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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#14 of 120 hotels in Louisville
Location
Cleanliness
Service
Value
Travelers' Choice
Located at the corners of Fourth and Broadway in downtown Louisville, Kentucky, The Brown Hotel is one of Louisville's most treasured landmarks. Built in 1923 at a cost of $4 million by J. Graham Brown, the hotel was a magnet for many prominent guests and celebrities during the 1920s through the 1950s. In 1971, two years after the founder passed away, the Brown closed as a hotel and later reopened as the Board of Education building.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Free airport transportation
Business Center with Internet Access
Paid private parking on-site
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Romantic
Languages Spoken
English, Spanish
Location
Full view
82Good for walkers
Grade: 82 out of 100
34Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
Contact
335 W Broadway, Louisville, KY 40202-2167
Getting there
Rental CarsSee rental cars from $24/day
2602Reviews34Q+A100Room tips
Reviews
Traveler rating
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- 31
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Popular mentions
It has great architecture with that tall hand painted lobby ceiling. It has great smiling employees helping all over. There is great history that they exhibit through the lobby areas. So much to like. We got a very nice large room with a large bathroom with a marbel shower. We ate in the restaurants. The Cafe on the first floor was wonderful. They have a supervisor Sue who is running all around the place spreading cheer and ensuring all the customers are happy. Yasir was a very proper and professional server. Our room was very clean and they have the little touches with the pointed TP and kleenex and towels. The lobby pianist at night creates a great atmosphere with people milling about. Its a special place.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Helpful
Hotel's Favorite
This hotel is a historic landmark and is gorgeous. The staff was so gracious and accommodating. Our room was very pretty with a lovely view of the city and a wonderful marble shower. We stayed for 3 nights and had a great time going to the races at Churchill Downs, nearby bourbon distilleries, museums and historic neighborhoods. i highly recommend staying at the The Brown for a special trip. Not to mention - The Brown serves fantastic food!
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Date of stay: May 2021
Location
Service
Sleep Quality
Helpful
Response from Brad Walker, General Manager at The Brown Hotel
Responded Aug 4, 2021
Dear Penelope, Always nice to see – Exceptional! Thank you for all the wonderful notes on our gracious staff, pretty views, wonderful marble showers and fantastic food! Please let me know when your travels next bring you our way and I will reserve a nice room and ensure we meet all your expectations once again. We look forward to having you back with us again soon. Regards, Brad Walker Vice President & General Manager bwalker@brownhotel.com
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The Historic Hotel is nice, could use some updates. Poorly staffed because of the inability to get workers but the staff was extremely professional and hardworking. The food and service in the restaurants was very good. Our room didn’t have a hairdryer and we had to borrow one from our friends room because they didn’t have enough help to get us one in time. The room was large, the bed was comfortable. The club level advantages were not available because of staffing issues abs we were issued vouchers for food and drinks because we could not utilize the club level perks.
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Date of stay: September 2021Trip type: Traveled with friends
Room Tip: Located about 2 blocks from 4th Street Live and walkable but the area is kind of barren.
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Helpful
Response from Brad Walker, General Manager at The Brown Hotel
Responded 4 days ago
Dear Karen, Appreciate the mentions on our professional and hard working staff…and our restaurant food and service. We look forward to opening our club later this year. Please let me know when your travels next bring you our way and I will reserve a nice room and ensure we meet all your expectations. Hope to have you back with us again soon. Regards, Brad Walker Vice President & General Manager
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Not exactly sure who these reviewers are, but this hotel is in trouble. Yes, the employees are awesome and attentive, but the rooms are dated and dirty! I had to move rooms upon checking in because the bathroom had not been cleaned properly. The front desk clerk was super apologetic and gave us another room. It all seemed cleaned until I took a closer look. Just old and gross in the cabinet in the bathroom. Carpet still had hair from previous guest…. Soooooooo incredibly disappointed. I understand getting and keeping employees is tough right now, but I paid $200 for my room! If they’re not clean then don’t use them!
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Date of stay: September 2021Trip type: Traveled with friends
Room Tip: Don’t waste your money for a historic experience…
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Helpful
Response from Brad Walker, General Manager at The Brown Hotel
Responded 4 days ago
Dear JHG, Many thanks for the nice note on our awesome employees. Kindly allow me to handle your reservation when your travels next bring you to Louisville and I will block a nice room and personally inspect your room prior to arrival. I know we will meet your expectations on a future visit. I do hope you'll return for a future stay. Regards, Brad Walker Vice President & General Manager
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The family loved the hotel for its history and interesting story told all around the lobby areas, and for the high level of service and smiles from the employees. They were all helpful whenever we had a question or needed assistance. We had to try the famous Hot Brown and it did not disappoint. They serve it for brekfast, lunch and dinner. We are tough travelers during the coronavirus days so we checked the corners in the lobby and the room we slept in. They have high standards. The restaurant service was excellent and the food was very good. We would have had another Hot Brown if we stayed another night.
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Date of stay: August 2021
Location
Cleanliness
Service
Helpful
Response from Brad Walker, General Manager at The Brown Hotel
Responded 4 days ago
Dear Judy, Delighted to see your wonderful notes on our smiles and high level of service. Good to see you enjoyed our world famous Hot Brown, which draws guests from hundreds of miles away. Appreciate the mentions on our coronavirus cleaning process. I look forward to having you back with us again soon. Regards, Brad Walker Vice President & General Manager
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PRICE RANGE
$146 - $328 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Camberley Brown Hotel
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
294
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Claim Your Listing Frequently Asked Questions about The Brown Hotel
Which popular attractions are close to The Brown Hotel?
Nearby attractions include Louisville Palace (0.1 miles), Art Eatables (0.09 miles), and Locked In: The Louisville Escape Game (0.3 miles).
What are some of the property amenities at The Brown Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Brown Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Brown Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Brown Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Brown Hotel?
Conveniently located restaurants include Brown Hotel Lobby Bar & Grill, J. Graham's Cafe, and English Grill.
Are there opportunities to exercise at The Brown Hotel?
Yes, guests have access to a fitness center during their stay.
Does The Brown Hotel have an airport shuttle?
Yes, The Brown Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Brown Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Louisville.
Are any cleaning services offered at The Brown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Brown Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.