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Courtyard Louisville Downtown

Courtyard$169*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Courtyard Louisville Downtown
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320 Reviews from our TripAdvisor Community

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Showing 319: English reviews
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Reviewed yesterday NEWvia mobile

Feeling very uncomfortable Daniel Harris butted in on one of the staff that was signing us in for the nite, we often stay at the Marriott my daughter in law works in Maryland at one of the hotels at corporate never ever have I ever been treated so bad and discriminated​ against for no reason. We ask why our rate...

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Helpful?
Thank Shrimp_lips1
Madison, Indiana
Reviewed 1 week ago

My family and I have stayed at the Downtown Louisville Marriott Courtyard twice for the Derby Marathon and Mini-Marathon. Courtyard is a perfect location for race participants and those cheering them on. The accommodations are comfortable, attractive, and affordable. The staff is helpful and friendly. As an added bonus, Starbucks Coffee is available on site.

Review collected in partnership with this hotel
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Helpful?
Thank MAFP50
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for sharing your experience. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Louisville Downtown and we hope you choose to...

Lexington, Kentucky
Reviewed 1 week ago

I stayed overnight in this hotel to prepare for a Mini Marathon race. The staff we very kind and considerate. I asked for recommendations for restaurants for Dinner nearby within walking distance. They gave me several, and the one I chose was Superb. The Room was very clean, spacious, and a great nighttime view of the Yum Center across the...

Review collected in partnership with this hotel
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Helpful?
Thank William S
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for sharing your experience. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Louisville Downtown and we hope you choose to...

Reviewed 2 weeks ago via mobile

I am a Platinum Elite member and are entitled to free parking and late checkout among other perks... I requested a late checkout for 3pm through the app and also at the check in with the clerk, who confirmed this was ok. 11.30AM they woke us up knocking on our door and calling our room on the phone to ask...

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Helpful?
Thank ChuyGonzo
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Dear ChuyGonzo, My apologies for the experience you had at our hotel and I am disappointed that I did not have an opportunity to speak with you during your visit. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please allow me to handle...

Harrodsburg, Kentucky
Reviewed 2 weeks ago

I had a wonderful stay at the courtyard downtown. It was right across the street from the Yum Center so I walked to the concert. The ladies at the desk were very helpful. They even found a ruler so we could measure my purse to see if it was too big. The Derby Marathon was going on in front of...

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Helpful?
Thank Debbie H
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for sharing your experience. We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Louisville Downtown and we hope you choose to...

Spring Lake
Reviewed 3 weeks ago

This was actually a nice hotel. I was not given the room I had reserved, but in their defense, they were willing to quickly switch me if I wanted. However, they did not thank me for being a member, but that was fine as well. I know this particular weekend was different due to there were some conventions and concerts...

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Helpful?
Thank D J
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for sharing your experience at the Courtyard Louisville Downtown. As a VALUED Marriott Rewards Member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve...

Taylorville, Illinois
Reviewed 3 weeks ago

The hotel is exceptionally clean. Not sure if we signed up for the "green" package or not, but got no housekeeping on Sat. night. That is not a deal breaker for me as I prefer it, but some people might care. The parking garage is easy to access and price pretty low ($10/night). Easy walk to 4th street and an...

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Helpful?
Thank Don S
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for choosing the Courtyard Downtown Louisville for your stay! We are centrally located to all that Downtown Louisville has to offer. Your Feedback will be shared with the team to inspire them to continue providing excellent service. We look forward to having you as our guest again in the future.

Pennsylvania
Reviewed 3 weeks ago

We stayed at the Louisville Courtyard Downtown for 3 nights on a work/leisure combo trip. The location cannot be better. There are many restaurants within easy walking distance and the KFC YUM Center is literally across the street. In fact, I could see our 6th floor corner room (Main & 2nd Streets) from the 2nd floor of the KFC Center...

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Helpful?
Thank KimfromPA
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

Thank you for choosing the Courtyard Downtown Louisville for your stay! We are centrally located to all that Downtown Louisville has to offer. Your Feedback will be shared with the team to inspire them to continue providing excellent service. We look forward to having you as our guest again in the future.

Reviewed 3 weeks ago via mobile

Had a problem at check in. They had us booked for an extra room. Courtney was awesome and handled it quickly. It could have a serious issue, and she did it with a smile. We would come back for sure. The rooms were clean, the view was excellent, and the location even better.

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Helpful?
Thank ltbronco
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback. Your comments on the hotel and staff will be shared with the team to inspire them to continue delivering exceptional service. Thank you again, and We look forward to having you as our guests again when your travels bring you back to Louisville. More

Frankfort, Kentucky
Reviewed 3 weeks ago

Downtown Louisville Courtyard is always Excellent because of its location, downtown and the great personnel that take care of you and your personal needs. I always give them a great review because they deserve it. Great location, personnel, window review of the river, and parking. I would recommend the Courtyard Louisville Downtown to all my friend, family and anyone wanting...

Review collected in partnership with this hotel
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Helpful?
Thank ecollinsjr
Dan T, General Manager at Courtyard Louisville Downtown, responded to this review

We are delighted to hear about your recent stay with us and really appreciate your feedback. Your comments on the hotel and staff will be shared with the team to inspire them to continue delivering exceptional service. Thank you again, and We look forward to having you as our guests again when your travels bring you back to Louisville.

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Louisville Downtown

Address: 100 S 2nd St, Louisville, KY 40202-1320
Location: United States > Kentucky > Louisville > Central Business District
Price Range: $183 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Louisville Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard By Marriott Louisville Downtown Hotel Louisville
Louisville Marriott
Louisville Courtyard
Hotel Style:
#15 Family Hotel in Louisville
#19 Romantic Hotel in Louisville
#32 Business Hotel in Louisville
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Louisville Downtown staff and other travelers.
5 questions
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Questions? Get answers from Courtyard Louisville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I had a room on the 5th floor that faced the river.”
A9566AKdebbieh, 2 weeks ago | Read review
“we were on the 8th floor, but still got road noise. Hotel can't be responsible for idiots on motorcycles at 0300.”
donsR1230ET, 3 weeks ago | Read review
“We loved the view from room 612.”
KimfromPA, 3 weeks ago | Read review
“Always ask for the Room where you can see the River in the distance. ”
ecollinsjr, 3 weeks ago | Read review
“We had a nice view facing out the front of the hotel of restaurants in the area. ”
618jennifers, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Courtyard
$169* /night
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HotelQuickly$211
Booking.com$169
Expedia.com$169
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*Disclaimer
Prices are for 1 room, 2 adults
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