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BEST WESTERN Winchester Hotel

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362 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Hagersville, Canada
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

i booked through booking.com maybe not smart as better deals if you book through Best Western stay at best western so many nights then get a free one ..We were turned off BW few years back with bad stay that management would do nothing about ...Not here though but was afraid from past experience ...booking.com we kept getting more and... More 

Helpful?
Thank pattivandalen57
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review

Thank for taking the time to write a review. We apologize that you did not get your receipt. It was a mistake on our end and we will try to send one to you as soon as possible. I will make sure the windows are cleaned (if it hasn't already been taken care of) and will look into the issues... More 

Staunton, Virginia
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were moving and nothing was going as planned. They changed our reservation 3 times to accommodate our changes and did it cheerfully and without extra cost. Rooms flawless and breakfast buffet incomparable! Huge selection of hot and cold food of the highest quality, only the best!. I now live in the area and ALL my guests will stay here!

Helpful?
Thank Blakdogz
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review

Thank you for the positive review! Moving is stressful so we were happy to help in any way we could. Your compliments and recommendation are greatly appreciated. We will work hard to ensure that our service and product continue to improve. Thank you for being our guest. Sincerely, Gina Shah General Manager More 

Gordonsville, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We arrived very late at night with a reservation we made minutes before arrival. The night clerk was prompt and professional. Our room was quiet with a perfect temperature leading to an excellent night's sleep. Breakfast had an amazing selection of food choices. Top notch stay!

Review collected in partnership with Best Western

Helpful?
Thank Robert G
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and appreciate the compliments to our staff and facilities. We appreciate that you chose to share your experience with other travelers. It was an honor having you as our guest. Please, come back and see us again. Sincerely, Gina Shah... More 

Columbus, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Just average. Shower floor was either stained (plastic) or not clean. AC vent was terrible dirty. Towels were dusty. Room and service were very nice. Just a hotel in a smaller town and the room needed to be freshened up and checked prior to our arrival.

Review collected in partnership with Best Western

Helpful?
Thank Larry B
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review

Thank you for taking the time to write a review. We sincerely apologize for not exceeding your expectations. We strive to provide an exceptional experience for all of our guests and are sorry that this was not what you received. We will look into the cleanliness and maintenance issues that you encountered and will make sure it doesn't happen again.... More 

Indianapolis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Not bad for a one or two night stay. Appeared clean, breakfast was not terrible. You may have sit at a lean on the toilet because it so tight and the toilet paper roll is right in the way of the sitting area. It is TINY, a closet with a tub.

Review collected in partnership with Best Western

Helpful?
Thank Scott B
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review

Thank you for taking the time to write a review. We appreciate your business and are happy to hear that your overall experience was good. We do apologize if the bathroom wasn't to your liking. We have a couple of kitchenette rooms with larger bathrooms that we would be happy to let you look at the next time you are... More 

Saint Louis, Missouri
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed there on two separate occasions this summer while on business travel. The property is easily accessible from I 64 and convenient to restaurants and gas / convenience stores. It is nicely maintained - the parking lot looked like it had recently been re-blacktopped, the sidewalks were clean, the rooms updated, and fresh paint. It appears the owner(s) are diligent... More 

Helpful?
Thank 672matt20
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review

Thank you for taking the time to write a review. We are happy to hear that both of your stays were enjoyable and that you had a clean and comfortable experience. We appreciate your business and look forward to seeing you again. Sincerely, Gina Shah General Manager More 

Oklahoma City, OK, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay there, will stay there if I return to Winchester, KY. Would recommend this hotel to my friends or family. The only thing about this review, is you are asking for too many characters. the

Review collected in partnership with Best Western

Helpful?
Thank John C
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review

Thank you for taking the time to write a review. We are happy to hear that you enjoyed your stay and sincerely appreciate your recommending us to others. Thank you for being our guest while in Winchester. We look forward to seeing you again. Sincerely, Gina Shah General Manager More 

London, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2016

This hotel is excellent! Great friendly staff, clean rooms, and very well kept. A bit off 75 but well worth the short drive. Upon arrival the lady checking us went out of her way to make sure everything was good. There was an excellent breakfast for a Best Western.

Review collected in partnership with Best Western

Helpful?
1 Thank Dennis W
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review

Thank you for the awesome review! We are thrilled to hear that you had an excellent experience. We appreciate your compliments regarding our staff and the breakfast and hope that you will stay with us again the next time you are in the area. Thank you for being our guest. Sincerely, Gina Shah More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 13, 2016

The only complaint would be the air conditioners are in the room near the bathrooms and were making the carpet wet. The lady behind the counter may have been a bit leery of a bunch of motorcycle people not sure exactly what she said to one of our people. Anyway, the breakfast was awesome! Good place to rest!

Helpful?
Thank Renee B
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review

Thank you for taking the time to write a review. We are glad to hear that your overall experience was good. However, we do apologize for the issue with the A/C unit in your room and are sincerely sorry if anyone in your party was not treated with the utmost respect and courtesy that we pride ourselves on. It was... More 

1 review
5 of 5 stars Reviewed August 12, 2016 via mobile

Very clean and comfortable. The Staff and owner were very friendly and helpful. Wonderful, healthy breakfast. Convienent to major roads. Price was right. Can't be beat. We will be back when traveling through.

Helpful?
Thank Sherry S
Prop18018, General Manager at BEST WESTERN Winchester Hotel, responded to this review

Thank you for taking the time to write a review. We are happy that you had a clean and comfortable experience and were able to enjoy a healthy breakfast. We truly appreciate the kind compliments and look forward to seeing you again. Thank you for being our guest. Sincerely, Gina Shah General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about BEST WESTERN Winchester Hotel

Address: 1307 W Lexington Ave, Winchester, KY 40391-1128 (Formerly BEST WESTERN Country Squire)
Location: United States > Kentucky > Winchester
Price Range: $69 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Winchester Hotel 2.5*
Number of rooms: 46
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Also Known As:
Best Western Winchester
Winchester Best Western
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