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Courtyard Louisville Downtown

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Courtyard Louisville Downtown
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274 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Grand Rapids, Michigan
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

When I arrived I asked to be placed in a room near the elevator. The room was the furthest, they clearly did not listen. Then the room had suck a bad smoke odor I could not breathe. I went back down, to be moved. They complied. The next morning I went to the store only to return with my room... More 

Helpful?
Thank fresew
Adonley, Assistant General Manager at Courtyard Louisville Downtown, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology for our housekeeping team prematurely entering your room for cleaning. Your comments will be shared with the staff so that we may continue to strive for excellent service. More 

Goshen
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Check in was quick and staff was very friendly. Rooms were excellent. Great location. Manager was very accommodating and let us park our motorcycles in his parking spot. Will definitely stay here again!

Helpful?
Thank Ann K
Adonley, Assistant General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for Staying at the Courtyard Louisville Downtown! We are delighted to hear that you had such a great stay. We look forward to having as our guests again. More 

Fredericksburg, Virginia
Level Contributor
215 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed June 15, 2016

OK, so an overall average rating, but I would definitely stay here again. Location is great, parking is great, rooms are a bit tired, bistro so so although, the adult beverage selection is varied enough to provide a decent drink before heading out. Food? Didn't even try it with so many good restaurants near by. Staff is decent too, no... More 

Helpful?
Thank andyandsally
Adonley, Assistant General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for sharing your experience at the Courtyard Louisville Downtown! we appreciate your feedback and are happy to hear that your stay was enjoyable. There are many great restaurants in our area to enjoy when visiting. We look forward to having you again when your travels bring you back to Louisville. More 

Somerset, Kentucky
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 15, 2016

We were in Louisville for a couple of nights to see Phantom of the Opera. We stayed at the Courtyard by Marriott on 2nd St. The hotel and rooms were clean and well maintained but the staff made the visit. All the front desk staff, housekeeping and others were friendly, knew downtown Louisville and were eager to help. Would recommend... More 

Helpful?
Thank Van1701
Adonley, Assistant General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for taking the time to share your experience with our hotel. we appreciate your feedback and are delighted to hear that you had a great stay. we take great pride in not only meeting, but exceeding your expectations. We look forward to having you as our guest whenever your travels bring you back to Louisville! More 

Key West, Florida
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 15, 2016

My wife and I arrived into Louisville to experience the Bourbon Trail so decided that we would launch from the Courtyard Downtown. From our arrival, the staff was very helpful in quickly getting us checked in and providing directions to different restaurants and lounges. The hotel was clean and the room was clean and appeared to be in good condition.... More 

Helpful?
Thank baruta12
Adonley, Assistant General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for sharing your experience at the Courtyard Louisville Downtown! Our staff takes great pride in not only meeting, but exceeding your expectations, and we are glad to hear that we did not disappoint. We would love to have you as our guests again whenever you are back in Louisville. More 

Saint Charles, Missouri
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

Went to visit my son who recently started working in the area. Chose this hotel because of its location downtown and general reputation of Courtyard hotels. Out stay started out rocky as we arrived in town as the Muhammed Ali ceremonies were finishing up. The street our hotel was located in was blocked off by the local police. We called... More 

Helpful?
Thank Wayne636
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

We are happy to know your first visit to Louisville was a success. Thank you for selecting the Courtyard Louisville Downtown for your stay. The area surely was alive with the historic services for Muhammad Ali taking place across the street from us. We are so happy to know that our front desk staff was helpful in navigating you to... More 

Boston, Massachusetts
Level Contributor
135 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed June 7, 2016

I'm a big fan of Courtyards but this location ranks among the worst run we've seen. Complaints ranged from servicing the room to being able to get out of the parking garage. Location was clean, usual food and beverage choices, no surprises here. Leaving the room at 10am after advising the housekeeper we needed more time after she banged on... More 

Helpful?
Thank fcarr
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

We are sorry that your experience was not favorable. This is not common for us and we apologize for any inconvenience. We will surely address your concerns with our staff. We are happy to know that you were satisfied with the cleanliness of our hotel. We hope to have the opportunity to serve you again. More 

Jacksonville, Florida
Level Contributor
134 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed May 21, 2016

Recently, we stayed for four nights. The Hotel really needs some updating. For example, popcorn ceilings to give you an idea. The beds were comfortable, the decor was fine just dated. The staff is really friendly and the location is very convenient if you want to be downtown. The best part of our stay was meeting Dianne, the bar tender.... More 

Helpful?
Thank jasonf1975
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for selecting the Courtyard Louisville Downtown and sharing with us that you were pleased with your stay including our staff, our location and our beds. We are happy to know that you especially enjoyed Ms. Diane taking great care of you. She is truly an asset to our family. As for the hotel, we completed a full renovation... More 

Hermitage, Tennessee
Level Contributor
173 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 17, 2016

This Courtyard is situated very close to Ohio River. It is an older hotel but the renovations have made it a very nice place to stay. There is a pool but no longer a hot tub. This is in heart of city, yet there is a decent outside area to sit near pool. Fitness is standard Courtyard. If into walking/running... More 

Helpful?
Thank ChaCha1123
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for being a returning guest to our hotel; that is the highest compliment for us. We also appreciate the great information for our prospective guests in your review. Whether you are traveling for business or pleasure, we look forward to serving you again in the near future! More 

Indianapolis, Indiana
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 17, 2016

During my recent stay at this property, the hotel was in very good shape. The lobby area was well kept and in good condition. The rooms are clean, tidy and carry no off odors. The staff is very accommodating and ensured that all of our needs were met with a smile! We especially enjoyed Diana Rose at the hotel bar.

Helpful?
Thank The_Recker
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

We appreciate your time in reviewing your stay with us. Ms. Diane is a wonderful part of our Courtyard Family and we are happy to know that you enjoyed her taking care of you and your guest(s). We take pride in keeping our property in tip-top shape for our guests. We hope to have the pleasure of serving you again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Downtown

Address: 100 S 2nd St, Louisville, KY 40202-1320
Location: United States > Kentucky > Louisville > Central Business District
Price Range: $161 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Downtown Hotel Louisville
Louisville Courtyard
Louisville Marriott
Hotel Style:
#15 Family Hotel in Louisville
#19 Romantic Hotel in Louisville
#32 Business Hotel in Louisville
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