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Best Western University Inn

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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167 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Reviewed 3 days ago NEW

Friendly, helpful staff. Clean rooms. Basic but comfortable. Beds are only full size, so a little small but okay for a short stay. Breakfast was great! I wish it had been served a little later. Great location. Easy to find.

Review collected in partnership with Best Western
Thank Connie L
Cape Girardeau
Reviewed September 27, 2016

Very good place to stay in a college town!! The staff is great!! Rooms are good and pool is very nice!! The staff is very nice and will help you with any need you might come across!! The breakfast is good nice large room.. It is located in a very nice quiet part of town also!!

Review collected in partnership with Best Western
Thank davidcF524KP
About Hotel's Favorite Review
Clarksville, Tennessee
Reviewed 1 week ago

I've stayed here every time I've been in Murray. I don't want/have to spend time typing a long review because if you stay anywhere else in Murray, you're ripping yourself off. They are very friendly, rooms are clean and what you'd expect. Governmentt employee discount too

Thank mazzone883
Huntsville, Alabama
Reviewed April 9, 2017

First time staying at BW usaual stay at Holiday Inn but now I am sold on BW, I will be going back to Murray in May and I will be staying at BW, I find the BW is a lot better the Holiday Inn, see you in May

Review collected in partnership with Best Western
1Thank Hezzie R
Reviewed February 20, 2017

Bathtub needs hand rails, tub is very slick. Tv only half screen. Phone did not work. Pillows way to small, they belong on a air plane. Other than that it was great.realy enjoyed the breakfast. Room was clean.

Review collected in partnership with Best Western
Thank R7721FRsteveb
Murray, Kentucky
Reviewed February 15, 2017

A/C did not work. Electrical outlets did not work. The front desk clerk who I spoke to told me i would get somekind of a refund and at check out found out all I received was $3!!! What a freakin JOKE!!!!

Review collected in partnership with Best Western
Thank Marc E
Kimberly R, General Manager at Best Western University Inn, responded to this review

I want to apologize for the problems you experienced during your last stay with us. We take all our comments seriously. Please contact me directly so we can discuss because we want you to stay with us again!

Reviewed January 3, 2017 via mobile

I travel a lot and this was my first stay with them. Clean room, friendly staff and a REAL BREAKFAST SELECTION. I will definitely be back! It's great to find a hotel where the owners obviously are committed to delivering a good value!

Thank Lawrence h
Kimberly R, General Manager at Best Western University Inn, responded to this review

We appreciate your comments regarding your stay at the Best Western University Inn. Our goal is to provide excellent customer service, clean rooms and an awesome breakfast. We look forward to your next visit with us! Thank you again for your comments! Kimberly Rust

Irvington, KY
Reviewed December 3, 2016

I am very lucky to have a great place to stay in my former college town. They treat my college alumni excellent. we book about 30 rooms a year at homecoming. This staff is very well trained and will make your stay the best ever. great breakfast, internet and charming staff.

Review collected in partnership with Best Western
Thank Larry M
Joliet, Illinois
Reviewed December 2, 2016

Clean quiet room with a friendly and courteous staff! Internet access was spotty on this last trip. Breakfast was hot and fresh every morning and had fresh fruit, yogurt and cereal as well! Great location in Murray Kentucky!!!

Review collected in partnership with Best Western
Thank James C
Chicago, Illinois
Reviewed November 20, 2016

Breakfast was good. They offered fruit,waffles both pumpkin and regular.eggs biscuits cereals juices and coffees as well as different assortments of breads. Amy and Laurie made me feel like home while being there.i would definitely recommend staying there.It is centrally located and a good bang for your buck.Rooms were clean.great stay.thank you.

Thank onestreetwall
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service

Additional Information about Best Western University Inn

Address: 1503 N 12th St, Murray, KY 42071-3534
Location: United States > Kentucky > Murray
Price Range: $80 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western University Inn 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western University Hotel Murray
Best Western Murray
Murray Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Best Western University Inn staff and other travelers.
1 question
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Huatulco, Mexico

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Questions? Get answers from Best Western University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try Best Western before anywhere else. At worst, you'll leave after a night and pay more for a little more extras if that's what you want.”
mazzone883, 1 week ago | Read review
“Choose a ground floor room by the pool if you're going to swim. Otherwise get as close to the parking lot as you can.”
etherius, Jul 16, 2016 | Read review
“All rooms on the ground floor are basically the same. All the doors to enter the room are on the outside.”
lucilled2013, Feb 8, 2016 | Read review
“request first floor if you do not want to climb stairs”
739ilened, Feb 1, 2016 | Read review
“Stay on the 2nd floor”
davidcF524KP, Oct 7, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$65* /night
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Prices are for 1 room, 2 adults
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