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Residence Inn Louisville East

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120 North Hurstbourne Parkway, Louisville, KY 40222
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Residence Inn Louisville East
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208 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Williamsville
Level Contributor
297 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for only one night en route back home. We arrived late, and we left early. Regardless, all of the staff we encountered were great. We slept comfortably. We enjoyed our breakfast (included) in the morning. If visiting the area again, we wouldn't hesitate to stay here.

Helpful?
Thank pasbuffalo
Kidderminster, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Room or should I say duplex was a real surprise to me and our friends We had 2 rooms each with a bedroom and a bathroom television in each room.Breakfast was included which was prepared by the world famous Brenda Turney who was most delightful lady you could wish to meet .A good stay with good friends

Helpful?
Thank cyborg2015
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review. I agree, the Penthouse suites are a perfect set up for friends and families, with the addition of an extra bathroom, and plenty of space for all. Brenda was so proud that you mentioned her..........especially as "world famous". We hope to see you again the next time your travels bring you to Louisville! More 

Sidcup, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visiting family on a four day visit from UK and we were fortunate enough to stay at the Residence Inn - the duplex room was great and really comfortable, plenty of parking and in one of the Breakfast attendants Brenda Turney they have a real star. She prepares a great breakfast with plenty of hot items and made all in... More 

Helpful?
Thank Miles E
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Miles, thanks so much for posting a review! I'm pleased you were able to meet our "world famous" breakfast attendant Brenda, and I agree she is fantastic! We have so much fun with all of our guests, and it is a pleasure to welcome you to our Residence Inn family! We hope you will visit our wonderful city again, and... More 

Indianapolis, Indiana
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 29, 2016

I stay at this hotel regularly. Kristin in the General Manager, and she is fantastic. I also really like the housekeeping manager, Yvette. She is such a sweet woman and works so hard for the customers. She always knows to put me in a specific room and it's always clean and ready for us. Tyra at the front desk was... More 

Helpful?
Thank SusanD145
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much Susan for posting a review! We so look forward to your visits, it's like welcoming family home! Thanks as well for mentioning our associates in your review. I agree, they really are the friendliest staff around. I'm still working on getting some sort of workout facility on property, so don't give up hope! We all can't wait... More 

Belvidere
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 29, 2016

Ten of us went to the NRA convention and stayed here in four rooms. Breakfast was great with many choices of hot items.Plenty of parking and close to a fine Barbecue place, Mark's Feed Store.Rooms clean, property well kept. Staff very help full, in particular Sid the day counter person, who went out of his way to help us with... More 

Helpful?
Thank David L
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review! It was a pleasure having you here for The NRA convention. I agree, we have an excellent location, close to many great restaurants, and shopping as well. Sid is always very helpful at the desk. He and the entire staff would love to see you again the next time you visit Louisville. More 

1 review
5 of 5 stars Reviewed May 22, 2016

Staff were always helpful and very friendly. The breakfast was outstanding and Brenda Turney always welcomed us every day. Very nice. The grounds were beautiful but people with dogs were not very considerate of others with waste from the pets outside our rooms.

Helpful?
Thank Shelley W
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

It was so great to have you here to enjoy Kentucky Derby! It is such an exciting event, and the weather really cooperated (except for that brief storm just before the Derby.) Our entire team enjoys helping our guests have a great time, and honestly we have just as much fun! We hope that you will return next year as... More 

1 review
5 of 5 stars Reviewed May 21, 2016 via mobile

Hospitality was good.Ambiance was good. We thoroughly enjoyed our stay for two weeks. People at front were very helpful and especially SID was able to help us with whatever required info we needed. Thank you Sid for all your help really appreciate it.

Helpful?
Thank Mohammad F
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! We all agree that Sid is a fantastic addition to our Residence Inn team. We will be discussing your review at our daily meetings, and I'm sure Sid will be proud that he was mentioned so positively. We hope you see you again on your next project! More 

Hannibal, New York
1 review
5 of 5 stars Reviewed May 15, 2016 via mobile

I have stayed at many hotels in my career. I had the opportunity to stay at this Residence Inn for my son's graduation. The service overall was fantastic, but one employee deserves special mention. Brenda Turney, who took care of us at breakfast, went above and beyond and really made us feel at home. She made sure that our every... More 

Helpful?
Thank Kevin S
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for posting a review! I agree, Brenda is amazing! Her special brand of caring won her Breakfast Attendant of the Year in 2013 for Residence Inn Worldwide, and we are privileged to have her here at Residence Inn Louisville East. I know I can speak for her in saying that she looks forward to your next visit.... More 

Miramar, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 10, 2016

The staff are all wonderful. Made us feel like family! Standout service from the General Manager Kristin, breakfast room attendant Brenda and front desk Matt. Helped us through our stay from start to finish!!

Helpful?
Thank Santaone
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! We were so happy to host you on your visit to Louisville, and it is a pleasure to welcome you to our "family". We look forward to your next visit! More 

1 review
5 of 5 stars Reviewed April 30, 2016

Good service from Siddharth in front office. Explained about different facilities which the hotel offers. Travel tips and Tourist spots. Where to buy goods. Shopping eic. Feasible prices and weather situations. Security

Helpful?
Thank Madhusudhana A
Kristin H, General Manager at Residence Inn Louisville East, responded to this review

Thanks so much for your review! I'm so pleased that Sid was able to advise you on your recent trip to Louisville! We have an excellent location, being close to a lot of shopping and great restaurants, with excellent attractions like downtown and Churchill Downs just a ten to twenty minutes away. We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Residence Inn by Marriott Louisville East is an upscale apartment-style hotel offering spacious guest suites with fully equipped kitchens. Our studios and penthouse suites features complimentary high speed internet access and flat screen TV’s with digital satellite. Conveniently located off I-64 and I-264, this hotel is near many restaurants, Oxmoor and Summit Shopping Malls, Churchill Downs, and Slugger Museum. We are walking distance to University of Louisville Shelby Campus and major business.The hotel also provides a complimentary full hot breakfast and evening reception (Monday thru Wednesday), outdoor swimming pool, and complimentary passes to Power House Gym fitness center. Whether for business or leisure, the Residence Inn Louisville East is your ideal “home away from home”. ... more   less 

Additional Information about Residence Inn Louisville East

Address: 120 North Hurstbourne Parkway, Louisville, KY 40222
Location: United States > Kentucky > Louisville
Price Range: $158 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Louisville East 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Louisville East Hotel Louisville
Louisville Residence Inn
Hotel Style:
#9 Business Hotel in Louisville
#14 Family Hotel in Louisville
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