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Holiday Inn Express Hotel & Suites Baton Rouge East

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Holiday Inn Express Hotel & Suites Baton Rouge East
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112 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Magnolia, Arkansas
Reviewed 1 week ago

Great hotel and location for the value. Rooms were very nice and large. The staff was very accommodating. It is very easy access in and out of hotel. There are many restaurants located near the hotel.

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Helpful?
Thank melissagp4401
Reviewed 2 weeks ago

I traveled from out of state to this hotel for a wedding. The morning of the wedding, we left the room for about an hour and a half for breakfast. We placed a do not disturb sign on the door. When we returned there was a housekeeper leaving our room. We asked why anyone was in our room when we...

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Helpful?
Thank Erin I
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Erin I, Thank you so much for your review of our hotel. Please accept our sincerest apology for the issues you had with the service you received and the item that went missing. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. We have sent...

New Orleans
Reviewed 2 weeks ago

If you've ever been curious about what a heard of water buffalo sound like, you could stay on one of the lower floors at the Holiday Inn Express. If you're a light sleeper and you've come to Baton Rouge for game day, prepare to sleep poorly. Breakfast is good enough, about what you'd expect from this type of hotel. The...

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Helpful?
Thank NOLA70115
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear NOLA70115, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you liked our breakfast and found our staff friendly...

Bethel, Connecticut
Reviewed August 31, 2016 via mobile

Very nice very good accommodation very nice customer service breakfast really good gravy and biscuit was my favorite. From Vasque very helpful rooms very clean ice machine wildcat parking lot very secure. Me my wife and my son we had great times and Gonzalez I hope to come back soon we stayed at the room 226

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Thank Marco D
Hattiesburg, Mississippi
Reviewed August 24, 2016

I work for a national chain and came to Baton Rouge to help out after the flooding. Hotel personal were very friendly and Elizabeth who is the sales manger is outstanding. She went above and beyond to help accommodate all of us that came down to help.

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Helpful?
Thank powelldb1
HIEBatonRougeEast, In House Sales/Rooms Division Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear PowellDB1, Thank you so much for taking the time to submit you review and acknowledge our staff, including myself, for being very friendly and accommodating. We appreciate all of our guests and thank you for assisting us and our community in our time of need. We look forward to your next visit and hope you will continue to choose...

Reviewed July 25, 2016 via mobile

Enjoyed our stay here. Breakfast staff did an awesome job everyday! The front desk staff were very helpful. Rooms were clean. Kind of hard to find though, as it is not right on the Main Street. I would stay here again. The parking lot is not the best as most spaces are a little farther away than I would like.

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Thank I_teach_Kinders
HIEBatonRougeEast, Rooms Division Manager/In House Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear I_Teach_Kinders, Thank you for your 5 Star review of our property! We thank you for posting your feedback about enjoying your stay here with us. Thank you for recognizing our breakfast staff, as well as our front desk staff for doing an awesome job and being very helpful. We hope that you come back again to stay with us...

Madison, Mississippi
Reviewed July 13, 2016

Room 416. Stayed there this week. A big roach came out at sunset scurrying across the floor. Killed it. Then another roach on the floor. Killed it. Then another roach ON THE WALL. Got that one, too. At that point I just had to leave my room for a bit. I never mentioned it to the front desk because there...

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Helpful?
Thank James F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear James F, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am truly sorry to hear about the problems you encountered in your room notably with poor cleanliness. Rest...

Reviewed June 28, 2016

Our stay started with a long line at check in and only 1 person checking everyone in. The pool was closed because it was green. We then went to our room and found stains on three of the pillow cases. They made us bring them down to the front desk to exchange. upon changing them we found that the pillow...

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Helpful?
Thank Kelly B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Kelly B, Thank you for taking the time to write a review about your experience. We're very sorry for the overall satisfaction you had from check-in, cleanliness, and room quality. We'd like to obtain additional information about your stay, and the opportunity to earn your business again. We have sent you a private message to further discuss your concerns....

