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Holiday Inn Express Hotel & Suites Baton Rouge East

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Traveler (35)
Room & Suite (33)
Dining (10)
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Overview
  • Excellent46%
  • Very good26%
  • Average14%
  • Poor6%
  • Terrible8%
Travelers talk about
“tj ribs”(6 reviews)
“hotel sits”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Baton Rouge East
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Offers from Holiday Inn Express Hotel & Suites Baton Rouge East
Special Offer: Book Direct and Save
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Reviews (135)
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134 results
Traveler rating
60
36
19
8
11
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Time of year
LanguageEnglish
60
36
19
8
11
Show reviews that mention
All reviewstj ribshotel sitsgreat place to stayroom was cleanthe breakfast areaquiet areaoutdoor poolseparate bedroomstar hotelbusiness tripwonderful hotelfront desk agentwould stay here againlocation is greatyogurteasy accessstaff was friendly
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1 - 5 of 134 reviews
Reviewed April 27, 2018

Booked my company, i was there for days. Bad smell on the corridors, food is not good enough as other Holiday Inn Express hotels. Rusty elevators, walls and signs. Staff was really nice, but unfortunately, you could tell that is a lack of management.

Thank nanoag
Hotel's Favorite
A TripAdvisor Member
2
Reviewed April 11, 2018 via mobile

I just want to shout out to Robin at the check out desk! My sister and I left our dresses hanging in the closet our room. We called and spoke to her and she found them and boxed them up and had them ready when...More

Thank A TripAdvisor Member
Response from Marian C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded April 12, 2018

Thank You so much for your kind review! It's our pleasure to serve you and we are glad that our team has exhibited the quality of service we strive hard everyday to offer. I will most certainly pass this acknowledgement on to Ms. Robin and...More

Reviewed April 24, 2018

I stay at HIE many times throughout the year in my travels. This one is like all the others, friendly staff, nice room, good breakfast. But this room was clean and a very nice bed had its problems. The remote for the TV didn’t work,...More

Thank Mike H
Response from Marian C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded April 25, 2018

Dear Mike, Thank you for your candid review. We appreciate your business and it was our pleasure to serve you. All your concerns will be addressed and we truly apologize for not meeting your expectations on this visit. Our efforts to exceed our guest expectations...More

Reviewed April 23, 2018 via mobile

The Holiday Inn Express Baton Rouge South is a very nice, clean and well priced Hotel. The staff was friendly and helpful and there are two restaurants with in walking distance. I had some minor issues and the staff made sure that they were addressed...More

Thank justin s
Response from Marian C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded April 24, 2018

Thank you for kind review! It was our pleasure to serve you and we are delighted to hear that your stay was a pleasant one. Please stay with us again when visiting the area, we appreciate your business!!

Reviewed January 20, 2018

Recently diagnosed with a life-threatening disease, I reserved a suite at this hotel seeking an evening of comfort and relaxation, with an opportunity to stretch out and reflect upon the difficult road ahead. Unfortunately, that evening never happened. Quite the opposite. A phone call to...More

1  Thank StCharlesLA
Response from Marian C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded January 24, 2018

Dear Sir/Madam: First, let me extend to you our sincerest apologies for the quality of service your incurred during your recent stay with us. There were certainly many times that our service team could have responded in a more empathetic and responsive manner. We missed...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Hot Tub
Details
Price range
$86 - $161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Baton Rouge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$86 - $161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Baton Rouge
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (35)
Room & Suite (33)
Dining (10)
Pool & Beach (3)
Questions & Answers
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Codyhollins35
January 31, 2015|
Answer
Response from laurensyd | Reviewed this property |
I'm not sure if the executive suite has a jacuzzi tub. The king feature room does though
0
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Room Tips
"Pick other hotel"
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"I think all rooms are similar"
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"I always choose the top floor away from the elevators, real quiet and normally with decent views."
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"You can request a room upgrade at check-in, but you must book directly through the hotel's website for..."
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