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Hyatt Regency Louisville

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320 W Jefferson St, Louisville, KY 40202-2997
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (342)
Dining (18)
Room & Suite (10)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 116 hotels in Louisville
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries).
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Business Center with Internet Access
Parking garage
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Vending machine
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
On-demand movies
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English
2,011Reviews23Q+A100Room tips
Traveler rating
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Popular mentions
lmw5682 wrote a review Feb 2021
1 contribution1 helpful vote
Disappointing check in experience where I was charged a significant amount of money in addition to the incidental charge. Situation was not rectified even after check out. Highly disappointing experience with Hyatt.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Freedom30074153903, General Manager at Hyatt Regency Louisville
Responded 4 days ago
We appreciate the feedback. We're disappointed your time with us was less than ideal. We regret the confusion with your billing and that your stay didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We do hope to share a more positive experience with you soon.
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MarkFH wrote a review Feb 2021
Grand Rapids, Michigan8 contributions1 helpful vote
This Hyatt is well located and the property is well kept and has been carefully updated. Our room (double queen) was very spacious. It was exceedingly clean and clearly sanitised. All the expected amenities are present. The staff was exceptionally friendly and helpful and surpassed all expectations. I recommend this hotel highly.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
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Response from Freedom30074153903, General Manager at Hyatt Regency Louisville
Responded 5 days ago
Thank you for taking the time to leave this wonderful review, Mark! We're so glad to hear that you had a positive stay with us at Hyatt Regency Louisville! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you. Have a lovely day!
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smulzacphp wrote a review Feb 2021
1 contribution
I enjoyed my stay for 4 days at this hotel. It was comfy in the room. Quiet amongst the floors, service was great. Room quality was excellent. Access to food are less than a block away. View of city was great looking upon 4th street in the downtown area.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Freedom30074153903, General Manager at Hyatt Regency Louisville
Responded 1 week ago
Thanks for the amazing review! It's wonderful you enjoyed your time at Hyatt Regency Louisville so much! We're delighted you appreciate our convenient location with its stunning views. We love sharing our breathtaking sights with our guests and your praise lets us know we're succeeding! We look forward to hosting you again soon for another excellent experience! Have a lovely day!
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emilyates wrote a review Feb 2021
2 contributions
The best hotel I have ever stayed in. An amazing city view with a perfect, modern, and clean room! It even had a Starbucks in the lobby, which hit the spot! Staff was nice and very helpful and they also gave us local recommendation to activities and dinner!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Freedom30074153903, General Manager at Hyatt Regency Louisville
Responded 1 week ago
Thanks for sharing the excellent review with us, Emily! We're so glad that you had an exceptional experience at Hyatt Regency Louisville from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Have a lovely day!
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BigTraveler002 wrote a review Feb 2021
73 contributions67 helpful votes
Two stars since the bed was comfortable. Otherwise: One star. Desk staff (one person, same lady at check in and check out) sucked. Didn’t see any other staff member at all throughout two days. Felt rather unsafe. Everything was closed. No food, no nothing. Carpet in the room was disgusting. Very noisy hotel. The open layout allows for noise to travel easily and invites kids to run around and around. Called the desk three times related to kids screaming and running around and knocking on doors between 21:45 and midnight. No help. Was then topped off by a larger group singing happy birthday after 1 am which must’ve been audible throughout the whole place given the atrium layout. Mentioned it again the next morning... staff member didn’t care. My status includes a bottle of water. Asked twice. Never got it. Asked again at check out - she looked at me as if I wanted to screw her over about a bottle of water. It was three of us - got one small bottle after all. I could go on, but in short: Between friendliness, service, cleanliness, noise... don’t do it!
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Date of stay: February 2021
1 Helpful vote
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Response from Freedom30074153903, General Manager at Hyatt Regency Louisville
Responded 1 week ago
We appreciate the feedback, BigTraveler002. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that accommodations didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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Previous
PRICE RANGE
$127 - $296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency louisville hotel louisville, louisville hyatt regency, hyatt louisville ky
LOCATION
United StatesKentuckyLouisvilleCentral Business District
NUMBER OF ROOMS
393
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Frequently Asked Questions about Hyatt Regency Louisville
Which popular attractions are close to Hyatt Regency Louisville?
Nearby attractions include The Thirsty Pedaler (0.1 miles), The Louisville Quest (0.1 miles), and KFC Yum Center (0.3 miles).
What are some of the property amenities at Hyatt Regency Louisville?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Louisville?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Louisville?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Louisville?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hyatt Regency Louisville?
Conveniently located restaurants include Jeff Ruby's Steakhouse, Louisville, Porch Kitchen & Bar, and Brazeiros Churrascaria - Brazilian Steakhouse.
Are there opportunities to exercise at Hyatt Regency Louisville?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Hyatt Regency Louisville located near the city center?
Yes, it is 0.3 miles away from the center of Louisville.
Are any cleaning services offered at Hyatt Regency Louisville?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Louisville offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Regency Louisville?
Many travelers enjoy visiting Conrad-Caldwell House Museum (Conrad's Castle) (1.7 miles), Churchill Downs (3.4 miles), and Louisville Water Tower Park (Call for Appointment) (3.5 miles).