Lake Charles, Louisiana
Reviewed June 25, 2016 via mobile

We've struggled over the years finding a decently priced hotel that is clean and not in the ghetto in Baton Rouge. This is our go to hotel for Baton Rouge Denham Springs area. This hotel is in a great location only minutes from the mall, 10-15 mins from Bass Pro and there's restaurants galore within minutes (view).

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Thank groundskeeperllc
HIEBatonRougeEast, Rooms Divison Manager/In House Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Groundskeeperllc, We appreciate you taking the time to post your valued feedback about your stay here with us in Baton Rouge East. Thank you for acknowledging that you found our hotel to accommodate your needs with the cleanliness of our hotel and our location being close to shopping and restaurants. We hope we will be the place you call...

Columbus, GA
Reviewed June 15, 2016

This room needed general maintenance and upkeep. The elevator was nasty. In my room there was a huge stain in the middle of the floor. There were several places where the paint was missing and needed touching up. The handicapped shower came with a stool that would not stay attached to the tub, thus was unsafe and I couldn't use...

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Helpful?
Thank eke_brown
HIEBatonRougeEast, Director of Sales at Holiday Inn Express Hotel & Suites Baton Rouge East, responded to this review

Dear Eke_brown, Thank you so much for your review of your stay with us here in Baton Rouge East. Thank you for letting us know that there were areas of opportunity that affected your stay that we can improve upon. We do apologize that these items created a negative experience with us, but we will take your comments to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express Hotel & Suites East Baton Rouge Is Near Three Airports premium amenities and an ideal location off I-10, just ten miles from the Baton Rouge Airport (BTR) and downtown Baton Rouge. Our hotel is an hour from the New Orleans Airport (MSY) and the Lafayette Airport (LFT).Your family can enjoy staying at our hotel in Baton Rouge because it offers quick access to area attractions such as the Louisiana State Capitol, LSU and SLU, riverboat casinos on the Mississippi and the USS Kidd. Nearby shopping spots include Tanger Outlets, the lively downtown district, just two miles from our hotel in East Baton Rouge.Business travelers looking for lodging in Baton Rouge, LA near the BTR Airport will love staying at our comfortable hotel, located near businesses like Tyco, Shaw Group and the Shell and ExxonMobil Oil Companies. Our Baton Rouge accommodations boast 1,500 square feet of flexible meeting space, a 24-hour business center and free high-speed, wireless Internet access, so you can conduct business while on the road.During your stay at our smoke free hotel in Baton Rouge, take advantage of the heated, outdoor pool and 24-hour fitness center. Plus, you can wake up to a delicious hot breakfast bar each morning. Book your reservation at our hotel today and see what it means to Stay Smart at the Baton Rouge Holiday Inn Express. We require a valid credit card at check in; you may pay cash at check out. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Baton Rouge East

Address: 10989 Siegen Holiday Cir, Baton Rouge, LA 70809-4303
Location: United States > Louisiana > Baton Rouge
Price Range: $128 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Baton Rouge East 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Baton Rouge East
Hotel Style:
#13 Family Hotel in Baton Rouge
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Baton Rouge East staff and other travelers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Baton Rouge East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bring roach spray.”
 of 5 bubbles 768JamesF768, Jul 13, 2016 | Read review
“Convenient to restaurants & a mall!”
 of 5 bubbles mozartgal, Apr 18, 2016 | Read review
“King Suite room 202 was located next to stairs which led directly to parking lot.”
 of 5 bubbles MoniqueL99, Oct 13, 2015 | Read review
“Ask for a top floor.”
 of 5 bubbles dannys232, Sep 28, 2015 | Read review
“The suite rooms are so nice because they offer a sitting area. I hate laying all over the bed because that is the only place the sit.”
 of 5 bubbles 155teresak, Sep 9, 2015 | Read review
5 of 5
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