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Courtyard by Marriott Baton Rouge Downtown

Traveler (15)
Room & Suite (17)
Dining (8)

About

#31 of 84 hotels in Baton Rouge
Location
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Value
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Parking
Free internet
Paid wifi
Internet
Bar / lounge
Non-smoking hotel
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Non-smoking rooms
Air conditioning
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Special Offer:2K Every day at Courtyard
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29Reviews
2Q+A
5Room tips
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Popular mentions
The commitment to service was great from check in to check out. My hand was hurt and I was having trouble with my bags. I was really impressed when I was checking out the manager helped me load my luggage.
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Response from HotelManager22, Manager at Courtyard by Marriott Baton Rouge Downtown
Responded May 28, 2019
CuriousTraveler3, I am glad that you enjoyed your stay with us. It was a pleasure having you here. We will see you next year, if not sooner. Thank you for staying with us,
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The hotel is at a great location and building is recently remodeled. Plenty of restaurants and other things to do within walking distance and easy to get on freeway. The staff was very friendly and eager to help.
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Response from HotelManager22, Manager at Courtyard by Marriott Baton Rouge Downtown
Responded May 19, 2019
spqris, I am glad that you enjoyed your stay with us. We look forward to seeing you again soon. Thank you for staying with us,
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After 2-night stay, found location useful in the middle of downtown. Room pretty comfortable if fairly minimalist and soundproofing above average. But the staff needs better training. Required valet parking (there is no offered self parking) expensive ($27.99/night incl tax) and you must call at least 10-15 minutes ahead to retrieve. Breakfast served in lobby “Bistro” area way overpriced and staff member taking order heard “eggs over hard, yolks broken” and they came out “sunny side up.” (Go to the attached Starbucks instead, warm breakfast sandwiches at half the price of a Bistro egg and bacon breakfast. Or walk a block to Watermark hotel for a memorably good breakfast or dinner at its attractive restaurant, The Gregory.) Housekeepers after first night removed from the room all coffee cups and all glasses except one. When front desk alerted, they brought plastic cups, no coffee cups. So jury-rigged the one glass for angled use in the room coffeemaker since plastic cups would melt from the hot coffee. By the way, this was my second time recently to use what must be the new “Marriott Issue” room coffee maker. If a Keurig coffee maker rates a 9 or 10 this no-name model rates a 2 or 3. Needlessly cheap. With some better staff training this hotel may improve and I hope so. But for now, stay mainly for the location.
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Response from HotelManager22, Manager at Courtyard by Marriott Baton Rouge Downtown
Responded May 13, 2019
RedRiverLawyer, I am sorry that your experience was not great with us. This is not typical of a stay at the Courtyard. We pride ourselves on providing a great experience for every guest that we have. I will be sure to do some retraining with the staff to insure that your experience is not repeated. Thank you for your feedback,
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I really enjoyed visiting the Courtyard. It’s a great location where you can walk to pretty much anywhere downtown. The rooms are nice and clean with great views of downtown and the river. I highly recommend this hotel.
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Response from HotelManager22, Manager at Courtyard by Marriott Baton Rouge Downtown
Responded Apr 19, 2019
Scbelle15, I am glad that you enjoyed your stay with us. We look forward to seeing you again on your next visit.
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Stayed here recently for the Third Street Songwriters Festival. This hotel is right on Third Street so very convenient. Super easy check in. Staff was always very pleasant and helpful-particularly Ashley. Our room on the 8th floor had a nice balcony where we could sit and view the Missisippi River. Beds were very comfortable. This has to be a relatively new hotel. Recommend.
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Response from HotelManager22, Manager at Courtyard by Marriott Baton Rouge Downtown
Responded Apr 10, 2019
estreetfan2, I am glad that you enjoyed your stay with us. We had a great time at the Songwriter's Festival as well. We appreciate you taking the time to let us know about your stay with us. Andrew S.
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PRICE RANGE
$113 - $200 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaBaton Rouge
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