We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
No ice, no vending machines, food left in the freezer and cabinets from the last person that stayed there. Remote no batteries, the bath tub /shower had someone else hair in it.
Was not clean at all. AwfulMore
Thank Cleta W
Response from 00esa, General Manager at Extended Stay America - Baton Rouge - CitiplaceResponded May 18, 2017
Cleta, I know that a fresh, clean hotel sets the tone for a wonderful stay, and I regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and I am concerned that this did not occur. As...More
The good news: the staff was very friendly and inviting.
The bad news: our room was filthy. We had to wipe down the tub surround and the easy chair with wet towels. And they were filthy by the time we finished.
There was dried on...More
I stayed here when I visited Baton Rouge for the weekend and O my God! I was so pleased with everything. From the moment I stepped in the door til I checked out. I was a little early and thought I'd have to go to...More
I have been at this property now because i'm in due the flood..... i am here working to help put these people back in there home. however been in the citiplace location baton rough for 4 months..... no staff, room have not been clean by...More
1 Thank Lamark T
Response from Manager_11525, Manager at Extended Stay America - Baton Rouge - CitiplaceResponded March 9, 2017
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were unhappy with our team and the service provided. To...More
Staff just doesn't seem to care about guest/customers. I was "accidentally" hung up on when I called to ask about non-existent housekeeping services. After I called, the policy (housekeeping once a week) was partially explained to me. I was never told I could "upgrade" to...More
Response from Manager_11525, Manager at Extended Stay America - Baton Rouge - CitiplaceResponded February 28, 2017
I appreciate you bringing your experience to our attention. It upsets me to hear about the conditions at our hotel and housekeeping wasn't explained at check-in. I am truly sorry for your experience. Your comments were reviewed by the staff, and we will work diligently...More
$73 - $132 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Extended Stay, TripOnline SA, Travelocity, Hotwire, Cancelon and Cheap Tickets so you can book your Extended Stay America - Baton Rouge - Citiplace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.