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Best Western Shepherdsville

Traveler (23)
Room & Suite (15)
Dining (3)
Certificate of Excellence

About

#2 of 9 hotels in Shepherdsville
Location
Cleanliness
Service
Value
Certificate of Excellence
Looking for a place to stay in Shepherdsville? Then look no further than Best Western Shepherdsville, a hotel that brings the best of Shepherdsville to your doorstep. You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as Shepherdsville Best Western offers guests free wifi. The hotel features a 24 hour front desk, newspaper, and express check-in and check-out. Plus, Best Western Shepherdsville offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. If you’re looking for a pub, consider a visit to LightsOut Bar and Grill, which is not far from Best Western Shepherdsville. If you’re looking for things to do, you can check out Bullitt County History Museum (0.9 mi), which is a popular attraction amongst tourists, and it is within walking distance. We’re sure you’ll enjoy your stay at Best Western Shepherdsville as you experience everything Shepherdsville has to offer.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free parking
Breakfast included
Business Center with Internet Access
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Visit hotel website
Hotel deals

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
37Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
472Reviews
3Q+A
54Room tips
Traveler rating
  • 202
  • 152
  • 64
  • 33
  • 21
Time of year
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Popular mentions
The nonsmoking rooms smelled like cigarettes. Our toliet was backed up when we checked in. They did offer us another room or a plunger. Bathroom is tiny but does have exhaust fan. HVAC was dirty. Staff was nice and one did seem to spray our room which helped. The rooms are
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Review collected in partnership with Best Western
Response from Doug S, General Manager at Best Western Shepherdsville
Responded yesterday
Thank you for your comments regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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Hotel's Favorite
This hotel is very easy to get in and out of. Also everyone who works there goes above and beyond to make sure you're stay is as good as possible. There is a restaurant and convenience store nearby that makes it easy to pick up anything you may have forgotten!!
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Review collected in partnership with Best Western
Response from Doug S, General Manager at Best Western Shepherdsville
Responded May 14, 2019
Thanks so much for your kind review. It was a pleasure serving you. Please come see us again.
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I was traveling as a guest during a family trip and stopped here for a one night stay. The other reviews I have read mentioned a remodel but I could not tell. Maybe it was on another floor or wing of the hotel? Average room, nothing fancy. The carpets seemed a little dingy
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Response from Doug S, General Manager at Best Western Shepherdsville
Responded May 14, 2019
Renovations are underway, and at present we have been successful in getting this done with minimal guest interference. Rooms are bing remodeled as well as areas of the lobby. I apologize for any inconvenience as we move toward better quality and service for our guests. The Best Western Shepherdsville has been serving the traveling public for over 45 years, and we hope to continue catering to our valued guests for many years to come. Please come back and see us.
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This is a very classy hotel at a reasonable rate. Extremely polite, courteous, and helpful clerk that made checking a breeze. Beautiful lobby and restrooms that were well appointed and very clean. Room was beautiful and had everything you would expect to find In luxury hotels.
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Review collected in partnership with Best Western
Response from Doug S, General Manager at Best Western Shepherdsville
Responded May 10, 2019
Thank you so much for this wonderful review. It was a pleasure serving you and we hope to see you again soon.
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Clean rooms. Great service at the desk. Breakfast was good. good location. I have two more trips to Louisville and I will book them at this Best Western location. I recommended this hotel to a friend. He got a room and was very please with his stay.
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Review collected in partnership with Best Western
Response from Doug S, General Manager at Best Western Shepherdsville
Responded May 10, 2019
Thanks so much for your kind words and we are so glad you are coming back to see us. It was a pleasure serving you.
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Previous
PRICE RANGE
$86 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western shepherdsvilleshepherdsville best western
FORMERLY KNOWN AS
Best Western Plus South
LOCATION
United StatesKentuckyShepherdsville
NUMBER OF ROOMS
84
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