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Red Roof Inn Shelbyville

77 reviews
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Traveler (3)
Room & Suite (30)
Hotel & Grounds (30)
Overview
  • Excellent12%
  • Very good11%
  • Average23%
  • Poor24%
  • Terrible30%
Oct 12, 2017
“You don't get what you pay ”
Jul 10, 2017
“minimal”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Multilingual Staff
Pets Allowed
Wheelchair access
2.0 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)Write a Review
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1 - 5 of 77 reviews
Reviewed December 15, 2017 via mobile

Where do I start?? Booked for 4 nights online looked like a decent place. Please if you do nothing else do not stay here!! It is not what is pictured or stated. No breakfast, no refrigerator, microwave no table ( you get a chair )...More

Thank Roberta S
Response from H P, Manager at Red Roof Inn ShelbyvilleResponded 1 week ago

Dear Roberta S, Thank you for taking the time to write a review of your stay with us. By taking the time to list what we didn’t get right for you it will help others in the future because we know what areas we need...More

Reviewed November 7, 2017 via mobile

The room was unclean, musty, & nasty! The bathroom was the worst of the experience. There was a rat sized hole in the wall near the shower head (I'm not implying that rats used it, but I did NOT like facing away from it, because...More

1  Thank CountryGirlFromPA
Response from H P, Manager at Red Roof Inn ShelbyvilleResponded November 8, 2017

Hello countryGirlFromPA, Thank you for providing feedback about your stay with us. This is one way, we know how well we are doing and where we need improvement. I apologize for the hole near the shower and toilet noise level. Let me assure your that...More

Reviewed November 2, 2017 via mobile

I was tired and pulled in here, I looked through a window and room looked fine. I was in 109, my room was wonderful. Clean, newly remodeled. Fresh paint, laminate floors, muc,fridge,coffee maker,hair dryer. Bed was comfortable, linens new and crisp. The grounds were clean....More

Thank Iris M
Response from H P, Manager at Red Roof Inn ShelbyvilleResponded November 8, 2017

Hello Iris M. Thank you for providing your feedback about your stay with us. I am glad that you like your room and really appreciate your review about it. I hope your next stay with us will be even better than previous one. Thank you.

Reviewed October 18, 2017 via mobile

Smelly carpet, missing light bulbs, only working ice machine up front by lobby which is locked at 11pm, warned by employee that cars get broken into at night, thought I'd lost bottom edge of front bumper on apron into lot. Stupid idea of having carpet...More

Thank common s
Response from H P, Manager at Red Roof Inn ShelbyvilleResponded November 8, 2017

Hello Common S. Thank you for your feedback about your stay with us. We are currently going through renovation to replace carpet with wood floors. I apologize about slope at the entrance and ice machine. We are taking steps to address the issues you experienced....More

Reviewed October 12, 2017 via mobile

2 of us got rooms . The first room was none smoking but wit was smoked in. Change room the lights didn't work the a.c. made a lot of noise . Owner didn't understand what I was trying to tell them it's the noise. Went...More

1  Thank ronald s
Response from H P, Manager at Red Roof Inn ShelbyvilleResponded November 8, 2017

Hello Ronald S. Thank you for writing a review about your stay with us. I apologize that your stay with us did not meet your expectation. I am sorry that lights did not work in that about smoking smell in non-smoking room. Rest assure that...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Center with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
$51 - $81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$51 - $81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveler (3)
Room & Suite (30)
Hotel & Grounds (30)
Bathroom (5)
Questions & Answers
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John G
June 7, 2015|
Answer
Response from Kim P | Property representative |
Dear Mr. Guminski, There is a Future Farmers of America Conference at end of October therefore all reservations require 1st night deposit & 30 days advance cancelled. The cancellation number is valid & your credit card will... More
0
Votes
Room Tips
"Quiet on lower rooms."
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"The location of this hotel is on top of a hill. It was dark and raining when we arrived so not sure of any..."
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"Do Not Book Rooms!!!!"
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"Book through the hotel directly. This is a $45 hotel room if you book through them, but the travel sites..."
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