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Comfort Suites

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304 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Olympia, Washington
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 10, 2015 via mobile

We were in town for a wedding and stayed with most of our family members at this hotel. We were also on the street side and I can confirm that there was lots of road noise - especially on Saturday night. Book a room on the river side if possible. The location is excellent - within walking distance to Newport... More 

Helpful?
2 Thank Moclips57
Arden, NC
Level Contributor
163 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed May 29, 2015

My husband and I stayed one night at Comfort Suites. We had a very nice stay and the hotel was very clean, staff very friendly and helpful. We had the presidential suite because that's all they had left and it was huge and very nice. Huge tub, separate shower, huge bathroom, living room, dining area. Wow, would have liked to... More 

Helpful?
Thank ottostravelqueen
Comfort S, Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Richmond, Kentucky
Level Contributor
3 reviews
4 of 5 stars Reviewed May 26, 2015

The facilities and rooms were clean and well maintained, the staff was helpful and courteous (to a point), but the street noise in the room was awful. We made last minute reservations so we could not get a river side room, and although we were on the 4th floor, the street noise was pretty bad. We had no problems with... More 

Helpful?
Thank Christopher P
Comfort S, Manager at Comfort Suites, responded to this review

We have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Amber... More 

Danville Knox County, Ohio
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 26, 2015

The hotel is in a great location. It is convenient to Newport on the Levee and to The Great American Ballpark. Parking spaces are limited. We were told that they had an overflow lot and that they would tow cars after 10 if they did not have a parking pass. Not a comfortable feeling after driving around the lot three... More 

Helpful?
Thank TX2OH
Comfort S, Manager at Comfort Suites, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

Boston, Massachusetts
Level Contributor
234 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed May 7, 2015

This Comfort Suites location is a well-located hotel, on the Ohio River in proximity to walks by the river. The hotel seems to be one of the older Comfort Suites and the room in which I stayed was smaller than that at some other Comfort Suites in which I have stayed. The room was clean and had adequate room. Onsite... More 

Helpful?
2 Thank betteskid
Comfort S, Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to leave a review for Comfort Suites Newport. We are grateful that you took the time to share information about your stay. We do greatly apologize for us not responding to you in a timely manner regarding the item you left in your room. Would you please call me so I can... More 

Jenison, Michigan
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 13, 2015

I stayed here for 3 nights over spring break. The hotel was very full and check-in times seemed to take awhile. They seemed understaffed and the person working wasn't able to answer many questions that you would expect a desk clerk to know. However, the hotel itself is pretty nice. The breakfast space was decent, the breakfast food was about... More 

Helpful?
2 Thank cbmae1965
Comfort S, Manager at Comfort Suites, responded to this review

Thank you so much for taking time to leave a review. Warm smiles and friendly service is our policy everyday for every guest. Our staff truly cares about all your travel needs making your visit comfortable and memorable. We will always be grateful to customers like you who help us to improve our level of service. You are a vital... More 

Botkins, Ohio
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 11, 2015

Stayed overnight for a Cincinnati Reds game. Great, unique layout that you don't see very many places. Modern lobby with a winding staircase to the second floor. The breakfast area had a fantastic view of the Ohio River and Cincinnati. Rooms are fairly cheap, parking for only ONE vehicle. Transportation provided to and from Cincinnati. Only con about the hotel... More 

Helpful?
2 Thank D W
Comfort S, Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review with such positive feedback! I have shared your comments with our staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

Springfield, Ohio
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed April 5, 2015

Stayed here recently. I was underwhelmed by the hotel. Very dated. Rooms were not bad, but nothing special. Breakfast area was chaotic and food we unimpressive. Plus, we felt the price was high for what we got. Location however was super. We spent time at Reds Hall of Fame, Newport Aquarium and Cincinnati Museum at Union Station. All an easy... More 

Helpful?
3 Thank 123GoBUCKEYES
Comfort S, Manager at Comfort Suites, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

West Chester, Ohio
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 25, 2015 via mobile

Stayed before with no issues. This visit outlet in the bathroom didn't work, the bathtub didn't drain and the shower head only sprinkled. Unfortunately, didn't find this out until the morning, so had to deal with it. Told the staff, hope they got it fixed. Otherwise, room was clean, staff was friendly and breakfast was yummy.

Helpful?
3 Thank Kathy T
Comfort S, Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave a review regarding your stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

Lancaster, Ohio, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 23, 2015

Nice clean place to stay. Walking distance to Newport on the Levee, restaurants, the Newport Aquarium etc. Rooms are clean, free breakfast is adequate but stay away from the eggs as they taste like sawdust. Overall a good experience.

Helpful?
1 Thank Diane S
Comfort S, Manager at Comfort Suites, responded to this review

Thank you so much for taking time to leave comments regarding your stay with us. Warm smiles and friendly service is our policy everyday for every guest. Our staff truly cares about all your travel needs making your visit comfortable and memorable. We will always be grateful to customers like you who help us to improve our level of service.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites

Address: 420 Riverboat Row, Newport, KY 41071-4556
Location: United States > Kentucky > Newport
Price Range: $114 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 124
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Also Known As:
Comfort Hotel Newport
Comfort Suites Newport
Newport Comfort Suites
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