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National Heritage Inn and Suites

Certificate of Excellence
2090 Richmond Street, I-75 & U.S. 25, Exit 62, Mount Vernon, KY 40456 (Formerly Renfro Valley Heritage Inn And Suites)
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112 Reviews from our TripAdvisor Community

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Inglis, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

We recently spent 2 days at the National Heritage Hotel at Renfro Valley, Kentucky while attending the funeral of my sister-in-law and it is a very nice place, the rooms are clean and comfortable, the staff was knowledgeable and helpful and if ever we need too stay near the area again we will certainly choose the National Heritage for our... More 

Helpful?
Thank slimpartin
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and taking the time to write a review. We hope you will return under happier circumstances. Thank you. More 

Bowling Green KY
Level Contributor
129 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 21, 2015

This hotel is very nice but dated. The front desk person was very helpful. The room was clean and there was a coffee maker and hairdryer (two things I always need). The bathroom was fine and the hot water was plenty but pressure a little iffy. The breakfast area was clean, large space with plenty of tables and well maintained... More 

Helpful?
Thank ManyConferences
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your review and recent stay with us. I appreciate your compliments on our cleanliness, hospitality, and comfort of our hotel. I hope you will visit again soon. More 

Gainesville, Florida
Level Contributor
5 reviews
4 of 5 stars Reviewed December 10, 2015

I recently stayed at this American owned establishment. While the tvs could use some updating, the friendliness of the staff and the the clean room more than make up for the lack. The price was good, the place quiet, and I'll stay again.

Helpful?
Thank Curtis L
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your wonderful review Curtis. We appreciate you choosing our hotel for your recent stay. I will pass on your comments about our wonderful staff and clean rooms to the manager. We always appreciate compliments from our guests. We are always looking into ways to update and improve our hotel. Your remarks are very valuable. Thanks again! More 

Level Contributor
90 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
1 of 5 stars Reviewed December 4, 2015

First I apologize for this late review, we stayed here on November 20 for 1 night to see the Christmas Show at Renfro Valley, and to celebrate my birthday. We usually stay at the Days Inn down the road, but my husband wanted to stay at the Nicer hotel with the better breakfast this time. We checked in, did our... More 

Helpful?
1 Thank Mctravelers
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your review and recent stay. I apologize for the problems experienced while you stayed with us. An exterminator has inspected the rooms and found no problem, but we treated them as a precaution. After speaking with you on the phone, we processed a refund of your credit card payment. Again, I want to apologize and any difficulty... More 

Osgood, Ohio
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 2, 2015

I was planning to go to Renfro Valley for their Christmas Show and wanted to stay in the area. After checking the motels on the internet I looked into this motel and the reviews were great so I called and got the price and that was also easy to handle. I was not disappointed when I got the staff were... More 

Helpful?
Thank peaceful25
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your wonderful review! I am so happy you chose to stay with us and enjoyed your visit. We are very proud of our staff, from cleaning to front desk, they go the extra mile. Thank you again and we hope to see you soon! More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed September 8, 2015 via mobile

Loved almost everything about your hotel! The surroundings, breakfast and the staff. Really wish the televisions were as great as everything else. And maybe a duvet instead of the bedspread. Hope to visit again in the future!

Helpful?
Thank Ava G
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and thank you for your review! We appreciate any input from our guests and always strive to provide a great stay. Our surrounding, in beautiful Renfro Valley, and our staff, help to make this a wonderful place to visit. Thank you and hope to see you again! More 

Bowling Green, Kentucky
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 25, 2015

We stayed for 1 night and it was clean and very well kept. The breakfast bar was clean and well stocked. The check-in was easy and the desk person was very friendly and helpful. This hotel is also next door to the Renfro Valley Old Barn Theatre and you could walk to there from the hotel.

Helpful?
1 Thank James B
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and review. I appreciate the kind word regarding our cleanliness, hospitality, and nice breakfast. We hope to see you again soon! More 

ky.
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 3, 2015

As in the past when we stayed there,everything was good,this time I had a tablet with me.The WiFi was great.I didn't have to do anything to connect to it,and it worked fine.A very nice hotel,love staying here.

Helpful?
Thank gooddayb
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for staying with us again and for your wonderful review. We appreciate all of our guests and delight in their return. More 

Wilkinson, Indiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2015

This place is a treasure. Very clean and excellent staff and service. Will be back. Large rooms. The only down side is there is no fridge or microwave in the room. Other than that a wonderful place to stary.

Helpful?
Thank grandma015
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and for your wonderful review.We enjoy meting and getting to know all the wonderful guests who stay with us! More 

1 review
1 of 5 stars Reviewed July 25, 2015 via mobile

The worst problem encountered was the water. The water was undrinkable. Shortly after we got to our room I rinsed my mouth out and told my wife that it was terrible and tasted (and smelled) like pond water, as if stained through dirty moss! The next morning I had to used ginger ale to brush my teeth. Right afterwards I... More 

Helpful?
Thank Joanie D
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and thank you for your comments. Our water is supplied by the city of Mt. Vernon, and we have a filter on all water into the hotel, and additional filters on coffee, ice, and juice. I apologize for any smell or taste you experienced while staying with us. Our breakfast buffet consists of sausage,... More 

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