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BEST WESTERN North Inn & Suites

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2130 East Madison Avenue, Bastrop, LA 71220
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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

Stayed for 1 week and probably their highest-maintenance guest, but the staff was super-friendly and always gracious towards me. Whitney the manager did an outstanding job of making things right when there was confusion over my reservation. I was pleased to find an extremely spacious king suite (just like the photo) with kitchenette, refrigerator, granite countertops, modern interior, decent office... More 

Helpful?
Thank Trevor W
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Trevor W, I really appreciate you taking the time to give us a bit of feedback. While I didn't get to meet you personally, Whitnie did mention you (and she said nothing of you being high maintenance!). She explained about the mix up from the third party booking and how you were very understanding. On behalf of our entire... More 

SULPHUR, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I spend a LOT of time in The Bastrop area for work and I frequent this hotel. I have to say that it is a fantastic spot to catch a little rest and relaxation. The rooms are of good size and kept exceptionally clean, the beds are comfortable. The staff is extremely friendly especially the front desk crew. If your... More 

Helpful?
Thank Eric D
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Hello, Eric D Your review rocks! Thank you for taking the time to leave your feedback. Our staff speaks very highly of you and I am sure they always do all they can to ensure you have an awesome stay. Your feedback brought a smile to my face and I am thrilled to know that we are showing our guests... More 

Vinton, United States
Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent friendly place. Very helpful staff. Conveniently located right off main road. Price is very affordable. Breakfast is good and there is a variety of items. Every staff member acts with professionalism.

Review collected in partnership with this hotel

Helpful?
Thank Gloria R
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Gloria R, thanks for your review! My staff knows you very well and I am pleased that they are continuing to provide the best experiences they can for you and your family. As a very regular guests, your insight into our property and how we can improve, is greatly appreciated. We welcome all your feedback and we look forward to... More 

Bastrop, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay. Its time for the company to upgrade the rooms. I liked being able to enter the rooms on the inside. The parking area was clean no potholes. Pool nicely kept. The staff was excellent evening and morning. Will I stay again yes I will. I felt safe there I don't know if I felt that way... More 

Review collected in partnership with Best Western

Helpful?
Thank Barbara J
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

I appreciate your comments, Barbara J! We have worked hard to ensure that our property looks inviting. Our guest safety is very important to us. That is why we have all of our rooms on the inside and a key must be used to open all entrance doors except for the front door which we lock at 10 p.m. We... More 

Bastrop, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Overall experience was not horrible, but some areas could be worked on. It seemed like the A/C wasn't getting cold like we had it set on. The ironing board was old and falling apart. The carpet was stained. Some of the breakfast items were not that great. The worst part I think was the pool water tasting "salty". It really... More 

Review collected in partnership with Best Western

Helpful?
Thank Jessica B
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Jessica B, Thanks for your review of our property. You are right. There are a few areas and small details we are working to improve. Everything you mentioned is something that should have been addressed before any guest encountered an issue. I am truly sorry that you did not have the laid back and worry free stay that you... More 

Houston, Texas
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 1, 2016

We stayed here recently while attending a family reunion. The hotel is average from a Best Western standpoint. The room was clean and comfortable. Could use some upgrading. The breakfast was good, with eggs, sausage patty, waffles, and other goodies. Will stay here again.

Helpful?
Thank vs1houston
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

It was our pleasure to be your family's choice for lodging during your family gathering. We are a small property compared to many Best Westerns, so I completely understand that we seem basic next to those in bigger markets and the Plus and Premier Best Westerns. That being said, we strive to ensure that each guests has a wonderful experience... More 

Torrance, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2016

this is the best hotel for the Bastrop ,La. area. Everything was good, breakfast included. i would recommend this place if you need to stay in the Northeast Louisiana area.If you check out the area in north Louisiana you will find this one of the best, and reasonable.

Review collected in partnership with Best Western

Helpful?
Thank valjohnny
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Thanks for your valuable feedback, valjohnny! We are honored that you would recommend our property to others. Being called one of the best in North Louisiana and the best in Bastrop, is a compliment that warm my heart. I am pleased that we have made your stay with us a comfortable one and I do hope the we see you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 20, 2016 via mobile

We were in Bastrop la and we stayed at Best Western motel. The staff was very good and knowledgeable. The room we had on ground floor was amazing, comfortable beds and clean bathroom as well the room. The breakfast was excellent,we enjoyed this hotel. Wifi worked great. Outside landscaping was very nice. Overalls we enjoyed staying here. We will stay... More 

Helpful?
Thank Ramanbhai P
dipakpatel1, Front Office Manager at BEST WESTERN North Inn & Suites, responded to this review

Thank you for your recent review. We thank you for business and I am happy to know that we provided you with an exceptional stay. We hope we see you and your family again soon! More 

BENTONVILLE, United States
1 review
3 of 5 stars Reviewed May 18, 2016

My brother died and there were too many people to stay at the house, so some of us stayed in Best Western because it was close to our home. The room was economical and clean. However, we could not use our cell phones to stay in contact with our family members and no use of computer. The staff said the... More 

Review collected in partnership with Best Western

Helpful?
Thank Festus H
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

We send our condolences for you and you family. Thank you for your review. I am happy to hear that you enjoyed aspects of your stay especially during this I apologize for the lack of internet during your stay. Due to technical issues with our service provider, we were unable to provide our guests with the WiFi that we usually... More 

Hanover, United States
1 review
3 of 5 stars Reviewed May 14, 2016

We were told this is the best hotel in Bastrop, LA. We stayed at this BW several years ago. It is not as clean as we remembered. I didn't feel comfortable walking bare foot in the room. The breakfast was decent, but the eggs were a mystery to me. The staff were all friendly and helpful.

Review collected in partnership with Best Western

Helpful?
Thank William T
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear William T, I am happy that our staff was helpful and pleasant during your stay. I apologize for the cleanliness issues that you mentioned in your review. Since your stay we have replaced some of our housekeeping staff after several guests reviews and comments mentioned cleanliness as an issue. We are working closely with our new staff to ensure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

12 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about BEST WESTERN North Inn & Suites

Address: 2130 East Madison Avenue, Bastrop, LA 71220
Location: United States > Louisiana > Bastrop
Price Range: $76 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN North Inn & Suites 2.5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Bastrop
Bastrop Best Western
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