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BEST WESTERN Richmond Hotel

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261 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Mt. Vernon
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very good hotel. Staff is very helpful and friendly. Breakfast bar is outstanding. Lots of nice shops in the area. Would stay there again. The room was nice had a king bed and ice box micro wave. The building was nice and clean

Review collected in partnership with this hotel

Helpful?
Thank kalldredge569
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - Thank you so much for staying with us and enjoying the area shops around us!! Breakfast is an important part to any stay so we try to "roll out the red carpet" with lots of options and quality food!! Please come back and see us!! More 

Saginaw, Michigan
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here overnight with kids and grandkids. Room was clean and comfortable. Pool was really nice-bigger than expected. Only negative was ac didn't work in room and too tired to switch rooms. Advised staff upon checkout and they apologized and put the room on their list for repair. Will definitely stay here again

Helpful?
Thank Eileen C
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Eileen - Thank you for staying with us during your time in Richmond, KY!! We are pleased to hear that you enjoyed your stayed and found the room clean and comfortable!! Our indoor pool is much larger than people expect in a hotel and we try to highlight that in our amenities so thank you for taking notice!! We do... More 

Brighton, Michigan
1 review
4 of 5 stars Reviewed 1 week ago NEW

Nice spot for the family to rest 1 night during a long trip on I75. Saved a lot of time here because it has a very nice breakfast included and has quick and easy access to I75. Clean room, indoor pool, breakfast area. Coffee, tea and cocoa was always available in the lobby. Front Desk staff and Breakfast attendant very... More 

Review collected in partnership with this hotel

Helpful?
Thank sandrasO7280NC
Sydney B, Sales/Marketing at BEST WESTERN Richmond Hotel, responded to this review

Value Guest, Thank you for staying with us! We work hard to provide our guest with a good, hot breakfast to start their day off right! Our full breakfast is one of our top amenities with biscuits and gravy, sausage, eggs, waffles, cereal, yogurt, gluten-free items, etc. We are also pleased to hear that you found your room to be... More 

1 review
5 of 5 stars Reviewed 1 week ago

great hotel for the price and a hot breakfast Missie and Kimmie at the front desk were so friendly room was neat and clean with no bleach or excessive chemicals very quiet and the bed was pretty good nice places to eat and shop nearby

Review collected in partnership with Best Western

Helpful?
Thank lorip125
Sydney B, Sales/Marketing at BEST WESTERN Richmond Hotel, responded to this review

Lori, Thank you for staying with us! Our staff works hard to provide friendly service and clean rooms and exceed expectations. We are happy to hear that you enjoyed the stay and got to enjoy our hot breakfast as well! Thank you for taking your time to leave a review. Please come back and stay with us again! More 

Mt. Gilead, Oh, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stopped at this hotel on a whim due to last second deal online. Room was great, sizable for 2 adults and 2 teens. breakfast in the morning was fantastic, the largest dining room out of all the hotels so far this year (10 different ones) with the best selection and quality of all the ones we have been to. The... More 

Review collected in partnership with Best Western

Helpful?
Thank Thomas K
Sydney B, Sales/Marketing at BEST WESTERN Richmond Hotel, responded to this review

Thomas, Thank you for staying with us! We work hard to provide our guest with a good, hot breakfast to start their day off right! Our full breakfast is one of our top amenities with biscuits and gravy, sausage, eggs, waffles, cereal, yogurt, gluten-free items, etc. We are also pleased to hear that you found your room to be a... More 

Whitesburg, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

Had a great time with grandkids this hotel is very kid friendly . We had fun swimming in a good clean pool and they have a wonderful breakfast as added bonus. The staff was very accommodating and friendly.

Review collected in partnership with this hotel

Helpful?
Thank Jeannie A
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Jeannie - Thank you for staying with us and allowing your grand children to enjoy our large indoor pool!! We're so pleased you chose to stay with us and glad to hear that you enjoyed our full hot breakfast as well!! Please come back and see us!! We love that people can come here and enjoy some quality family time! More 

Edmo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Every time I visit Richmond KY this is where I stay. The hot tub was out of order but they had it posted on their web site before I booked with them. They have indoor pool, A nice fitness center. Easy access from interstate. Everyone very friendly.

Review collected in partnership with Best Western

Helpful?
Thank H4615ZJlisah
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - We appreciate your loyalty to our property and enjoy having you stay with us!! We want everyone to feel welcome when they are here as if they were guests in our own home! Please come back and see us, as you know we're just right off I-75, exit 87! We look forward to seeing you again!! More 

Cincinnati, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

The hotel needs to be updated and it has an old musky smell. The breakfast was hard and tasted hold. The outside needs to be updated as well. The location is fine but it is difficult to get in and out of as well.

Review collected in partnership with Best Western

Helpful?
Thank Daniel B
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Daniel - Thank you for staying with us during your time in Richmond, KY. I do apologize about your room, we do not want any of our guests to be dissatisfied or uncomfortable in their room. Usually our full hot breakfast is one of our top amenities with biscuits and gravy, sausage, eggs, waffles, cereal, yogurt, gluten-free items, etc. I... More 

Mt. Pleasant, IA, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Motel is right at the exit from the Interstate and close to nice places to eat and gas for the car. We wanted a quiet supper, no fast food. Lady at the desk had several excellent suggestions at the up-scale mall that was within sight of her window.

Review collected in partnership with Best Western

Helpful?
Thank Martha W
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Martha - Thank you so much for staying with us while in Richmond, KY! It is great to hear that you enjoy your stay and found some dinner at one of our nearby restaurants!! The next time you're in Richmond or traveling on I-75, make sure you stop and see us!! More 

lawrence, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The experience of our stay was very pleasant, the staff and service was excellent. The breakfast and variety of food was all one could ask for. We would recommend it to our friends that may be passing that way.

Helpful?
Thank James B
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

James - Thank you for staying with us and leaving such a great reiew!! We are pleased to hear you enjoyed your stay and had a great experience with our staff! It is important to each of us that you enjoy a great stay and leave happy!! I appreciate your recommendation to friends, it is always good to know that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western hotel is located in the historical town of Richmond, Kentucky, and is right off of Interstate 75. Our prime location puts us 0.5 Miles from Eastern Kentucky University (EKU), and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, great restaurants, shops and more. Besides shopping and the movies, we are also located close to many historic sites, as well as other activities such as horseback riding, water parks, or performances at EKU's Center for the Arts. Our 80 rooms hotel has two floors, and an assortment of clean, cozy room types to fit each guest needs. All rooms in our hotel are interior rooms and can only be accessed with a room key, for your convenience and safety. Also, we also provide free parking. We offer a deluxe breakfast that serves a variety of items every day such as biscuits and gravy, sausage, eggs, fresh made waffles, fresh fruit, assorted danish, bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee. Finally, our indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area, and our Fitness center opens 24 hours a day, 7 days a week. ... more   less 

Additional Information about BEST WESTERN Richmond Hotel

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Location: United States > Kentucky > Richmond
Price Range: $92 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Richmond Hotel 2*
Number of rooms: 80
Reservation Options:
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