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Courtyard Louisville Downtown

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Traveler (48)
Room & Suite (25)
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Overview
  • Excellent46%
  • Very good32%
  • Average14%
  • Poor7%
  • Terrible1%
Travelers talk about
“yum center”(57 reviews)
“front desk”(50 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Louisville Downtown
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (353)
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Traveler rating
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LanguageEnglish
153
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7
Show reviews that mention
All reviewsyum centertypical courtyardfront deskparking garagekfc yumkfc centerlouisville downtownbasketball gamestreet noisewalking distancehigh floorconvention centercorner roomconvenient locationwould definitely stay here againnice staybed was very comfortable
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81 - 85 of 352 reviews
Reviewed July 29, 2016 via mobile

This place is a 2 star hotel with a 5 star customer service. The room was tired looking with a window AC unit. Noisy, but it kept room cool. A small table tucked under the desk space had napkins and paper garbage on it upon...More

Thank jakeman35
Response from Adonley, Assistant General Manager at Courtyard Louisville DowntownResponded August 1, 2016

Thank you for staying with us, and mentioning great things about our staff! As the cleanliness and upkeep of our hotel are key priorities, and I am very sorry that our guest room and fitness center fell short of your expectations. Please rest assured that...More

Reviewed July 12, 2016 via mobile

When I arrived I asked to be placed in a room near the elevator. The room was the furthest, they clearly did not listen. Then the room had suck a bad smoke odor I could not breathe. I went back down, to be moved. They...More

Thank fresew
Response from Adonley, Assistant General Manager at Courtyard Louisville DowntownResponded July 14, 2016

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology for our housekeeping team prematurely entering your room for cleaning. Your comments will be shared with the staff so...More

Reviewed July 5, 2016 via mobile

Check in was quick and staff was very friendly. Rooms were excellent. Great location. Manager was very accommodating and let us park our motorcycles in his parking spot. Will definitely stay here again!

Thank Ann K
Response from Adonley, Assistant General Manager at Courtyard Louisville DowntownResponded July 6, 2016

Thank you for Staying at the Courtyard Louisville Downtown! We are delighted to hear that you had such a great stay. We look forward to having as our guests again.

Reviewed June 15, 2016

OK, so an overall average rating, but I would definitely stay here again. Location is great, parking is great, rooms are a bit tired, bistro so so although, the adult beverage selection is varied enough to provide a decent drink before heading out. Food? Didn't...More

Thank andyandsally
Response from Adonley, Assistant General Manager at Courtyard Louisville DowntownResponded June 16, 2016

Thank you for sharing your experience at the Courtyard Louisville Downtown! we appreciate your feedback and are happy to hear that your stay was enjoyable. There are many great restaurants in our area to enjoy when visiting. We look forward to having you again when...More

Reviewed June 15, 2016

We were in Louisville for a couple of nights to see Phantom of the Opera. We stayed at the Courtyard by Marriott on 2nd St. The hotel and rooms were clean and well maintained but the staff made the visit. All the front desk staff,...More

Thank Van1701
Response from Adonley, Assistant General Manager at Courtyard Louisville DowntownResponded June 16, 2016

Thank you for taking the time to share your experience with our hotel. we appreciate your feedback and are delighted to hear that you had a great stay. we take great pride in not only meeting, but exceeding your expectations. We look forward to having...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Center with Gym / Workout Room
Restaurant
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Conference Facilities
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Restaurant
Heated pool
Indoor pool
Details
Price range
$157 - $320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Louisville
#19 Romantic Hotel in Louisville
#32 Business Hotel in Louisville
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$157 - $320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Louisville
#19 Romantic Hotel in Louisville
#32 Business Hotel in Louisville
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveler (48)
Room & Suite (25)
Dining (3)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
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GrandmaAudrey
May 23, 2017|
AnswerShow all 5 answers
Response from Don S | Reviewed this property |
If I remember correctly, we paid $10/night to park. The parking garage is attached and covered. It isn't very busy (we went on a wknd), but filled up rapidly during an event at the Yum center. Easy walk to 4th street. We... More
1
Vote
Mike L
December 5, 2016|
Answer
Response from Dan T | Property representative |
Hi Mike L, We can certainly make that happen. Please call us at 502-562-0200 to iron out the details. Thanks, Dan
0
Votes
beffy143
November 5, 2015|
Answer
Response from Dan T | Property representative |
Good afternoon! Thank you for considering the Courtyard Downtown Louisville for your stay. We have an Executive King Suite which is 1 large room with a sofa bed, bar area and mini fridge. We also have a King Suite which... More
0
Votes
Room Tips
"If you are a light sleeper, ask that you aren't by the corner."
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"good views"
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"Even floors only if you want ice. Bring a cooler and stock up if there is an event."
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"I had a room on the 5th floor that faced the river."
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