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Days Inn Hurstbourne

1.5 of 5
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9340 Blairwood Road, Louisville, KY 40222
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1 room 1 adult
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Days Inn Hurstbourne
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189 Reviews from our TripAdvisor Community

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Travelers are raving about these Louisville hotels

Benton, Kentucky
1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel had clean rooms and provided everything we needed related to the room. Breakfast was what you would expect. In our week there, the employees were fairly consistent. The one we saw only once, Monday morning, January 4, moved biscuits at breakfast in the warmer with his bare hands, which I didn't appreciate. The hotel had broken locks on... More 

Review collected in partnership with Days Inn

Helpful?
Thank Z4362CQianm
GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear Z4362CQianm, We are glad you enjoyed our clean rooms and the hotel provided everything you needed. We have noted the rest of your feedback. We appreciate your business. GM More 

Fremont, North Carolina
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 27, 2015

The guy at the front desk was apparently bothered by the fact that I walked in while he was eating, because he talked with his mouth stuffed with food and was very sarcastic and rude. The hotel was old and run-down. It was also very loud at all hours of the night. Surely there is a better option in the... More 

Helpful?
Thank Linda K
GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear Linda K, We are sorry to hear that our staff was perceived as rude. This is definitely not acceptable and we are addressing the issue as we speak. We appreciate your feedback. Regards GM More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed December 22, 2015

I received nice and clean room. Front desk satisfied my request of the room. I was little scared before buy a room per past reviews but my experience is better then expected. defiantly stay again.

Review collected in partnership with Days Inn

Helpful?
Thank 591criss
GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear 591criss, Thank you for your 5 star review. We are glad you had a great stay. Based on guest reviews, we are constantly training our staff to give even better customer service and a comfortable environment. Regards GM More 

Beaverton
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 11, 2015

Stayed in Room 123 which is a non smoking room. Upon entering it smelled of smoke. The bed comforter had a burn hole in it as did the couch. When I moved a chair there was a cigarette butt under the chair. I had housekeeping come in and spray the room to help. I hung up my towels as I... More 

Helpful?
Thank Calicat60
GM_CustomerService, Guest Relations Manager at Days Inn Hurstbourne, responded to this review

Dear Calicat60, We have noted your feedback, and are looking into the issues you have kindly mentioned. We assure you, we take all feedback seriously. We are glad you enjoyed the complimentary breakfast. Regards GM More 

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