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Cottonwood Suites Louisville Fair & Expo Center

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Traveler (17)
Room & Suite (21)
Dining (5)
Overview
  • Excellent30%
  • Very good21%
  • Average21%
  • Poor14%
  • Terrible14%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (155)
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LanguageEnglish
43
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23
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All reviewsgreat front desk staffneeds updatingboiled eggsentire weekendearly checkroom was spacious and cleanwi ficontinental breakfastyogurtchurchill downsderbyrenovationuniversityfurnishingsdowntown
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1 - 5 of 153 reviews
Reviewed October 24, 2017 via mobile

Room was clean but outdated and tired. Picture frames and furniture chipped up bad, hole in darkening blinds, drywall patching... Staff was nice and had a good breakfast. Hotel is currently under renovation and expect the renovation to resolve the above issues. Not worst but...More

Thank David B
Response from Megan H, Manager at Cottonwood Suites Louisville Fair & Expo CenterResponded October 26, 2017

Dear Mr. Dave B, Thank you for your review of our property. We appreciate you taking the time, and apologize for the decor of your room. The renovation will most definitely take care of those issues. We hope you will come back in mid 2018...More

Reviewed October 21, 2017 via mobile

We came to Louisville for a show at the expo center. This hotel was easy to get to and offered a nice continental breakfast and fresh coffee in the lobby. We used a popular ride share service and it was easy to get back and...More

Thank Family326
Response from Megan H, Manager at Cottonwood Suites Louisville Fair & Expo CenterResponded October 22, 2017

Thank you for taking the time to review us, we are happy you enjoyed your stay, and hope you will come back and see us next time your in the Louisville area. Thank you, Megan H

Reviewed October 19, 2017 via mobile

We Had booked days inn (arthur street ) only to discover it was a DUMP! We got our $ back and finally found a room here. Great front desk staff! Clean room and great bed! Under renovation but a comfortable stay regardless.

Thank tincolandscape
Response from Megan H, Manager at Cottonwood Suites Louisville Fair & Expo CenterResponded October 22, 2017

Thank you for taking the time to review our property, we are so glad we were able to help in your time of need. Please come back and see us should you ever find yourself in the Louisville area again. Thank you, Megan H

Reviewed October 15, 2017

I booked this hotel through Travelocity and was impressed with what I saw. The room was nice and clean and the continental breakfast was pretty good as well. The hotel staff was kind and respectful and patient. I would recommend this hotel to anyone traveling...More

Thank Jameion F
Response from Megan H, Manager at Cottonwood Suites Louisville Fair & Expo CenterResponded October 17, 2017

Dear Jamelon, Thank you for providing us with your feedback. We are thrilled to hear you enjoyed your stay with us, and we hope you will come back and stay with us should you ever find yourself in the Louisville area again. Thanks again, Megan...More

Reviewed October 5, 2017

THIS HOTEL IS PATHETIC that's the best way to describe it. Everyone is unprofessional from the front desk staff to the manager. I did a block for an event and it has been nothing but issues. I have sat of the phone personally with numerous...More

Thank erisbyrdjj
Response from Myika L, Front Office Manager at Cottonwood Suites Louisville Fair & Expo CenterResponded October 11, 2017

Thank you for your survey. We are very sorry you did not enjoy your stay with us, we will work with the staff to fix the issues you experienced. Kind regards, Myika. L

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Indoor pool
Restaurant
Bar/Lounge
Heated pool
Details
Price range
$602 - $660 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$602 - $660 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (17)
Room & Suite (21)
Dining (5)
Pool & Beach (2)
Business Center & Event Rooms (8)
Questions & Answers
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Room Tips
"All rooms should be quiet but upper level ones offer more privacy with curtains drawn"
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"anywhere in this hotel would be great"
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"No view out the windows on the back side."
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"My room was sunny, but the vinyl drapes under the curtains adequately block the sun."
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