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Hyatt Place Louisville-East

663 reviews
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Traveler (106)
Room & Suite (70)
Dining (18)
Overview
  • Excellent49%
  • Very good29%
  • Average14%
  • Poor5%
  • Terrible3%
Travelers talk about
“wet bar”(10 reviews)
“living area”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
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Rooms
Mar 8Mar 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (663)Write a Review
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659 results
Traveler rating
312
193
96
37
21
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LanguageEnglish
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312
193
96
37
21
Show reviews that mention
All reviewstoilet and showerwet barliving areabreakfast was includedfresh fruitgreat stayrooms are spacioussleeper sofavery nice hotelmorning breakfastoatmealrestaurants within walking distancebreakfast barking bedair conditionerwould definitely stay here againeasy access
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1 - 5 of 659 reviews
Reviewed 5 days ago

The room is lovely and the staff is exceptional but my main complaint is that the internet is terrible. I am here right now on 2/14/18 and I just read a review and reply from 2015 about this same issue. I was in way worse...More

Thank bushman212
Reviewed 1 week ago

The greeting was warm. Gene lobby was appealing. The night manger, Katie, was extraordinary - great customer service! Great price on domestic beer - $2-$3. The gym was underwhelming - didn’t appear to be cared for - few towels, the lock was broken. In fairness,...More

Review collected in partnership with Hyatt Hotels
Thank ILVMWF
Response from Ryan L, General Manager at Hyatt Place Louisville-EastResponded 4 days ago

Thank you for staying with us as it was our pleasure to have the opportunity to host you! I appreciate your feedback and will be sure to share your kind words with my staff, especially Katie. I also will look into the issues you experienced...More

Reviewed 1 week ago via mobile

We stayed at the Hyatt place for a cheerleading competition and was very pleased with everything. The rooms were spacious with sectional sleeper sofa, desk, and extra sink/coffee area. Beds were very comfortable and staff were friendly and accommodating. Lots of restaurants and thunk to...More

Thank Cassandra g
Response from Ryan L, General Manager at Hyatt Place Louisville-EastResponded 4 days ago

Thank you for staying with us as it was our pleasure to have the opportunity to host you for your event! I'm glad to read that you have such an enjoyable stay with us and I will be sure to share your kind words with...More

Reviewed 1 week ago

Outdated rooms and poor quality of furniture and amenities really diminished the great service and great breakfast quality. The location was close to a lot of great restaurants and shopping. This until. Made up for the other poor areas mentioned.More

Review collected in partnership with Hyatt Hotels
Thank 730stanc2018
Response from Ryan L, General Manager at Hyatt Place Louisville-EastResponded 4 days ago

Thank you for staying with us. It was our pleasure to have the opportunity to host you. I appreciate your feedback and will certainly take it into consideration when making improvements and updates throughout the hotel. On behalf of myself and staff, we look forward...More

Reviewed 2 weeks ago via mobile

The rooms are very up to date and clean. Quick access to expressway. Great restaurants nearby. Quite rooms with spacious closet Well worth the value for the money I would recommend this hotel Always check trip advisor before bookingMore

Thank Bernice S
Response from Ryan L, General Manager at Hyatt Place Louisville-EastResponded 2 weeks ago

Thank you for staying with us! It was our pleasure to have the opportunity to host you. I'm glad to hear that you had such a great stay with us and everything was just to your liking. On behalf of myself and my staff, we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$102 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Louisville
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$102 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Louisville
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (106)
Room & Suite (70)
Dining (18)
Pool & Beach (2)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Martinemmacheryl
October 30, 2016|
Answer
Response from HNBISOFF | Reviewed this property |
I would suggest you call the hotel regarding pet friendly as I do not know.
0
Votes
KSmominT-town
September 9, 2016|
AnswerShow all 4 answers
Response from marybethusher | Reviewed this property |
I have no idea but I bet if call the front desk they'll tell you.
1
Vote
JSp1990
April 23, 2016|
AnswerShow all 2 answers
Response from Paul R | Reviewed this property |
I was there 04/15/2016 and neither saw nor heard any construction.
0
Votes
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12
Room Tips
"Stay on the upper floors, in the back to avoid any road noise"
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"5th floor was super quiet"
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"Don’t expect to eat breakfast at 6:00 am"
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"The higher the better because lower is loud."
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