easily accessible.
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Review collected in partnership with this hotel
Response from 19068, General Manager at Richmond Inn & Suites Trademark Collection
Responded 1 week ago
We are so very pleased that you took the time to share your feedback with us. We are glad you enjoyed all the amenities that the hotel offers.
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Checked in, and found gross booger/blood clot on blanket. I called the front desk and asked it to be replaced. Came back to a made bed with the same nasty booger on bed. I took the blanket off and took it to the front desk and asked if I could get a clean blanket. The lady there
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Response from 19068, General Manager at Richmond Inn & Suites Trademark Collection
Responded 1 week ago
Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you taking the time to speak with me about your stay. Please rest assured that the appropriate measures have taken to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Trudi Veals General Manager Richmond Inn & Suites trudi.veals@smchotels.com 225-924-6500
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This place is horrible. Roaches in the room, hair all over the sheets, a moldy smell right when you walk in, burned out light bulbs in the bathroom, no towels in bathroom. Would not recommend or stay here again. Manager didnt have time to talk to me about these problems. BEWARE
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Response from 19068, General Manager at Richmond Inn & Suites Trademark Collection
Responded 3 weeks ago
Thank you for taking the time to tell us about your experience at Richmond Inn & Suites, Trademark Collection by Wyndham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I would love to speak with you about your stay. Please contact me directly. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at The Trademark Hotel Collection, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Trudi Veals General Manager Richmond Inn & Suites trudi.veals@smchotels.com 225-924-6500
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PRICE RANGE
$95 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus richmond hotel baton rougebest western plus richmond inn and suitesbest western richmond hotelbest western baton rougebaton rouge best western
FORMERLY KNOWN AS
Best Western Plus Richmond Inn & Suites-Baton Rouge
LOCATION
United StatesLouisianaBaton Rouge
NUMBER OF ROOMS
141
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