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Extended Stay America - Louisville - Hurstbourne

Overview
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9801 Bunsen Way, Louisville, KY 40299-2550 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair access
2.5 Star accommodation
Additional information
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (24)
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LanguageEnglish
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All reviews full kitchen bed was comfortable housekeeping linens wifi
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1 - 5 of 24 reviews
Reviewed September 30, 2018 via mobile

Stay anywhere else but here. Deplorable conditions . Room unclean. Toilet was clogged upon arrival, obviously house keeping didn’t clean the bathroom. Door handle broke and was locked out of our room.More

Date of stay: September 2018
Thank Teresa B
Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded September 30, 2018

Teresa, please accept our sincere apologies for the issues you experienced in your rooms. We are meeting with the housekeeping and maintenance teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please give us another opportunity to...More

Hotel's Favorite
Reviewed February 18, 2018 via mobile

This place was great! The bed was comfortable. The kitchen was pretty cool. Extended stay is a great place for a couple. My girlfriend was happy! I was happy! Please stay here! Free breakfast was amazing!More

Date of stay: February 2018
Thank Matt W
Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded February 19, 2018

Matt, thank you for the fantastic review of your stay at Extended Stay America. We are delighted to know you loved our cozy beds as well as enjoyed our complimentary grab-and-go breakfast. Thanks for recommending us, and we look forward to seeing you and your...More

Reviewed July 24, 2018 via mobile

Hotel needs an elevator but the staff is amazing. Cara offered many local options for dining and drinking , room was clean and comfortable. Many business near the hotel. Evening gentlemen assisted with directions for me.More

Date of stay: July 2018
1  Thank bigjminton
Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded July 24, 2018

Thank you for the wonderful feedback of Extended Stay America. We are glad to know our associates did an excellent work during your stay at our hotel and that exceeded your expectations. Your kind compliments will be shared with Cara, and we cannot wait for...More

Reviewed July 12, 2018

I have now been here this year for over 5 months. The staff is Professional, friendly and helpful. The rates are great and the area is very nice and quiet in the evenings. The new manager ,Velica, is wonderful and has really taken this place...More

Date of stay: February 2018
Thank kaziganthi77
Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded July 12, 2018

We appreciate your loyalty to our brand, and we are so glad we could welcome you at our hotel. Making you happy makes us happy! We are glad that everything went so well during your stay and that our team made for a memorable experience....More

Reviewed July 5, 2018 via mobile

My girlfriend and I stayed at this "hotel" in April of this year. The following are pictures taken from our room there. These are from the second room we had to move too as the first one was worse. The last two are a spatula...More

Date of stay: April 2018
Thank TravelingTuzi
Response from 00esa, Manager at Extended Stay America - Louisville - HurstbourneResponded July 6, 2018

A well-maintained room sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback is of utmost importance so it has been discussed with our housekeeping department immediately to review and action. Thanks for the review as it helps...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
76
Price range
$76 - $542 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Louisville
Location
United States > Kentucky > Louisville
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
76
Price range
$76 - $542 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stay Louisville
Location
United States > Kentucky > Louisville
Photos
Traveler (14)
Room & Suite (14)
Dining (1)
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Questions & Answers
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Room Tips
"Singles have Queen beds and space for two. The deluxe has Queen with fold out couch good for small families."
kaziganthi77
Jul 12, 2018
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"The third floor was inconvenient, considering that we wound up needing to make multiple trips to the front..."
JeannineV14
Jun 4, 2017
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"Don't stay here."
grdovicjanet
May 12, 2017
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"Pick top floor if you want to stay away from noise"
PeteG986
Oct 24, 2016
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