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Country Inn & Suites By Carlson, Somerset

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515 North Highway 27, Somerset, KY 42501
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145 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Cedar Lake, Indiana
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Booked a room from on-line site (which indicated the Hampton was full for the night) and won't do that again! Room stunk, bathroom was clean but towel shelf is falling off the wall. Bed was very uncomfortable and if you tend to prefer quiet while you sleep then you ought to forget about using the air conditioner because it is... More 

Helpful?
Thank Jmarie61
corbinkyHIE, Management Company at Country Inn & Suites By Carlson, Somerset, responded to this review

Jmarie61, Thank you for taking the time to write a review. Please accept our apologies and please be assured that we are working on renovating the property and any other problems the hotel may have. We want to thank you for bringing this to our attention so that we can address these problems and correct them immediately. Sincerely, Country Inn... More 

Fort Wayne, Indiana
1 review
1 of 5 stars Reviewed June 2, 2016

This place has been neglected. On the surface it looks like a nice place until you really start looking at it. Our room has trash under the pull out couch and behind the night stand. The couch has a broken leg on back of the couch. The carpet is tattered. The wall paper is bubbled. The tub doesn't drain well... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank scottbD9332BE
corbinkyHIE, Management Company at Country Inn & Suites By Carlson, Somerset, responded to this review

Thank you for the review. I want to apologize for the hotel not being what it should be, but we are currently in the beginning phase of renovations. Unfortunately, the process does take some time but we hope that once they are completed over the next year and half we hope that you will come back and see the difference.... More 

Nashville, TN
Level Contributor
143 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 21, 2016

Enjoyed my stay thoroughly at Country Inn and Suites. The sweet lady I think her name was Velma was very helpful at check in. She was a delight and I would adopt her as my grandmother if I could. The king room that I had was very comfortable and clean. Breakfast was very good and all the items were well... More 

Helpful?
Thank tenntravelguy
corbinkyHIE, Management Company at Country Inn & Suites By Carlson, Somerset, responded to this review

Thank you so much for your review! All of us love Velma as well...she is the best! Thank you for all of the wonderful comments that you left and we hope to see you again soon! Sincerely, Country Inn & Suites Somerset, KY More 

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed April 13, 2016

We weren't informed before check in that the pool and hot tub was down. Checked in hoping it would be back in operation the next morning. No luck. Pool and hot tub down for 2 days. Important to have the chance to swim. Quality of County Inn and Suites going downhill a bit. No eggs or yogurt on buffet. Almost... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank L9550LTcynthias
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Somerset, responded to this review

Thank you for your review. We apologize that you were not told of the pool and hot tub being out of order. We understand how important this is for our guests to enjoy as well as relax. We have also addressed the issue of no eggs or yogurt on the buffet and will work diligently to ensure these items are... More 

Annville, Kentucky
2 reviews
5 of 5 stars Reviewed March 3, 2016

Just excellent, my momma was in the hospital on life support and we stayed here for a total of four days. The staff was very helpful and very pleasant.. Needless to say that my momma passed on... All of the staff gave their condolences and prayers for my family and friends, for the day ahead of us... From: The Sizemore... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank bejaxe
corbinkyHIE, Management Company at Country Inn & Suites By Carlson, Somerset, responded to this review

bejaxe, We were very pleased to have you and your family stay with us during such a difficult time. We hope that you will come back and stay with us again. Please accept our condolences again for your loss. Sincerely, Country Inn & Suites Somerset More 

Dayton, Ohio
Level Contributor
392 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed February 19, 2016 via mobile

Stayed here one night and was given a room next to the fitness center. The noise of the TV and treadmill lasted until about 10pm, which was annoying. At one point, I went over and asked them to turn the TV down as it was blaring and was on the common wall with my room. Other than that, no issues.

Helpful?
Thank Marblehead750
corbinkyHIE, Management Company at Country Inn & Suites By Carlson, Somerset, responded to this review

Thank you for your review! We appreciate your comments and concerns and will work diligently to find a solution to then noise. We hope that you will come back and stay with us again on any future travels you have to our area! Sincerely, Country Inn & Suites Management and Staff More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Somerset

Address: 515 North Highway 27, Somerset, KY 42501
Location: United States > Kentucky > Somerset
Price Range: $95 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Somerset 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Country Inn Somerset
Somerset Country Inn
Hotel Style:
#5 Business Hotel in Somerset
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