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All reviewstj ribshotel sitsgreat place to stayoutdoor poolroom was spacious and cleanthe breakfast areaquiet areaseparate bedroomstar hotelwonderful hotelwould stay here againfront desk agentlocation is greatyogurteasy accessstaff was friendlyhooters
Recently diagnosed with a life-threatening disease, I reserved a suite at this hotel seeking an evening of comfort and relaxation, with an opportunity to stretch out and reflect upon the difficult road ahead. Unfortunately, that evening never happened. Quite the opposite.
A phone call to...More
Response from Marian C, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded January 24, 2018
First, let me extend to you our sincerest apologies for the quality of service your incurred during your recent stay with us. There were certainly many times that our service team could have responded in a more empathetic and responsive manner. We missed...More
The power went out in my area thanks to snow, so I used some reward points to stay warm...
Overall, I have to say that I had a real good experience! The ladies checking me in were great,Aaron was super courteous this morning and the...More
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Response from Charlie B, General Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded December 11, 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Express BATON ROUGE EAST. We are so glad to hear that you enjoyed your stay with us! We also love your loyalty to our brand as an IHG Elite...More
We stayed here for two nights while in Baton Rouge for business. The room was spacious and clean, the hotel was clean. Staff was helpful and friendly. Breakfast was typical but certainly adequate. Coffee maker in the room. I would stay here again. Location makes...More
This was our first stay at this fairly new hotel, being a HIG rewards member for many years we stay with their hotels whenever we travel. This hotel is located in a safe, quiet area of Baton Rouge with many restaurants within walking distance such...More
Nice hotel with a friendly staff. The rooms were spacious and very clean. I also liked the gym. It was the best I've seen in a hotel that wasn't considered a resort. The only complaint was the road coming into the hotel. It was busy...More