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Red Roof Inn Richmond, KY

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Traveler (16)
Room & Suite (15)
Pool & Beach (2)
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Overview
  • Excellent45%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible7%
Travelers talk about
“front desk”(43 reviews)
“police station”(14 reviews)
“room was clean”(33 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (350)
There are newer reviews for Red Roof Inn Richmond, KY
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Traveler rating
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LanguageEnglish
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27
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All reviewsfront deskpolice stationroom was cleandog biscuitsgreat valueindoor poolfree breakfastcracker barrelstaff was friendlywafflesmicrowave and fridgenight stayhard boiled eggsthe breakfast areawould definitely stay here againoff the highwayhot breakfast
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91 - 95 of 348 reviews
Reviewed March 28, 2016

The staff was helpful, but the room needs a lot of work. The first floor window had been broken into and would not lock until their maintenance man fixed it. The "non-smoking" room sink had cigarette burn marks in it. The remote for the TV's...More

Thank Jack H
Response from REDROOF551, Manager at Red Roof Inn Richmond, KYResponded March 30, 2016

I would like to apologize for your unsatisfactory stay you had with us. I will pass along all of your concerns. I will do my best to get all the issues you had fixed. We hope to you in the near future. Again, I am...More

Reviewed March 24, 2016

I spoke with the nicest lady on Thursday, March 24th. She was extremely helpful and very pleasant. I look forward to seeing her on our arrival date. I hope they realize how lucky they are to have an employee like her!😊😊More

Thank Tamela C
Response from REDROOF551, Manager at Red Roof Inn Richmond, KYResponded March 26, 2016

I agree with you 100% my staff is wonderful. I am truly blessed to have such great staff. Thank you for stopping by our hotel and we are looking forward to seeing you in the future. Thank you again for the kinds words you spoke...More

Reviewed March 22, 2016

I have stayed at this property several times in the past and have always found it neat and clean. Staff is professional and makes every effort to make the stay pleasant. I recommend this property to the traveller.More

Thank Michael C
Response from REDROOF551, Manager at Red Roof Inn Richmond, KYResponded March 26, 2016

We love to hear that our guest keep coming back and each time they stay with us they have a great stay. Thank you for being a loyal guest. My staff is very professional and always willing to help. Thank you for writing this review...More

Reviewed March 20, 2016

My family of four came through Richmond on our way to another destination and got a room to stay over for the night. We were exhausted after hours of driving, but when we checked in with Willie at the front desk, her customer service was...More

1  Thank Christie H
Response from REDROOF551, Manager at Red Roof Inn Richmond, KYResponded March 21, 2016

I am so happy to hear that Willie took such good care of you all. I am so grateful that she a part of my team. She is always courtesy and guest satisfaction is her number goal. I will let her know the kinds words...More

Reviewed March 3, 2016 via mobile

If your looking for an affordable place to stay this is your place. The motel rooms was very dated. We got what was called a suite room. It was large in size which is good if your traveling with children and need some extra space....More

Thank jdtinder
Response from REDROOF551, Manager at Red Roof Inn Richmond, KYResponded March 4, 2016

Thank you for taking the time to write this review. I am sorry to hear that our room was not up to your standards due to the room lighting. I can assure you that corrective measures will be taking so a similar situation like this...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Breakfast included
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Business Center with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$72 - $102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$72 - $102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveler (16)
Room & Suite (15)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Myrna S
May 2, 2017|
AnswerShow all 3 answers
Response from REDROOF551 | Property representative |
Please feel free to contact the hotel directly at (859)625-0084, we will be more than happy to help you!
0
Votes
jbrvfsd
February 18, 2017|
AnswerShow all 3 answers
Response from Wayne H | Reviewed this property |
when we arrived at approx. 6 PM on Sunday Jan. 29-'17 at least 15 non-guests were just leaving the pool--mainly kids 10-12 yrs old with 4 adults. The pool water was very cloudy & pool deck was entirely wet. We never used the... More
0
Votes
Rob B
November 2, 2016|
AnswerShow all 7 answers
Response from johnruss2011 | Reviewed this property |
There is no charge for pet's. all red roof inn's across the country have no fee for pets!
1
Vote
Room Tips
"Our room faced the parking lot and since we had our pet with us, the easy access to an outside door was..."
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"If you must stay here, make sure you request a room on the opposite side of Interstate 75."
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"Book a different place to stay"
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"Just ask for the room the farthest away from anyone else."
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