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Courtyard Louisville East

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Courtyard Louisville East
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139 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Level Contributor
9 reviews
9 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Let start to say as usual my check in was Wonderful. I asked upon check in for extra towels etc. I went to late lunch to find that not only did I receive my towels the bathroom floor and tub was not cleaned, it was filthy dirty and the floors were sticky. I came in to find nothing. I've then... More 

Helpful?
Thank SassyGurlK W
Larry C, General Manager at Courtyard Louisville East, responded to this review

Dear SassyGurlK W, Thank you once again for taking the time to share your recent experience at the Courtyard Louisville East. I am glad to hear that your usual check in experience was wonderful. I would like to personally apologize that other issues you encountered were not up to our normal standards. I will address this with my team and... More 

Middlefield, Ohio, United States
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My family and I stayed here on our way home from Florida. Its quick and easy access to the highway. I booked the suite so we'd have more room since we travel with teenagers. We were not disappointed. The room was plenty big for all of us to be comfortable. We all had a restful sleep. This hotel has a... More 

Helpful?
Thank Mulh93
Level Contributor
9 reviews
9 hotel reviews
3 of 5 stars Reviewed June 27, 2016 via mobile

I"m Not impressed by all the Fancy Decor and over priced bistro. The liquor prices are outrageous. No complimentary breakfast, which majority 4/5 star hotels always have. Considering I paid $150 plus a night. Only thing about this place is a Nice sized Outdoor pool & indoor hot tub with a fitness room. Laundry facility too. I've stayed at top... More 

Helpful?
Thank SassyGurlK W
Larry C, General Manager at Courtyard Louisville East, responded to this review

Dear SassyGurlK W, Thank you for sharing your thoughts regarding our Bistro. We will definitely consider your comments as we review our price points going forward. Thank you for kind comments regarding the pool, fitness room, laundry and hot tub. The large outdoor space and new pool furniture make this a great place to relax during the summer months for... More 

Toronto, Canada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 27, 2016 via mobile

Stayed here for an entire week on business. Save for the woman who checked us in, this was the worst Marriott experience I've had so far. I really regret not asking for her name as she deserves recognition for being friendly and helpful even when she was feeling tired. She even adjusted our booked rates when seeing how artificially high... More 

Helpful?
Thank 408tchan
Larry C, General Manager at Courtyard Louisville East, responded to this review

Dear 408tchan, I appreciate you taking the time share your recent experience at the Courtyard Louisville East. I sincerely apologize for not meeting and exceeding your expectations which is what we strive to accomplish. I appreciate the candid feedback and I assure you that I will quickly address these opportunities with our team so that we can make needed adjustments... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2016 via mobile

Great location, rooms are very clean and well maintained, staff very friendly and helpful with information abouth things to visit in,Louisville. Pool well maintained and nice area around pool lots of seating. Very up to date lobby and very inviting and comfortably. Very relaxing location away from traffic several resturants within Walking distance of location.

Helpful?
Thank Kellis T
Lino Lakes, Minnesota
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 28, 2016

This was a great hotel. The beds were comfortable and the room was clean. It seemed to be a newer hotel. Great service by everyone. There were two negatives; the breakfast was not included and the outdoor pool was closed probably because it wasn't summer yet. I highly recommend this hotel for families or business people. It was quiet enough... More 

Helpful?
Thank horsemom6831
Outer Banks NC
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

We spent 5 days here while visiting Bourbon country. It's s standard Courtyard hotel with an updated lobby area. Most of our staff interaction was pleasant with one exception. The location was perfect for us due to its ease of access to the interstate. We were traveling east and south for distillery visits. Traffic in Louisville could be an issue.... More 

Helpful?
Thank Pirateskully
Larry C, General Manager at Courtyard Louisville East, responded to this review

Dear Pirateskully, I appreciate you taking the time to share your recent experience at our hotel. I am glad to hear that you would return on a future visit. We strive for an excellent service experience. If you ever encounter any concerns in the future please do not hesitate to contact me personally. I am always willing to do whatever... More 

Troy, Alabama
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 17, 2016 via mobile

Hotel was adequate for our stay, but lots of room for improvement with hotel staff. Every interaction with staff was unpleasant. We were told at check in that breakfast was included in our stay, which we did not expect and did not utilize. However, when I attempted to get coffee the next morning at 6am I was told we had... More 

Helpful?
Thank 29bTroy
Larry C, General Manager at Courtyard Louisville East, responded to this review

Dear 29bTroy, Thank you for taking the time to share your recent experience. I would like to sincerely apologize for the unpleasant staff interaction. Our team strives to serve our guest with excellent service and obviously we fell short in this instance. Please know that is not indicative of normal experience and we will certainly use this critique to help... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 29, 2016 via mobile

We stopped here for a couple nights on our way back to Nashville from Chicago. Room was a good size, clean. The lobby is decorated nicely. Check in was pretty smooth & staff was friendly. Unfortunately the bed was TOOOOOO firm for me. Woke up with a headache and back ache. If you're an insomniac or have any trouble sleeping... More 

Helpful?
Thank Mrz M
DC
Level Contributor
207 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed March 17, 2016

Check in was easy and there is plenty of parking. Several restaurants within walking distance and even more just a short drive away. Bistro in the hotel serves good food too. Workout room is open to guests 24/7 and features two treadmills, an elliptical, and free weights. Towels and wipes are available along with water. Guest laundry is nice and... More 

Helpful?
Thank sharalDc
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated with on-site Bistro just minutes away from the infamous Churchill Downs, Kentucky International Convention Center and the Louisville Slugger Museum. Our room amenities feature beds with plush comforters, free wireless and wired internet, flat panel TV's with High-Definition, a desk and an ergonomic chair. ... more   less 

Additional Information about Courtyard Louisville East

Address: 9608 Blairwood Rd, Louisville, KY 40222-5702
Location: United States > Kentucky > Louisville > Hurstbourne
Price Range: $107 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville East 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville East Hotel Louisville
Louisville Courtyard
Louisville Marriott
Hotel Style:
#29 Business Hotel in Louisville
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