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Country Inn & Suites By Carlson, Louisville South

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Country Inn & Suites By Carlson, Louisville South
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241 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Valparaiso, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

From start to finish was above excellent. Especially the breakfast. Just can't say enough about the service and staff, they went above and beyond what they had to. The breakfast was so good that I almost made myself sick. The waffles and biscuits and gravy were almost like home made.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 138beverlyc
Ladysmith, Wisconsin
1 review
1 of 5 stars Reviewed 1 week ago

Nasty, dirty and damp. I would never stay here again. There were hairs in the tub. It reeked of mildew and when I opened the windows bugs fell out. I told the recriminations who was nice, but didn't do anything about it.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 519merrya

Travelers are raving about these Shepherdsville hotels

Indiana
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overall, customer service needs to be improved! I was given a mattress pad as a blanket and was told that's all there was even though hotel was not busy. Room was spacious w microwave and mini fridge; our king bed caved in in the middle, spouse and I kept rolling into each other all night. Bathroom appeared to have been... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank amy3314
Chattanooga, Tennessee
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My family and I were extremely satisfied with this location. The room, pool, and Jacuzzi were all nice. I loved that we weren't really high up (only on the 2nd floor). I also enjoyed that the pool/spa were indoors. Complimentary breakfast was nice. We had quite a few options. We were satisfied. Only 20 minutes from Kentucky Kingdom, which worked... More 

Helpful?
Thank Alicia H
Coloma MI
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were greeted with a friendly face at the front desk. She even called the room later to see if everything was ok. Our room was immaculate. It looked like it was recently remodeled. Nice flat screen TV. Plenty of towels. Fresh fruit, Coffee and hot tea 24 hours in lobby. The breakfast was more than usual, replenished and very... More 

Helpful?
Thank Nana4
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you stay. We look forward to your next stay. More 

1 review
1 of 5 stars Reviewed 4 weeks ago

I have never had to post a negative review on here before, but this was the most disgusting hotel I've ever stayed at. I'm so confused about some of the positive reviews on here. The lobby area has been re-done and is very nice, and although we didn't swim, the pool looked decent. However, our room absolutely reeked...not sure what... More 

Helpful?
Thank Kara H
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We do apologize about the inconvenience. We look forward to your next stay. More 

Rolla, Missouri
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed August 21, 2016

We picked this hotel while attending a graduation at Ft. Knox. While it is not the closest to the Ft., we didn't mind the drive. We booked a room with two beds, the manager placed us in an upgraded room with a hot tub bath and one bed. I messed up and put I was traveling alone when I made... More 

Helpful?
Thank rodeocwby
mahesh p, General Manager at Country Inn & Suites By Carlson, Louisville South, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you stay and we do apologize about the inconvenience. We look forward to your next stay. More 

Questions? Get answers from hotel staff and past guests. Ask a question

65 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Louisville South, KY, where guests are treated to quality services, comfortable rooms and a friendly atmosphere. Located in Shepherdsville, the hotel's location is near popular Louisville destinations like Fort Knox, Churchill Downs, the Kentucky Fair and Expo Center, the Louisville International Airport, the Kentucky Bourbon Trail and Jim Beam American Outpost, and is adjacent to the Paroquet Springs Conference Center. Work out in the fitness center, swim in the heated indoor pool and browse the free high-speed Internet access during your stay. The hotel also offers meeting space, a business center, RV/bus/large truck parking and the complimentary, hot Be Our Guest Breakfast buffet. Book your stay online today to see what makes the Country Inn & Suites Louisville South one of the area's best values. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Louisville South

Address: 400 N Joe B Hall Ave, Shepherdsville, KY 40165-6007
Location: United States > Kentucky > Shepherdsville
Price Range: $83 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Country Inn & Suites By Carlson, Louisville South 2*
Number of rooms: 68
Reservation Options:
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Also Known As:
Country Inn And Suites Louisville South
Country Inn & Suites Louisville South Hotel Shepherdsville
Country Inn Shepherdsville
Shepherdsville Country Inn
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