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    Extended Stay America - Louisville - Hurstbourne

    9801 Bunsen Way, Louisville, KY 40299-2550
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    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $110
          $100
          $110
          $100
          $110
          $100
          Traveler (1)
          Room & Suite (10)
          Dining (1)
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          61 reviews
          #72 of 95 hotels in Louisville
           
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          Overview
          • Excellent21%
          • Very good7%
          • Average14%
          • Poor37%
          • Terrible21%
          3 weeks ago
          “False advertising”
          May 12, 2017
          “Terrible rooms”
          Free Wifi
          Free Parking
          Breakfast included
          Non-Smoking Hotel
          Suites
          Kitchenette
          Pets Allowed
          Wheelchair access
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Louisville - Hurstbourne
          Special Offer: Save up to 10% TODAY!
          Hotel deals
          Extended Stay America - Louisville - Dutchman
          61 reviews
          #72 of 95 hotels in Louisville
           
          Extended Stay America - Louisville - Alliant Avenue
          28 reviews
          #7 of 9 hotels in Jeffersontown
           
          Red Carpet Inn Louisville
          45 reviews
          #77 of 95 hotels in Louisville
           
          Best Western Louisville East
          454 reviews
          #42 of 95 hotels in Louisville
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (14)
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          1 - 5 of 14 reviews

          Reviewed 3 days ago via mobile

          This may be my first 1-star rating out of more than 250 reviews. As many other reviews mention, this hotel is awful. Pool: this first picture that is shown for this hotel is a picture of a nice pool. It was one of the reasons...More

          Thank TwoWas
          Response from 00esa, General Manager at Extended Stay America - Louisville - HurstbourneResponded 2 days ago

          Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so we were disappointed to hear we did not meet your expectations in several ways. Your comments will help us as we continually improve our...More

          Reviewed 3 weeks ago

          My husband used Hotels.com to book two rooms for our family, during a weekend trip to Churchill Downs. He chose this location because it claimed to offer free wifi, a continental breakfast (a meaningful consideration, for our relatively large group), and a pool. As I...More

          1  Thank Jeannine V
          Response from 00esa, General Manager at Extended Stay America - Louisville - HurstbourneResponded 3 weeks ago

          Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.

          Reviewed May 12, 2017

          Terrible! We checked in around 8pm and went upstairs to our room. When we turned down the sheets there was a few long black hairs in the bed. When we went into the bathroom the same long hairs were on the wall near the garbage...More

          3  Thank grdovicjanet
          Response from 00esa, General Manager at Extended Stay America - Louisville - HurstbourneResponded May 13, 2017

          Thank you for your feedback. It was troubling to read about your experience at our hotel. This is not the impression we like our guests to have when they select our hotel for their lodging needs. We are committed to delivering the most excellent service...More

          Reviewed April 17, 2017

          This hotel was nicely located and convenient after my evening flight to Louisville. But that's where it stops. The towels were thin. There was no hair dryer in the bathroom. There was no ice machine in the building, although we were offered an ice tray....More

          1  Thank alba99tross
          Response from Manager_11525, Manager at Extended Stay America - Louisville - HurstbourneResponded May 18, 2017

          I received a copy of your review and wanted to take a moment to personally respond. We are disappointed to read that our hotel did not meet your expectations except for its location. It is very helpful for us to hear from our guests so...More

          Reviewed October 24, 2016

          If your a non-smoker do not stay here. Smoke smell in everywhere in the rooms outside the building. Below the average persons expectations. Night staff is the only friendly staff. Day staff does not respond to any needs you may have.More

          2  Thank Pete G
          Response from Manager_11525, Manager at Extended Stay America - Louisville - HurstbourneResponded November 10, 2016

          I received a copy of your review for our hotel and wanted to take a moment to personally respond. I was very disappointed to see that you did not enjoy your stay with us due to the smoke odor you experiences ad the lack of...More

          Extended Stay America - Louisville - Dutchman
          61 reviews
          #72 of 95 hotels in Louisville
           
          Extended Stay America - Louisville - Alliant Avenue
          28 reviews
          #7 of 9 hotels in Jeffersontown
           
          Red Carpet Inn Louisville
          45 reviews
          #77 of 95 hotels in Louisville
           
          Best Western Louisville East
          454 reviews
          #42 of 95 hotels in Louisville
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Self-Serve Laundry
          Details
          • Price range
          • $78 - $117 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 76
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Extended Stay, Orbitz, Expedia, Hotwire, Travelocity, TripOnline SA, Cheap Tickets and Cancelon so you can book your Extended Stay America - Louisville - Hurstbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Kentucky >
          • Louisville
          • Also Known As
          • Extended Stay Louisville
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          Traveler (1)
          Room & Suite (10)
          Dining (1)
          Pool & Beach (1)
          Hotel & Grounds (10)
          Bathroom (1)
          Nearby
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          Nearby Restaurants
          Dairy Queen
          15 reviews
          .35 miles away
          Charr'd Bourbon Kitchen and Lounge
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          .11 miles away
          Shalimar Indian Restaurant
          151 reviews
          .47 miles away
          Boombozz Craft Pizza & Taphouse
          16 reviews
          .54 miles away
          Nearby Attractions
          Serenity Spa
          15 reviews
          2.69 miles away
          Brown Park
          5 reviews
          3.76 miles away
          3rd Turn Brewing
          15 reviews
          2.50 miles away
          Middletown Peddlers Mall
          7 reviews
          3.49 miles away
          Questions & Answers
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          Room Tips
          "The third floor was inconvenient, considering that we wound up needing to make multiple trips to the front..."
          Read review
          "Don't stay here."
          Read review
          "Pick top floor if you want to stay away from noise"
          Read review
          "Stay elsewhere!!!"
          Read review
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