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TownePlace Suites Baton Rouge South

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91 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Baton Rouge South
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Showing 90: English reviews
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 13, 2016 via mobile

Booked this on Priceline. I was trying to avoid this hotel due to mixed reviews. I booked a 3-star. This hotel was previously a 2.5 star but I guess they upgraded it. The stairwell smelled. There was a spider in my bed and a daddy long legs in the sink. No battery cover on the remote control. Bed wasn't particularly... More 

Helpful?
Thank Greg B
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing you recent stay experience with us. I have shared your feedback with my management team and staff to better improve our hotel conditions and guest experience. We will continue to work hard as a team to better the hotel standards and service. Hope to see you again in the future to experience a more enjoyable stay... More 

Baton Rouge, Louisiana
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed February 22, 2016

We should have paid better attention to the negative reviews. But we're easy going and figured this place would probably be okay because some of the reviews were really positive. Huge Mistake! This hotel is horribly run down and dirty. It's actually the grossest place in America I've ever stayed at. Be prepared to be skeeved out by grime and... More 

Helpful?
Thank thezaz
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing your stay experience with us! I will definitely share your feedback with my hotel and management staff. We will use your comments and suggestions as a training tool to better serve our guest and to increase our hotel standards. We will surly look into all issues mention and correct them immediately. Thank you for your business... More 

Washington DC
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 21, 2016

Over all the property is in a quiet neighborhood and is average in all respects. The breakfast area is very small and cramped but this is to be expected at an extended stay hotel with a full kitchen. The main problem was the noise. Three large trucks with refrigeration systems were parked under my room and the refrigeration system engines... More 

Helpful?
Thank ETJ36
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for taking the time to express your recent concerns at the Towneplace Suites by Marriott. We do understand how important it is to get a good nights rest while staying in a hotel. My team and apologize that your nights rest was interrupted by others. I have informed our front desk team on better ways to handle this... More 

Level Contributor
1 review
1 of 5 stars Reviewed November 12, 2015

Where to start? How about the basics, as in the room itself. The room has visible water damage repairs on the ceiling, badly plastered over holes in the wall, a window so filthy it looks like it's foggy outside with a huge (maybe 6"?) bubble from water damage around the inside of the windowsill. Just outside the windowsill there is... More 

Helpful?
Thank Catherine A
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing your stay experience with us. We are working hard to maintain the things mention to better serve you and other guests. We as a team have corrected the issues mention and are continuing to improve the hotels standards and service. We truly thank you for your honesty and business. We hope that you will give us... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 16, 2015 via mobile

So this wasn't the best stay, but it served the primary function. I didn't book and pay directly through Marriott, however the company I used billed me then the Marriott double billed me while there. I called to correct it, but so far only 1 of the charges have been removed. We certainly appreciated the hotel being tucked away and... More 

Helpful?
Thank Anthony K
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

I want to first thank you for choosing to stay with us at the Towneplace Suites Baton Rouge during your travels. It seems that we have fallen short of your expectations to the Marriott brand by not providing you with the standards as a guest you enjoy which are clean rooms, great service and a enjoyable stay. I have shared... More 

Mississippi
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 3, 2015 via mobile

A co-worker and I recently stayed at this hotel for a conference that we were attending in downtown BR. The drive to the conference was only about a 10 minute drive. The location is about 1/4 mile from the Mall of Louisiana (and other stores/shopping venues), directly across the street from the hospital and in close proximity to several restaurants.... More 

Helpful?
Thank kimrj2
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

I want to thank you for choosing the Towneplace Suites by Marriott when traveling to the Baton Rouge area; it was a pleasure having you as our guest. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. I have... More 

Saint Charles, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 31, 2015 via mobile

I picked this hotel to stay because of its location to the business where I worked. If you like to take walks the hospital grounds (located just across the street from the hotel) have a walking trail which is very convenient. The hotel itself is quiet, and the room was comfortable. Housekeeping could have provided a tube of shampoo after... More 

Helpful?
Thank Gary M
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for choosing to stay with us when in the Baton Rouge area. My staff and I truly enjoy reading guest comments and concerns to help us better improve the hotel standards and service. I will discuss the issues mention with my staff to assure that all are corrected. Thank you and hope to have you stay with us... More 

Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 27, 2015 via mobile

We stayed here while moving in family to the area. It was a quiet place to sleep with a quick breakfast which was included. Our room was clean, air was cool, and it had everything we needed. I would stay here again when visiting the area. Nothing fancy, but it worked for us.

Helpful?
Thank Barbara S
Greensboro, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 9, 2015

On arrival the hotel lobby was very hot. I asked was the air broken in the rooms as well. I was told the air in the room worked. It did work in the room. The room was not properly cleaned. Hair in the bathroom, on the tub and in the sink. The pots were dirty with food crumbs and cooked... More 

Helpful?
Thank Maude S
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing your stay experience with us. My staff and I deeply apologize for the experience that you encountered while at our Towneplace Baton Rouge, La. I have addressed your concerns to my staff and corrected the issues moving forward. Thank you for your business and I hope that you will stay again for a more enjoyable experience.... More 

Southlake, Texas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 8, 2015 via mobile

Seemed as if they were in middle of revamping rooms as wires were hanging from ceiling where a light or fan would be and wires were stripped together near ac for Internet. Everything else was average... Breakfast, reception, cleanliness... All average

Helpful?
Thank Jeffrey T
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Your feedback is very important to my staff and I so that we may correct any issues that we can. I have shared your response to my hotel Management team to address the issues mention. Thank you for your business and we hope to have you return to experience a more pleasant stay with us. Thank you Management and Staff More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Baton Rouge South

Address: 8735 Summa Ave, Baton Rouge, LA 70809-3723
Location: United States > Louisiana > Baton Rouge
Price Range: $81 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Baton Rouge South 3*
Number of rooms: 90
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Also Known As:
Towneplace Suites Baton Rouge South Hotel Baton Rouge
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