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BEST WESTERN Shepherdsville

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BEST WESTERN Shepherdsville
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308 Reviews from our TripAdvisor Community

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Showing 304: English reviews
Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice stay. No complaints about the room. Let them know about the tub diverter valve when we checked out but it really didn't affect the shower, just came out of the tub faucet at the same time. Shower might have been a little stronger if it were working better, but it was fine as it was. Chris at the... More 

Helpful?
Thank dei592016
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thank you for staying and your kind comments regarding Chris. He is an excellent front desk guest representative and an asset to our staff. I also appreciate your comments regarding truck parking. We love truckers and they frequent our hotel, as we are a top CLC site and offer the best parking arrangements for their rigs. More 

Shepherdsvlle, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Everything was as advertised. Clean and comfortable room for a great price! Staff was very friendly at check in and also recommended a few restaurants in the area. I used the fitness center as well which was fairly basic but worked!

Review collected in partnership with Best Western

Helpful?
Thank Jeremy M
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thank you for your comments, and we certainly hope you will stop in again. Thanks for visiting us and allowing us the honor of serving you. More 

Level Contributor
22 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Good hotel for a one nighter. Hotel staff was courteous at check in. It does smell a little funny. Rooms were cleanish and was at a nice location. The beds were huge. I probably wouldn't stay here again but only because of the smell.

Helpful?
Thank James282988
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

We are in the process of re-painting many of the rooms, and this may account for the smell you encountered while staying. I apologize for the problem. There are numerous renovations underway and we hope to accomplish these with as little guest impact as possible. I certainly hope that you will give us another chance to serve you and I... More 

Heiligenhaus, Germany
Level Contributor
120 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a nice hotel with comfortable rooms, a beautiful lobby and a huge breakfast room. We enjoyed our stay and used the pool, as well. The pool is nice -- located next to the expressway, but still a very nice pool. There is a BP station nearby and a Denny's. The laundry was an added bonus.

Review collected in partnership with Best Western

Helpful?
Thank Kim W
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thank you for your kind comments regarding our facilities. For your information, our lobby, front desk area, fitness room, business center and breakfast room, will soon undergo a major renovation to modernize, add space and increase our amenities. We certainly hope that you will pay us a visit and check out the new facilities for 2017. More 

Detroit, Michigan
Level Contributor
7 reviews
4 of 5 stars Reviewed 2 weeks ago

Great for business travel. Warm friendly staff, good breakfast, workout room and a outdoor pool. You will find some good local restaurants in the area. Close to many attractions like bourbon trail tour and 20 min from downtown Louisville.

Helpful?
Thank Michael_E_Mack
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thanks for staying with us and taking the time to write these nice comments. We appreciate your business and hope that you will stay with us again anytime you are in our area. More 

Peoria, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was the cleanest and most traveler friendly room that we had in our trip across the country. They also welcome small pets, and our kitty was very comfortable. Beds were great and all amenities actually worked. ex. easy access to internet

Review collected in partnership with Best Western

Helpful?
Thank Karyl M
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Quality and professional service are everything in our business, and we are thrilled that you not only experienced it, but are willing to tell everyone else about it. You are our kind of guest. We look forward to seeing you again. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The Best Western in Shepherdsville is the halfway point for my NC and WI family so we plan a visit every year. We've stayed exclusively at this hotel for at least 6 years because of your value, location and amenities. The staff is always pleasant and goes out of their way to make sure our visit is great.

Helpful?
Thank Jamie F
St. Louis, Missouri, United States
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was a very nice hotel with a friendly and helpful staff. We had no issues with the facility. The location was easy to find and we had good access to nearby highways that allowed us to explore the area at ease.

Review collected in partnership with Best Western

Helpful?
Thank Robert M
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Clean room, comfortable bed and good location. The staff was great when we checked in and gave good recommendations for dinner. Breakfast was very good. It was convenient to the Bourbon Trail. It was easy to access the WIFI.

Review collected in partnership with Best Western

Helpful?
Thank suzannesV8567TY
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thanks for staying with us and for taking the time to let us know about your stay. We appreciate the comments and hope to see you again soon. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

All i can say is awesome hotel. Room was clean. House keeping very helpful and professional. Chris at the front desk was very polite, professioal, and knowledgable of the area. Trip advisor needs to update their site. The bar and resturant is not open now. The breakfast is what is expected. Hot and cold items. We will definetly stay again... More 

Helpful?
Thank Jeffrey M
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thanks for your kind comments and especially for flagging us on the fact that Trip Advisor is still advertising the lounge and restaurant, two locations that are no longer part of our operations. The lounge has been closed since February 2016, and the restaurant is no longer part of our company, although the 24 hour Denny's Diner is still open... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Shepherdsville

Address: 211 S Lakeview Dr, Shepherdsville, KY 40165-7128 (Formerly BEST WESTERN PLUS South)
Location: United States > Kentucky > Shepherdsville
Price Range: $79 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Shepherdsville 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Shepherdsville Best Western
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