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National Heritage Inn and Suites

Certificate of Excellence
2090 Richmond Street, I-75 & U.S. 25, Exit 62, Mount Vernon, KY 40456 (Formerly Renfro Valley Heritage Inn And Suites)
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119 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Woodstock, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at NHI 6-8 times a year while traveling from Georgia to Indiana for about the last 10 years, Including one unexpected extended stay due to an ice storm. They are always super nice, friendly and wanting to meet my every need. The rooms are large and clean, the breakfast is one of the best free hotel breakfast... More 

Helpful?
1 Thank hillpat
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for giving our hotel a review. We are so glad that you stay with us every time you are traveling. We love seeing you and your family. We are always striving to keep our Hotel clean and welcoming. I am happy to say that the kitten found a new home, and we miss Cathy as well. More 

Clarkston, Michigan
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 13, 2016

Check in and out were both easy and the staff is so friendly. Breakfast is good, although you have to heat up the eggs, sausage, biscuits in microwaves. It's a tad inconvenient, but there must be a reason they do this. Overall the breakfast was pretty good, especially the biscuits and gravy (kept hot). There are multiple people maintaining the... More 

Helpful?
Thank deagle10
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thanks for much for staying with us and for leaving a great review. We are glad that you enjoyed your stay. We like our guest to feel at home and feel welcomed. More 

Level Contributor
73 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed May 21, 2016 via mobile

We have stayed here a couple of times and always forget so wanted to write something hopefully to help other travelers WI-FI does not work at all - the only advertise they have it. We stayed two nights this time and I guess because they get your money upfront we got back to our room at 1:30 and it still... More 

Helpful?
Thank Dwight R
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for writing a review, and thanks for staying with us. I apologize for any problems encountered during your stay. More 

Livonia, Michigan
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 6, 2016

The people were incredible nice. The hotel was clean and cheap....I would recommend this place to people who need to stop for the night. Breakfast is pretty typical but filled the void. Also common area to eat VERY CLEAN

Helpful?
1 Thank TerryM14
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for your review. We strive to make your stay as if you're with family. Please visit again soon. More 

Cottage Grove, Wisconsin
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 30, 2016 via mobile

We stayed here twice, as a halfway stop between Madison, WI and Myrtle Beach, SC. The staff were very courteous, friendly and welcoming. The price was very reasonable, and included breakfast. The rooms were basic, but very clean and well-maintained. We saw an ad that said the rooms had mini-fridges, but our rooms did not. The beds were far too... More 

Helpful?
Thank 1989Chris
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and taking the time to write a review. We are glad to hear you enjoyed our breakfast. We value all guest input and use feedback to enhance our services. Thanks again and hope to see you soon. More 

Cincinnati, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2016

I was driving through the area and had to stop due to a snow storm. I usually stay at brand name properties that are at least three star but decided to give the Heritage a try. I was very pleasantly surprised. The front desk clerk was pleasant and helpful. The room was clean and well maintained. Overall, this property is... More 

Helpful?
Thank Jan S
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for your wonderful review. We appreciate your giving a non franchise a chance. We take pride in our staff's friendliness and our Hotel's cleanliness . We hope to see you again soon. More 

Columbia, Kentucky
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 18, 2016

room was awesome staff was top notch breakfast was very nice super clean hotel inside and out will stay here again for sure whenever in the area !!!!!!!!!!! one of the ladies at the front desk was training we was her 1st check in she was awesome and friendly and the lady training her was awesome too made us feel... More 

Helpful?
Thank Troy T
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you so much for staying with us and for your wonderful review! It was wonderful meeting you and I am so glad you enjoyed your stay. We want everyone to feel like family when they stay with us. We feel like Theresa, our front desk employee in training, will be a huge asset to our hotel, with her friendliness... More 

Inglis, Florida
1 review
4 of 5 stars Reviewed January 14, 2016

We recently spent 2 days at the National Heritage Hotel at Renfro Valley, Kentucky while attending the funeral of my sister-in-law and it is a very nice place, the rooms are clean and comfortable, the staff was knowledgeable and helpful and if ever we need too stay near the area again we will certainly choose the National Heritage for our... More 

Helpful?
Thank slimpartin
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for staying with us and taking the time to write a review. We hope you will return under happier circumstances. Thank you. More 

Bowling Green KY
Level Contributor
157 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed December 21, 2015

This hotel is very nice but dated. The front desk person was very helpful. The room was clean and there was a coffee maker and hairdryer (two things I always need). The bathroom was fine and the hot water was plenty but pressure a little iffy. The breakfast area was clean, large space with plenty of tables and well maintained... More 

Helpful?
Thank ManyConferences
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your review and recent stay with us. I appreciate your compliments on our cleanliness, hospitality, and comfort of our hotel. I hope you will visit again soon. More 

Gainesville, Florida
Level Contributor
5 reviews
4 of 5 stars Reviewed December 10, 2015

I recently stayed at this American owned establishment. While the tvs could use some updating, the friendliness of the staff and the the clean room more than make up for the lack. The price was good, the place quiet, and I'll stay again.

Helpful?
Thank Curtis L
NHI_Manager, Group Sales at National Heritage Inn and Suites, responded to this review

Thank you for your wonderful review Curtis. We appreciate you choosing our hotel for your recent stay. I will pass on your comments about our wonderful staff and clean rooms to the manager. We always appreciate compliments from our guests. We are always looking into ways to update and improve our hotel. Your remarks are very valuable. Thanks again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
Official Description (provided by the hotel)
The Handy family has been providing southern hospitality to guests for over 4 generations. The National Heritage Inn and Suites, located next to the Renfro Valley Entertainment Center, continues the tradition of offering clean and comfortable rooms at an affordable price. ... more   less 

Additional Information about National Heritage Inn and Suites

Address: 2090 Richmond Street, I-75 & U.S. 25, Exit 62, Mount Vernon, KY 40456 (Formerly Renfro Valley Heritage Inn And Suites)
Location: United States > Kentucky > Mount Vernon
Price Range: $75 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — National Heritage Inn and Suites 3*
Number of rooms: 50
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Also Known As:
National Heritage Hotel Mount Vernon
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