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Country Inn & Suites By Carlson, Louisville South

Booking.com$85*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Louisville South
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293 Reviews from our TripAdvisor Community

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Showing 292: English reviews
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New York City, New York
Reviewed yesterday NEW

This was the worst hotel experience ever. As a director of a hospital, I attended several conferences and stayed in different hotels, I never experience anything like this. Mildew in the freeze. Dirty linen, feces on the floor, Dust around lamp shades. No customer service. Ask to speak to a manager, manager, never call back.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Nagine C
HOTEL’S FAVORITE REVIEW
Reviewed April 3, 2017 via mobile

We visited this hotel for the NASP state archery tournament. We like staying in this area, instead of downtown. This hotel is hands down one of the best we have stayed in. The staff went above and beyond to make our stay enjoyable. Linda went above and beyond to make sure the breakfast area was stocked and clean. She had...

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Helpful?
Thank countrygalcarol
About Hotel's Favorite Review
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you stay. We look forward to your next stay.

Reynoldsburg, Ohio
Reviewed 2 days ago NEW

Too many problems and not enough staff to fix any of them. The hot tub didn't work and the pool area was more of a sauna than a pool. Bathroom was recently putty to fix a hole but didn't bother to paint.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank mattdJ9763KI
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We do apologize about the inconvenience.

East Tennessee, United States
Reviewed 2 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 239lynnew
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Floyds Knobs, United States
Reviewed 3 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank rogerdA2423JF
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Longwood, Florida
Reviewed 1 week ago

We were a large family with several rooms in town for three nights for the Derby. The management and staff were so friendly and helpful the entire weekend. They all went out of their way to make it a wonderful experience for all 10 of us! Breakfast was great and we enjoyed a cocktail reception one evening. The rooms were...

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Helpful?
1Thank Samantha S
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you stay and we do apologize about the inconvenience. We look forward to your next stay.

Reviewed 2 weeks ago via mobile

We arrived late in the evening and the man at the desk swiftly got us checked into our room. He was very pleasant and had that southern charm. The room was clean, modern, and neat. The hotel itself was right off the highway making it a quick stop for those traveling long distance.

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Helpful?
Thank BreClark22
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you stay and we do apologize about the inconvenience. We look forward to your next stay.

Shephersville, KY, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank B4732NEsvens
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Ocean View, New Jersey
Reviewed 4 weeks ago

I was given a welcome package and offered an upgrade on my room.. The bed was most comfortable, wifi was very fast, and if you like to take bathes as I do the tub was deeper than most. And as always the breakfast that you are given in the morning for free is like going to a restaurant except it...

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Helpful?
Thank ghennie
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you stay and we do apologize about the inconvenience. We look forward to your next stay.

Wisconsin
Reviewed April 23, 2017 via mobile

We stopped here on our way to Nashville. They were doing some remodeling, the bathroom was all redone but the carpet was old yellow and one spot even had an apparent hole or something. Dusty in the corners and by curtains. Nice outdoor patio area.

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Thank jeffrey85
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Louisville South, responded to this review

Thank you for writing a review. We are happy to know that you like our outdoor patio. However, we are sorry to hear that you were not satisfied with the condition of your room during your stay. Your feedback will be forwarded to the hotel management for improvements. It our hope that your next stay would be a pleasurable one.

Questions? Get answers from hotel staff and past guests. Ask a question

68 photos of this hotel

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Louisville South, KY, where guests are treated to quality services, comfortable rooms and a friendly atmosphere. Located in Shepherdsville, the hotel's location is near popular Louisville destinations like Fort Knox, Churchill Downs, the Kentucky Fair and Expo Center, the Louisville International Airport, the Kentucky Bourbon Trail and Jim Beam American Outpost, and is adjacent to the Paroquet Springs Conference Center. Work out in the fitness center, swim in the heated indoor pool and browse the free high-speed Internet access during your stay. The hotel also offers meeting space, a business center, RV/bus/large truck parking and the complimentary, hot Be Our Guest Breakfast buffet. Book your stay online today to see what makes the Country Inn & Suites Louisville South one of the area's best values. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Louisville South

Address: 400 N Joe B Hall Ave, Shepherdsville, KY 40165-6007
Location: United States > Kentucky > Shepherdsville
Price Range: $84 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Country Inn & Suites By Carlson, Louisville South 2*
Number of rooms: 68
Reservation Options:
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Also Known As:
Country Inn & Suites Louisville South Hotel Shepherdsville
Country Inn And Suites Louisville South
Country Inn Shepherdsville
Shepherdsville Country Inn
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Louisville South staff and other travelers.
2 questions
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West Branch, Michigan
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Louisville South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Roll in shower is modern and has a bench.”
BrendaFlorida, Jul 22, 2016 | Read review
“View of the lake and picnic table... very quiet”
433sheliaa, May 21, 2016 | Read review
“We always take the top floor so no one is pounding above us.”
barusky, Apr 25, 2016 | Read review
“top floors on the ends of the halls”
78harveys, Apr 20, 2016 | Read review
“If possible, choose a room on the entrance side of the hotel - it will have less interstate noise.”
pwrinthecross, Apr 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$85* /night
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Prices are for 1 room, 2 adults
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