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Quality Inn Richmond

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Quality Inn Richmond
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126 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Myrtle Beach, South Carolina
1 review
2 of 5 stars Reviewed 4 weeks ago

Room not very inviting. Carpet was dirty and damp, also noticed water-like bugs crawling around. Holes and nicks in walls. Water faucet dripped, was hard to shut off. Smell like cigarette smoke coming from other rooms. Also no channel guides available and when I asked (some guy behind desk..didn't get name) says 'nope, we don't have those'...one positive note, the... More 

Helpful?
Thank donnayeadon
Kathy C, General Manager at Quality Inn Richmond, responded to this review

Thank you for the comments regarding your recent visit to the Quality Inn. We use this information to better improve our customer service and our guest's experience. The guest comments are printed and shared with the staff, as in this case, with maintenance and the front desk staff. These comments allow us to use real guest concerns as a training... More 

Gilman, Illinois
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 1, 2016 via mobile

We checked in at 10pm, was put in a smoke free room but could smell smoke in hallway. Rooms were clean but bed hard as rock. Pillows small n breakfast was just ok..fresh at least Hotel was just ok fir our purpose

Helpful?
1 Thank Angela N
Kathy C, General Manager at Quality Inn Richmond, responded to this review

Thank you for providing feedback on your recent visit. We use this information to improve our guest satisfaction and our product. Our hotel is pleased to stay that we are in the process of receiving new mattresses and bedding; the orders are placed and should arrive soon. Please feel free to make the front desk aware of any smoke smell... More 

Columbus, Ohio
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

Stayed here one night on way to Florida. It was nice and clean, had a nice breakfast bar with hot and cold items, bathroom had a double shower system, very comforting. Only con was the beds. As mentioned in ad, they are double, not queen. We had two tweens and it was too close for comfort. Ask for king!

Helpful?
Thank cld2402
Kathy C, General Manager at Quality Inn Richmond, responded to this review

Thank you for staying with us at the Quality Inn Richmond. We appreciate your visit and for your taking time to post your comments. Guest comments are invaluable to the hotel staff as we review each response and make improvements as needed. I'm sure that travel with tweens is an adventure in itself! Hope the rest of your travel went... More 

Danville, Illinois
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 23, 2016

We stayed one night and could not have been happier. Quick check-in, clean room, great location. I was a little unsure since some reviews are somewhat negative but we have nothing but good things from our experience. I would not hesitate to recommend this place to others in the area.

Helpful?
Thank the5marions
Level Contributor
3 reviews
2 of 5 stars Reviewed May 14, 2016 via mobile

I booked this room months ago for my sister's graduation. I booked a room with 2 queen beds. When I got there...the beds were full size. This place needs to be renovated badly. Stains on the walls and carpets in the hallways and in the rooms. Refrigerator was leaking and the tub had stains and pieces nicked out of it.... More 

Helpful?
Thank xxauburntigrxx

Travelers are raving about these Richmond hotels

Saint Joseph, Michigan
Level Contributor
207 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed May 4, 2016 via mobile

Building was very nice. Room was well appointed and clean and price was right. Breakfast was not as nice as Hampton. Front desk personnel left a lot to be desired. At check in, she was very abrupt. Stopped to get directions to a restaurant , but there was nobody there- just a sign saying they would be back in a... More 

Helpful?
1 Thank Jeff49085
James H, Assistant General Manager at Quality Inn Richmond, responded to this review

I'm very glad that you enjoyed your stay with us. I want to apologize about the staff not being attentive to your needs, and will speak to the associate regarding this matter. In the matters of a receipt I will be more than happy to email a copy to you if you like. Just call the hotel and request a... More 

Rosine, Kentucky
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 29, 2016 via mobile

My husband had some classes to take at Eastern KY University and I went along and stayed in the motel during the days. I was able to walk across the street to the mall, Starbucks and Steak n Shake were just outside of the parking lot. We had a king bed/room and we felt it was very spacious. Adequate desk... More 

Helpful?
Thank bluegrassraised
James H, Assistant General Manager at Quality Inn Richmond, responded to this review

Thank you for staying with us. We pride ourselves on our customer service and our location to everything in Richmond, KY. We look forward to your future stays with us and hope we can continue to offer the best Richmond has to offer. More 

Algonac, Michigan
1 review
1 of 5 stars Reviewed April 16, 2016

Requested a nonsmoking room. Got off the elevator wow the smoke smell was horrible. Our room was non smoking but the other half is smoking. We could still smell the smoke. Told manager, got sorry. Will never stay here again. Pillows suck. Mattress just ok. Bathroom very small. Have been a choice privileges customer for along time. Worst one I... More 

Helpful?
Thank mooreroom1
Grand Rapids, Michigan
1 review
1 of 5 stars Reviewed April 11, 2016

I don't ever write reviews but I felt I needed to this time. We reserved a non-smoking room. The room felt like someone was actually smoking in it. We called the desk about it and they really couldn't move us because the hotel was full. I spoke to someone at the front desk in the morning about my displeasure only... More 

Helpful?
Thank hilhalemb
Madison, Wisconsin
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed February 22, 2016

We booked a suite using our Choice points. The room was very comfortable, clean and roomy. We had to wait for a long time to check in because the people ahead of us were booking 4-5 rooms. The second gal at the desk was not able to help us so we just waited. The pool was outside and not open... More 

Helpful?
Thank Dawn E
James H, Assistant General Manager at Quality Inn Richmond, responded to this review

I want to thank you for staying with us. I want to apologize for the long check-in time, as the second girl was a trainee on her first day, however we assure you on your next visit that shouldn't be a problem. I'm also glad you found our selection of restaurants most appealing. Jackson's is also one of my favorites,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Richmond

Address: 2006 Colby Taylor Dr, Richmond, KY 40475-8678 (Formerly Jameson Inn Richmond)
Location: United States > Kentucky > Richmond
Price Range: $94 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Richmond 2.5*
Number of rooms: 1
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Also Known As:
Jameson Inn Richmond Hotel Richmond
Richmond Jameson Inn
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