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Comfort Inn

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Comfort Inn
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Fishers, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 12, 2015 via mobile

After using this property over the years I had already been doubting it. I was encouraged to see new branding and thought maybe this was a good sign. The bathroom electrical outlet did not work in the 1st room therefore we were moved to a second room. We had to switch to 2 beds due to occupancy, which was no... More 

Helpful?
Thank Jeff C
Pickerington, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 31, 2015

This was the worst experience I have ever had with customer service and staying with a hotel. I had a large group of individuals going to Kentucky for a bodybuilding show in October and booked rooms in August for the weekend. I called numerous times working with the manager and made a special call exactly one week before in order... More 

Helpful?
1 Thank Kendall H

Travelers are raving about these Winchester hotels

Dayton, Ohio
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 14, 2015

We enjoyed our stay at Comfort Inn. For the price we paid, the hotel exceeded my expectations. Our room was spacious, clean, and comfortable. We were in an ADA-accessible room with a large bathroom, shower seat, and roomy walkways throughout. The only drawback to our room is that the sink area was very small - it wasn't the long counter/vanity... More 

Helpful?
Thank negtivnanc
New Orleans, Louisiana
1 review
5 of 5 stars Reviewed September 11, 2015

great place. staff was very helpful and friendly Rooms were very clean This is a great place whether it be for family or business. We enjoyed our stay here. If we ever would return to Winchester and need a hotel, you can rest assured that this would be the place.

Helpful?
Thank Cliff B
Winchester, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2015 via mobile

Checked in fine clerk that checked us in was super nice got in room everything in the room was cleaned and working fine swimming pool was warm and the free hot breakfast was the best they had everything you could eat bed was comfy pillow was really soft house keeping was nice and the bathroom was spotless love this hotel

Helpful?
Thank tylerclay04
Grayson, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 28, 2015

Checked in at 2:02 p.m. took carrying luggage to room to hang up as I was running late for meeting. Came back around 9:00 p.m. and noticed someone had been in my room. Me hanging luggage was gone. Went to front desk and she didnt know anything about it. After hesitstion she went to back of registration and out with... More 

Helpful?
2 Thank Tammie H
ComWin, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, I am extremely sorry to hear about your poor experience on your most recent stay. Our property is now under new management and would love the chance to regain your trust and exceed your expectations. Providing clean, comfortable, & affordable facilities, with excellent guest service is what we pride ourselves on at Comfort Inn. I would love... More 

Lake Zurich, Illinois
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 1, 2015

It seems as though they are pretending to remodel but workmanship is poor. carpet was dirty, comforter had blue stains, bathtub was disgusting. would not, under any circumstances, stay here again. desk clerk was "busy" when we arrived. waited 15 minutes for her to appear.

Helpful?
Thank Emily M
IHGCare, Guest Relations Manager at Comfort Inn, responded to this review

Dear Emily M, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More 

Kentucky
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed October 26, 2014 via mobile

I am now kicking myself for not reading Trip Advisor before booking at this HI Express. I had stayed here a couple years ago with no problem. I needed a place to stay in Lexington, but rooms in the area were unavailable. I thought this would be a good place, seeing that it was fine before. It is not. It... More 

Helpful?
2 Thank lockeygirl1
HIX W, Manager at Comfort Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Chesapeake, Virginia
Level Contributor
296 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed October 22, 2014

We had business in the Lexington area over the Columbus Day holiday weekend. I’m not sure what was going on in Lexington, but just about every motel and hotel in town (which I willing to stay) was booked, thus we ended up in Winchester. I booked our 2-night stay here because Winchester is only 20 minutes from Lexington via I-64.... More 

Helpful?
Thank WA2world
HIX W, Manager at Comfort Inn, responded to this review

Thank you for your recent stay. We very much appreciate our loyalty members. Please know that we are in the process of improving every aspect of our guest service. More 

Coldwater, MI
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed October 12, 2014

I booked a room at this Holiday Inn Express confident in the brand...I should have taken a few more minutes to take a look at the reviews! This is by FAR not your typical Holiday Inn Express experience, from check in to check out! First major issue we had was after waiting in line for nearly 20 minutes, we were... More 

Helpful?
2 Thank Granfair
HIX W, Manager at Comfort Inn, responded to this review

We apologize for your experience and not meeting your expectations. We appreciate the feedback and will use the information to improve the quality of the hotel. We thank you for your patronage. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Comfort Inn

Address: 5250 Revilo Rd, I64 Exit 94, Winchester, KY 40391-8941 (Formerly Holiday Inn Express Winchester)
Location: United States > Kentucky > Winchester
Price Range: $87 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Holiday Inn Express Winchester Hotel Winchester
Holiday Inn Winchester
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