Our stay was great! The staff was friendly, the breakfast was good and the room was clean. The only thing we can recommend is the beds and pull out sofa should have a mattress pad protected. So the mattresses don’t get stained, the sofa mattress had a big stain on it.
This is a great place to stay. It is near anything I might need and rooms are clean plus staff is great. Easy access is always important too. Coffee and great breakfast variety will send everyone on the road happy!
This is the BEST hotel in Somerset. The business center is up to date. The beds in the room are the softest and most comfortable beds in town. The TV channel selection includes EVERYTHING possible. The room temperature is perfect for warmth or coolness. The location and access are perfect. You can't and won't go wrong with this property!
Picked this hotel from the reviews on my BW app. WOW is all I can say!!! This place was and is ON POINT in all aspects!!!! This is one of the nicest BW we’ve stayed in around the country! I received a phone call the morning of the day I was to check in saying that they were excited to be expecting us and wanted to know if we needed anything else from them before we arrived ! I’ve NEVER had that happen before!!!! Before they hung up they wished us a very safe ride to the hotel. Unbelievable!!!!!!
We have never had any problems staying at this hotel. We stay here even if it's a bit further to our destination because our service and stay has been nothing but great! Staff is wonderful We love it ♡
The staff were very friendly and ready to help. Our room was clean, carpet clean and the bed very comfortable. The breakfast variety was good. Maybe the breakfast area could be larger but it was not a problem. We would definitely stay here if we are this way again.
We stayed here while we were in town for an air show and were thoroughly pleased with everything about the hotel! From check in to check out, we had a fantastic experience. The staff were extremely friendly and helpful, the hotel itself and our room was very clean and fresh, we had plenty of towels, the indoor pool area was clean and our 7 year old granddaughter especially loved the pool! The fitness center had 4 nice pieces of equipment that I utilized while there. They had a full hot breakfast with many choices for a hot meal or cold breakfast. Everything about our stay was pleasant and enjoyable and we will definitely stay there again anytime we are in that area!
Had a great stay other than the dampness of the rooms which they are aware is a problem and advised they will be renovating. The staff was always friendly and helpful. Beds are very comfortable. It would be nice to have some shelves under the bathroom sink to store things. Great location. Overall it was a great stay but very damp
Greeted with a smile. Nice place. She said they were going to remodel, but the place and our room looked nice. Plenty of parking and easy check-in. They do offer a late check-out at 1pm for free, or they would store bags behind the desk. We wanted to store our bags while we were at the Mills Springs battlefield. The bed and bathroom were good. Hot water and pressure was nice. The breakfast had a wide variety of food; hot and cold. From pancakes, eggs, biscuits and gravy to yogurt, cereal, varied breads and more. 6 tables and a TV. With the remodel they are making the room bigger. Nice room, nice amenities, nice people. We enjoyed our stay.
Could not ask for more friendlier staff. Hotel was older though it was in the process of being refurbished one floor at a time. Room was clean and quiet. The bed was comfortable and the shower pressure was wonderful. We had a good nights sleep. Breakfast was a full breakfast of eggs, sausage, gravy...or cereal.