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Holiday Inn Express & Suites Richmond

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Holiday Inn Express & Suites Richmond
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214 Reviews from our TripAdvisor Community

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Showing 213: English reviews
USA
Reviewed 3 weeks ago

We were very pleased with our stay. We have been to this Holiday Inn Express location before as we visit family in the area, and we've always had a good experience. The hotel staff is helpful, friendly, and very welcoming. The hotel is kept updated in decor, and is very clean. CHECK-IN: It was a breeze! We had a reservation,...

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Helpful?
Thank hollyhayden69
Reviewed 4 weeks ago via mobile

We enjoyed our stay at this Holiday Inn Express, it was clean and well maintained. Their is a Starbucks close enough to walk to that has much better coffee. I had trouble connecting to their wifi, however I was able to use their business room computer and it worked great.

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Thank AbstractGarden
Canton, Michigan
Reviewed October 29, 2016 via mobile

Hotel was newly carpeted and freshly painted. Room was clean. Had a Kuerig in the room. Better quality tissue would have been nice. Multiple eating choices close by. Offered military discount. Breakfast was normal hotel fare. Tables in breakfast eating area needed to be wiped. Seemed like no one monitored that aspect.

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Thank arly2013
Westfield, Indiana
Reviewed October 24, 2016

The rooms are fairly clean. Very small. The parking lot is dangerous when busy as there is not enough room to get in and out and around others. They also need more than one person working the front desk. Breakfast was average.

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Helpful?
Thank Mary M
Sima M, General Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear Mary, Thank you for your review. We are sorry that you found the parking lot to be dangerous. The size of each parking spot is what a typical spot would be, however we will look into this concern. Thank you for staying with us. Sincerely,

Reviewed October 7, 2016

nice big clean room, great bed,great place to relax. a little noisy do to the bar in the motel, but the ac drowns out the noise.staff were very friendly and seemed to care about your needs i would stay here again when i'm near

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Thank Larry S
North Bay, Canada
Reviewed October 7, 2016 via mobile

Decide to stop driving around 230am for a little rest and because my wife is a holiday inn member she picked this hotel... It took us about 15 minutes to check in as the front desk guy already closed the day before out and was having issues checking us in for the proper check out in 9 hours...that worked out...

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Helpful?
Thank lawnbarber
Sima M, Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear lawnbarber, Thank you for your review. We are glad you liked the size of your room however do apologize if the layout was not conducive to your needs. We try to make many of our rooms accessible for all people and sometimes have to layout the room keeping that in mind. I apologize for the delay in checking you...

Muscle Shoals, Alabama
Reviewed September 13, 2016

Family trip to see Noah's Arc. Would give this hotel 5 stars but there was an issue. We were traveling from the Arc in Williamstown to Richwood to see the Creation Museum. Accidentally made reservations with the Holiday Inn Express in Richmond Ky instead of Richwood Ky. It was after 6pm. Once we realized it, we called hotel back and...

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Thank mstanley2016
Bellbrook, Ohio, Usa
Reviewed September 13, 2016

room was clean, breakfast was decent, staff was very friendly. rooms had a fridge and coffee maker, flat screen tv and updated bathroom. it right off the highway too, so easy to get too. I would stay here again.

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Thank HappyTravler_9
Michigan
Reviewed September 6, 2016

Stayed for a couple of nights while checking out the area. First they sent us to the 3rd floor and the room was not ready. Moved to the 2nd floor which turned out better as the 3rd floor is being painted so it was difficult to get around all the supplies. This hotel only has a few king suite rooms,...

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1Thank classygrl
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Richmond, responded to this review

Dear classygrl, Thank you for taking the time to post your comments. We are pleased to know you liked the cleanliness of our hotel. On the other hand, we are sorry for the inconvenience you had with your room allocations and also our pool temperature was not to your liking. Your feedback is very important to us as this continually...

Knoxville, Tennessee
Reviewed August 24, 2016

We had a great experience here last week. Clean room, excellent service, very friendly staff... a house keeper even came out of the laundry room to say good morning to us. Plenty of close parking. The only negative we could possibly think of is that we like to run the HVAC fan all night but their system would not give...

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Helpful?
Thank jelh47
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Richmond, KY. If you're looking for a place where friendly people and smiling faces are the hallmark of a city, where the blend of historic places, modern conveniences and Southern hospitality are vibrant, we welcome you to look no further and stay with us. Located off I-75 at exit 87, with 81 spacious rooms, a free 'hot' deluxe breakfat bar, wireless Internet and an indoor pool. With just a short drive to downtown enjoy the scenery of historic buildings, shopping, and dining. At Lake Reba Recreational Complex, you will find, a beautiful fishing lake, walking and running trails, playgrounds, Gibson Bay Gold Course, Adventure Falls Miniature Golf and Paradise Cove Pool. Visit Hummel Planetarium on EKU's campus for a trip to outer space! If you decide to drive around you will see places such as Ft. Boonesborough State Park, White Hall Historic Site, Valley View Ferry, and the American and Civil War Battlefield sites. At Bybee Pottery, located on HWY 52E, among the southern hills of Madison County, you can still watch pottery being made, this tradition has been going on there for 200 years. Our new Richmond Center, located across the street has stores such as, Belk, JC Penny, Hastings Entertainment, Logan's Steakhouse, Culvers, Cinemark Movies. Acres of Land Winery has delicious dining and remarkable home grown wine. Galaxy Bowling and Champions Sports bar is fun for the whole family. ... more   less 

Additional Information about Holiday Inn Express & Suites Richmond

Address: 1990 Colby Taylor Dr, Richmond, KY 40475-8844
Location: United States > Kentucky > Richmond
Price Range: $118 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Richmond 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Richmond Hotel Richmond
Holiday Inn Richmond
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 105 was nice, spacious and clean. It was also wheelchair accessible.”
 of 5 bubbles mstanley2016, Sep 13, 2016 | Read review
“All are good”
 of 5 bubbles Donbrown2, Jul 29, 2016 | Read review
“Pet friendly, clean, beautiful and awesome staff!!!!”
 of 5 bubbles SimbaFamily, Jan 30, 2016 | Read review
“Ground floor room on the back hallway was extremely quiet.”
 of 5 bubbles Tybee2, Jun 24, 2015 | Read review
“No views here. Just busy roads near highway.”
 of 5 bubbles RebeccaA213, Jun 13, 2015 | Read review
5 of 5
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