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Holiday Inn Express Hotel & Suites Baton Rouge East

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Holiday Inn Express Hotel & Suites Baton Rouge East
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108 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Bethel, Connecticut
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice very good accommodation very nice customer service breakfast really good gravy and biscuit was my favorite. From Vasque very helpful rooms very clean ice machine wildcat parking lot very secure. Me my wife and my son we had great times and Gonzalez I hope to come back soon we stayed at the room 226

Helpful?
Thank Marco D
Hattiesburg, Mississippi
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 24, 2016

I work for a national chain and came to Baton Rouge to help out after the flooding. Hotel personal were very friendly and Elizabeth who is the sales manger is outstanding. She went above and beyond to help accommodate all of us that came down to help.

Helpful?
Thank powelldb1
HIEBatonRougeEast, In House Sales/Rooms Division Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear PowellDB1, Thank you so much for taking the time to submit you review and acknowledge our staff, including myself, for being very friendly and accommodating. We appreciate all of our guests and thank you for assisting us and our community in our time of need. We look forward to your next visit and hope you will continue to choose... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

Enjoyed our stay here. Breakfast staff did an awesome job everyday! The front desk staff were very helpful. Rooms were clean. Kind of hard to find though, as it is not right on the Main Street. I would stay here again. The parking lot is not the best as most spaces are a little farther away than I would like.

Helpful?
Thank I_teach_Kinders
HIEBatonRougeEast, Rooms Division Manager/In House Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear I_Teach_Kinders, Thank you for your 5 Star review of our property! We thank you for posting your feedback about enjoying your stay here with us. Thank you for recognizing our breakfast staff, as well as our front desk staff for doing an awesome job and being very helpful. We hope that you come back again to stay with us... More 

Madison, Mississippi
Level Contributor
2 reviews
1 of 5 stars Reviewed July 13, 2016

Room 416. Stayed there this week. A big roach came out at sunset scurrying across the floor. Killed it. Then another roach on the floor. Killed it. Then another roach ON THE WALL. Got that one, too. At that point I just had to leave my room for a bit. I never mentioned it to the front desk because there... More 

Helpful?
Thank James F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear James F, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am truly sorry to hear about the problems you encountered in your room notably with poor cleanliness. Rest... More 

1 review
1 of 5 stars Reviewed June 28, 2016

Our stay started with a long line at check in and only 1 person checking everyone in. The pool was closed because it was green. We then went to our room and found stains on three of the pillow cases. They made us bring them down to the front desk to exchange. upon changing them we found that the pillow... More 

Helpful?
Thank Kelly B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Kelly B, Thank you for taking the time to write a review about your experience. We're very sorry for the overall satisfaction you had from check-in, cleanliness, and room quality. We'd like to obtain additional information about your stay, and the opportunity to earn your business again. We have sent you a private message to further discuss your concerns.... More 

Lake Charles, Louisiana
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2016 via mobile

We've struggled over the years finding a decently priced hotel that is clean and not in the ghetto in Baton Rouge. This is our go to hotel for Baton Rouge Denham Springs area. This hotel is in a great location only minutes from the mall, 10-15 mins from Bass Pro and there's restaurants galore within minutes (view).

Helpful?
Thank groundskeeperllc
HIEBatonRougeEast, Rooms Divison Manager/In House Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Groundskeeperllc, We appreciate you taking the time to post your valued feedback about your stay here with us in Baton Rouge East. Thank you for acknowledging that you found our hotel to accommodate your needs with the cleanliness of our hotel and our location being close to shopping and restaurants. We hope we will be the place you call... More 

Columbus, GA
Level Contributor
114 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed June 15, 2016

This room needed general maintenance and upkeep. The elevator was nasty. In my room there was a huge stain in the middle of the floor. There were several places where the paint was missing and needed touching up. The handicapped shower came with a stool that would not stay attached to the tub, thus was unsafe and I couldn't use... More 

Helpful?
Thank eke_brown
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Eke_brown, Thank you so much for your review of your stay with us here in Baton Rouge East. Thank you for letting us know that there were areas of opportunity that affected your stay that we can improve upon. We do apologize that these items created a negative experience with us, but we will take your comments to the... More 

Dallas, Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 3, 2016 via mobile

Unfortunately, we booked our stay through Priceline but thought after reading the reviews we would be fine. For a 3 star hotel, I will try and keep my review within a 3 star expectation. Negatives: The hotel could definitely use a good cleaning. It just feels and looks dirty. The carpets either need to be cleaned or replaced as the... More 

Helpful?
Thank Brenda K
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Brenda K, Thank you for your feedback regarding your stay at Holiday Inn Express Hotel & Suites Baton Rouge East. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed sheet and air conditioning. However, we’re sorry we fell below your expectation regarding cleanliness and... More 

Austin
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 3, 2016

You could not ask for better than the service at this hotel. Our check in with Jonathan was easy, fast, and professional..and friendly! He is not afraid to smile and be personable! I also heard Elizabeth assist another couple and marveled at how helpful she was with them. The room was great, super quiet and overall comfortable and well furnished.... More 

Helpful?
Thank mesjournees
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Mesjournees, Thank you so much for taking the time to submit your valued feedback about your experiences while staying here with us. We are pleased that you found the service that we provided to be up to the expectations that we strive to uphold. We appreciate you acknowledging Jonathan and myself from the check in process being swift &... More 

Yorktown, VA, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 3, 2016

I arrived very late at night around 2:30 AM the Desk Clerk called me by name upon my arrival. He was waiting at the front door for me and basically handed me a key on my way by the front desk. A completely pain free check in process and was in my room in bed within 5 minutes from my... More 

Helpful?
Thank Paul C
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Paul C, We thank you so much for posting your feedback about your stay here with us. We appreciate you letting us know that your arrival was greeted by our front desk staff in a swift and timely manner. Thank you for letting us know that our breakfast staff were extraordinarily friendly and helpful. We are pleased that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites East Baton Rouge Is Near Three Airports premium amenities and an ideal location off I-10, just ten miles from the Baton Rouge Airport (BTR) and downtown Baton Rouge. Our hotel is an hour from the New Orleans Airport (MSY) and the Lafayette Airport (LFT).Your family can enjoy staying at our hotel in Baton Rouge because it offers quick access to area attractions such as the Louisiana State Capitol, LSU and SLU, riverboat casinos on the Mississippi and the USS Kidd. Nearby shopping spots include Tanger Outlets, the lively downtown district, just two miles from our hotel in East Baton Rouge.Business travelers looking for lodging in Baton Rouge, LA near the BTR Airport will love staying at our comfortable hotel, located near businesses like Tyco, Shaw Group and the Shell and ExxonMobil Oil Companies. Our Baton Rouge accommodations boast 1,500 square feet of flexible meeting space, a 24-hour business center and free high-speed, wireless Internet access, so you can conduct business while on the road.During your stay at our smoke free hotel in Baton Rouge, take advantage of the heated, outdoor pool and 24-hour fitness center. Plus, you can wake up to a delicious hot breakfast bar each morning. Book your reservation at our hotel today and see what it means to Stay Smart at the Baton Rouge Holiday Inn Express. We require a valid credit card at check in; you may pay cash at check out. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Baton Rouge East

Address: 10989 Siegen Holiday Cir, Baton Rouge, LA 70809-4303
Location: United States > Louisiana > Baton Rouge
Price Range: $128 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Baton Rouge East 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Baton Rouge East
Hotel Style:
#13 Family Hotel in Baton Rouge
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